FULL COMP: The Voice of the Restaurant Industry Revolution

Personally, I believe that the biggest hurdle for most of us when it comes to escaping day to day operations is finding the right person to replace ourselves. Aside from what it takes to find the right person, it’s the risk that holds most of us back. The risk of spending more than we’ve ever paid ourselves on someone that may not be right for the job. But, what if we could be sure that the person we’re hiring is the right fit for the role? Today we chat with Phillip Baltazar. Philip is a new kind of consultant using science and data driven methods to ensure the people we hire are perfect for the job. In this episode we cover everything from hiring your replacement to hiring a server. That’s Phillip Baltazar. For your complementary team diagnostic, visit Team Diagnostics / CI Survey. ____________________________________________________________ Full Comp is brought to you by Yelp for Restaurants: In July 2020, a few hundred employees formed Yelp for Restaurants. Our goal is to build tools that help restaurateurs do more with limited time. We have a lot more content coming your way! Be sure to check out our other shows: Restaurant Marketing School Restaurant expert videos & webinars

As business owners, we need to take a hard look in the mirror to determine what's working and what isn't. Today's guest, Robert Greene did just that, but, instead of tackling an industry, he chose to tackle the human condition.  Robert is a NYT bestselling author who's researched the intricacies of power, mastery, war and human nature.  In reading his work, I walked away with a better understanding of myself, my business, and my customers. In our conversation, Robert shares how he's internalized the lessons he's written about to help athletes, executives, and world leaders.  For more information on Robert's projects, visit https://powerseductionandwar.com. ____________________________________________________________ Full Comp is brought to you by Yelp for Restaurants: In July 2020, a few hundred employees formed Yelp for Restaurants. Our goal is to build tools that help restaurateurs do more with limited time. We have a lot more content coming your way! Be sure to check out our other shows: Restaurant Marketing School Restaurant expert videos & webinars

The hardest part of ownership isn't owning the business, it's in owning the choices you've made and the impact they have on you and your team. Today, we chat with multi-million dollar culinary clothing maven, Ellen Bennett. Ellen wrote a book that's one part biography and one part action plan for aspiring entrepreneurs. In this conversation, we run though what the past 10 years has been like for Ellen, bringing to light the leadership lessons that have made her company so successful. You can pick up Ellen's new book Dreams First, Details Later at major retailers everywhere. ____________________________________________________________ Full Comp is brought to you by Yelp for Restaurants: In July 2020, a few hundred employees formed Yelp for Restaurants. Our goal is to build tools that help restaurateurs do more with limited time. We have a lot more content coming your way! Be sure to check out our other shows: Restaurant Marketing School Restaurant expert videos & webinars

To call Paul Pruitt a restaurant consultant fails to describe the depths of his contributions to our industry. Paul is a hospitality futurist who, in the decade I've known him, has predicted every major evolution that our industry has experienced. In this episode, Paul and I discuss the future of our industry and how holistic hospitality could be the solution to all that ails us. For more information on New School, visit http://newschoolconsulting.com. ____________________________________________________________ Full Comp is brought to you by Yelp for Restaurants: In July 2020, a few hundred employees formed Yelp for Restaurants. Our goal is to build tools that help restaurateurs do more with limited time. We have a lot more content coming your way! Be sure to check out our other shows: Restaurant Marketing School Restaurant expert videos & webinars

What if the labor crisis is a result of a leadership crisis? Could we build a better industry simply by becoming better leaders? Celebrity Chef Robert Irvine specializes in overcoming the impossible. Today we discuss how this career soldier from a modest background built an empire and the lessons in leadership he learned along the way. For more information on the chef, visit https://chefirvine.com. ____________________________________________________________ Full Comp is brought to you by Yelp for Restaurants: In July 2020, a few hundred employees formed Yelp for Restaurants. Our goal is to build tools that help restaurateurs do more with limited time. We have a lot more content coming your way! Be sure to check out our other shows: Restaurant Marketing School Restaurant expert videos & webinars

In this episode, we chat with Kim Malek, the founder of Salt & Straw. Kim's ice cream company abides by every foundational business principle while breaking every rule in the restaurant industry. Tune in to learn how to thrive using the new rules of the restaurant industry.  For more on Salt & Straw visit https://saltandstraw.com. ____________________________________________________________ Full Comp is brought to you by Yelp for Restaurants: In July 2020, a few hundred employees formed Yelp for Restaurants. Our goal is to build tools that help restaurateurs do more with limited time. We have a lot more content coming your way! Be sure to check out our other shows: Restaurant Marketing School Restaurant expert videos & webinars

Who do you look to for inspiration? For me, it's always been Wolfgang Puck. Not only is he a talented chef and restaurateur, he's proven himself to be a world-class entrepreneur. Even without a formal business education, the chef has built an international empire. In today's conversation, we unpack the critical decisions he made to get to the top and how he overcame overwhelming obstacles along the way. For more on the chef, visit https://wolfgangpuck.com. ____________________________________________________________ Full Comp is brought to you by Yelp for Restaurants: In July 2020, a few hundred employees formed Yelp for Restaurants. Our goal is to build tools that help restaurateurs do more with limited time. We have a lot more content coming your way! Be sure to check out our other shows: Restaurant Marketing School Restaurant expert videos & webinars

We always talk about leading with value and Candace and Andrew from Carbonate are a shining example of this. In service to our industry, they’ve produced a free trend report for the last 15 years. In our conversation we not only cover what’s now and what’s next, we discuss practical ways to implement these trends in your restaurants. For more information on the company, visit https://www.carbonategroup.com/. ____________________________________________________________ Full Comp is brought to you by Yelp for Restaurants: In July 2020, a few hundred employees formed Yelp for Restaurants. Our goal is to build tools that help restaurateurs do more with limited time. We have a lot more content coming your way! Be sure to check out our other shows: Restaurant Marketing School Restaurant expert videos & webinars

What transforms a single unit family owned and operated restaurant into a regional giant with nine locations? Today we chat with Eric and Alex Adler, cofounders of the Puesto restaurant chain in Southern California. They, like so many other families, built a restaurant to share their love of food and culture with their community. But, unlike so many others in our industry, they’ve thrived, building 10 restaurants in 10 years. Today we discuss the strategies and tools that they used to scale their family restaurant. For more information on Puesto, visit https://www.eatpuesto.com/. ____________________________________________________________ Full Comp is brought to you by Yelp for Restaurants: In July 2020, a few hundred employees formed Yelp for Restaurants. Our goal is to build tools that help restaurateurs do more with limited time. We have a lot more content coming your way! Be sure to check out our other shows: Restaurant Marketing School Restaurant expert videos & webinars

Thomas Harvey is a big city guy that chose to open his restaurant in a small town. When everyone else was thinking big, he thought small, in a powerful way. Thomas has made a name for himself nationally by using the proven tactics and strategies he learned in larger markets in Falls Church, Virginia. In our conversation, he shares how using your restaurant to build community is a universal solution to a persistent problem. For more information on his restaurant, visit https://harveysva.com/. ____________________________________________________________ Full Comp is brought to you by Yelp for Restaurants: In July 2020, a few hundred employees formed Yelp for Restaurants. Our goal is to build tools that help restaurateurs do more with limited time. We have a lot more content coming your way! Be sure to check out our other shows: Restaurant Marketing School Restaurant expert videos & webinars