Above The Business

Have you ever heard of proper phone etiquette? Yes, it's 2021 but there is still a right way and a wrong way to talk on the phone especially when it comes to the insurance industry. In today's episode, we sit down with Gail Goodman, also known as The Phone Teacher. She walks us through a few phone faux pas you might be using in your agency. She brings her three decades of experience training over 80,000 financial professionals to this very important topic. So, click to listen now and find out if you or your team members are making these phone mistakes!In this episode, we talk about:What is considered “bad language” on the phoneObjection handlingGhosting or not answering when they don’t recognize the numberHow to sell the appointment on the phoneMistake, pitfalls, and things to avoidHow to overcome call reluctanceEnjoy this episode? Help us reach more listeners like you by subscribing, rating, and reviewing this podcast!_________________________Be sure to contact our wonderful sponsor, Direct Clicks Inc, to give your agency the marketing boost it needs. Check out Direct Clicks' FREE Marketing ROI Tool today!Are you a fan of laughing and staying informed? If so, connect with Club Capital on social media!Follow us on InstagramFollow & Like us on Facebook

Our guest today, Mark Blackburn, was the recipient of the 2020 PGA Teacher and Coach of the Year, which is one of the highest achievements in the golf industry. His Blackburn Golf Academy develops and coaches juniors, club golfers, elite amateurs, college and professional clients from around the world. Among the many PGA Tour golfers taught by Blackburn are Chez Reavie, Kevin Chappell, Charley Hoffman, Mike Weir and Heath Slocum. Even if you’re not a golfer, this episode will hopefully help you discover better methods to coaching your teams for success. In this episode, we talk about:The importance of having a growth mindset How humble beginnings are drivers for achievementEvery player is like their own businessEveryone has their own process and intervention only comes in two opportunitiesWhy using critical thinking to work through everything is so crucialHow to customize solutions for each of your team membersLearn MoreBlackburn Golf AcademyFollow Mark on Instagram @blackburngolfEnjoy this episode? Help us reach more listeners like you by subscribing, rating, and reviewing this podcast!_________________________Be sure to contact our wonderful Sponsor, Direct Clicks Inc, to give your agency the marketing boost it needs. Check out Direct Clicks' FREE Marketing ROI Tool today!Are you a fan of laughing and staying informed? If so, connect with Club Capital on social media!Follow us on InstagramFollow & Like us on Facebook

If you’ve been following our podcasts for a while now, you might have heard us mention the name Michael Hyatt before or the Full Focus Planner. Who is Michael Hyatt? Well, he’s the founder of Michael Hyatt & Company, a leadership development firm helping successful, but overwhelmed leaders get the focus they need to win at work and succeed at life. This concept is known as the Double Win. Our guest on today’s podcast is Chad Cannon, the Chief Sales Officer at Michael Hyatt. Chad previously ran his own full-service marketing firm where he first experienced the Double Win. Prior to his role as CEO at Chadwick Cannon Agency, he was the Vice President of Marketing for Thomas Nelson Publishers, now a division of HarperCollins. Chad is no stranger to marketing and scaling businesses. In fact, he’s had the experience of scaling his own agency to multiple seven figures, and leading more than 225 book marketing campaigns, with 16 titles reaching the New York Times Bestseller List. Nowadays, Chad is passionate about helping leaders experience the Double Win for themselves. In this episode, we talk about…The most valuable marketing channel you should be buildingUnderstanding who your ideal avatar is and where they are goingImportance of an ownership mindset with our teams and how to cultivate that conceptSales process documentationThe importance of hiring the right peopleExamples of great leadershipAnd being a part of a growing company So if you’ve never experienced the Double Win and want to know how it can be possible for you, listen to this episode now! Learn MoreMichael Hyatt & CompanyAdvance Your ReachEnjoy this episode? Help us reach more listeners like you by subscribing, rating, and reviewing this podcast!_________________________Be sure to contact our wonderful Sponsor, Direct Clicks Inc, to give your agency the marketing boost it needs. Check out Direct Clicks' FREE Marketing ROI Tool today!Are you a fan of laughing and staying informed? If so, connect with Club Capital on social media!Follow us on InstagramFollow & Like us on Facebook

Do you struggle with not enough time in the day to do everything you want to do? Do you find yourself having to choose work over free time, family time, time to yourself? If you’re feeling overwhelmed, you’re definitely not alone. Most entrepreneurs find themselves in the same predicament especially when they are trying to grow their business. If you ever wished you could get more done while doing less, today’s episode is one you’ll definitely want to hear. Just as most therapists have a therapist, every coach should have a coach. Our Director of Coaching, Bradley Hamner, is sitting down with his coach, Ari Meisel on today’s episode. Ari Meisel is a self-described “Overwhelmologist” and founder of Less Doing. He helps entrepreneurs who have opportunity in excess of what their infrastructure can support, find focus, flexibility, and freedom in their business. The methodology enables founders to become replaceable so they can scale their business.Bradley and Ari touch on several topics from delegation to overwhelm, the right way to create systems and processes, a better way to manage distractions, when to do the right things and the wrong things. So, if you’re ready to start building a business that can run and grow without you, give this episode a listen!Learn More About Ari MeiselWebsite: Less DoingYouTube: Less DoingConnect with Ari MeiselInstagram: @arimeiselTwitter: @arimeiselFacebook: Ari MeiselLinkedIn: Ari MeiselEnjoy this episode? Help us reach more listeners like you by subscribing, rating, and reviewing this podcast!_________________________Be sure to contact our wonderful Sponsor, Direct Clicks Inc, to give your agency the marketing boost it needs. Check out Direct Clicks' FREE Marketing ROI Tool today!Are you a fan of laughing and staying informed? If so, connect with Club Capital on social media!Follow us on InstagramFollow & Like us on Facebook

Are you struggling to stand out amongst the sea of insurance agents and agencies? Are you looking to level up your personal branding this year? If so, our guests today are here to demystify some of that process and give you insight on approaching your brand. In this episode, we had the pleasure of interviewing Tina Caye and Brionne Griffin, founders of Clover Collective, a digital marketing agency. With over 25 years of combined experience between Tina and Brionne, these marketing mavens shed some light on the challenges of personal branding for the insurance industry.We cover quite a bit in this interview so be sure to have a paper and pen handy to take notes!Here are some of the topics:What is brand strategy? And what does that mean for insurance agency owners?How do you find your niche market and work with dream clients?What is the difference between personal brand and business brand? And how do the strategies differ between the two? How should an insurance agency owner approach them?Clover’s 4-step approach to finding your nicheCommon mistakes with brandingThe most important channels to be marketing toLearn More About Clover CollectiveWebsite: Clover CollectiveBlog Post: Beyond Logos: The Anatomy of a BrandReady to work with Clover Collective? Simply mention Tina and Brionne’s “airplane people” in this episode to get 10% off your first project!Enjoy this episode? Help us reach more listeners like you by subscribing, rating, and reviewing this podcast!_________________________Be sure to contact our wonderful Sponsor, Direct Clicks Inc, to give your agency the marketing boost it needs. Check out Direct Clicks' FREE Marketing ROI Tool today!Are you a fan of laughing and staying informed? If so, connect with Club Capital on social media!Follow us on InstagramFollow & Like us on Facebook

In today’s episode, Club Capital’s Director of Coaching, Bradley Hamner talks about building a better business plan. He specifically walks through the mindset, skillset, and toolset you need to build a better business plan. Yes we know it’s already January of the new year and many of you have already checked this box a month ago. But, are you sure your business plan is the best it can be? Is your business plan setting you up for success or is it filled with unattainable goals? Does it have the ability to guide you back on track when something doesn’t go according to plan?If these questions are important to you, give this episode a listen! Remember, it’s not too late to revise your business plan to make it better for the rest of the year. Want to take it one step further? If you’re interested in growing your business, growing your leadership, and growing and developing your team, you need to check out Club Capital University!Club Capital University is the only membership program focused solely on helping you run the business end of your business. We combine the power of a LIVE business coaching, a community of growth oriented business owners & accountability all in one.Using our 6 Step Leadership journey, we’ll teach you the importance of leading yourself first, how to cast a vision for the future of your agency, and ensure you have proper alignment to achieve that vision. We’ll share leadership principles about the most important asset in your business….your people. We’ll teach you how to manage your financials for maximum profit and finally we’ll make sure you actually start executing on your plans. Visit Club Capital University to sign up for a FREE 7-Day Trial today!Learn More About Club Capital University Sign Up for a FREE 7-Day Trial: Club Capital UniversityJoin Our Private Facebook Group: Club Capital University Facebook GroupEnjoy this episode? Help us reach more listeners like you by subscribing, rating, and reviewing this podcast!_________________________Be sure to contact our wonderful Sponsor, Direct Clicks Inc, to give your agency the marketing boost it needs. Check out Direct Clicks' FREE Marketing ROI Tool today!Are you a fan of laughing and staying informed? If so, connect with Club Capital on social media!Follow us on InstagramFollow & Like us on Facebook

We’re starting off 2021 strong with a very special guest on today’s podcast episode. With us today is a highly respected international speaker, bestselling author, entrepreneur, and sales leader specializing in the complex business-to-business (B2B) sales, Anthony Iannarino.Anthony is best known for his work at The Sales Blog, which has helped him gain recognition as a top thought leader in sales strategy. He’s written numerous books on sales including: The Lost Art of Closing, The Only Sales Guide You’ll Ever Need, and Eat Their Lunch.In today’s episode, we touch on a variety of topics such as: What are the only three choices for you to make in your business? What are the four different levels of value? How to get better at asking questions and what does it mean to be consultative. And the only two things you need to become a “Trusted Advisor”. We also cover what you REALLY need to be looking for when recruiting sales team members and the most difficult thing facing sales reps today. Finally, we touch upon the habits and rituals of highly successful sales team members.This is an episode you are absolutely going to want to send to your entire team, especially your sales team.Learn More About Anthony The Sales BlogAnthony’s BooksHubspot Sales BlogThe Salesman Podcast: How To Steal Your Competitors BusinessLemlist Live Webinar: How to Close DealsFreshworks CRM: The 10 Commitments that Drive SalesConnect with Anthony on Social MediaTwitterLinkedInEnjoy this episode? Help us reach more listeners like you by subscribing, rating, and reviewing this podcast!_________________________Be sure to contact our wonderful Sponsor, Direct Clicks Inc, to give your agency the marketing boost it needs. Check out Direct Clicks' FREE Marketing ROI Tool today!Are you a fan of laughing and staying informed? If so, connect with Club Capital on social media!Follow us on InstagramFollow & Like us on Facebook

Welcome back to another episode of the Club Capital Leadership Podcast! As the final episode of 2020, we will be looking back at some of the most impactful moments and guests we had on the show. 2020 has been a challenging year in more ways than one. We’ve all had to learn to adjust, pivot, change, and adapt as business owners, fathers, mothers, and leaders. But it’s in these times that we’ll be able to reflect back at the growth we’ve experienced.This is our 2020 in review that we’ve prepared for you to move forward into 2021 and the new year no matter what comes your way. Our hope is for you to see problems as opportunities and find the silver lining in each challenge. As you listen to the short snippets, it’s our hope that you will come away with just one nugget that sparks a fire that you will then bring into 2021. All progress starts in the mind with our mindset, then our skillset and finally our toolset.  Remember to continue to grow your leadership, grow your business, grow and develop your team. Lead well!_________________________Be sure to contact our wonderful Sponsor, Direct Clicks Inc, to give your agency the marketing boost it needs. Check out Direct Clicks' FREE Marketing ROI Tool today!Are you a fan of laughing and staying informed? If so, connect with Club Capital on social media!Follow us on InstagramFollow & Like us on Facebook

Well, it goes without saying that 2020 is a year we all will never forget!On this special episode of the Club Capital Leadership podcast, we wanted to let all of you get to know the entire team at Club Capital just a little bit better. It’s because of all of you, our loyal listeners and members that the team at Club Capital has grown quite a bit this year. And while there are so many of the familiar voices you’ll know and recognize you may not have the opportunity to get to know them personally.In addition, we are excited for you to get to know some of the incredible new team members that came on board throughout this year. In this special episode, they will each share with you one of their personal best and one professional best from this year that they will look back on. They will also share one quick tip that they feel will make a big impact to your business. So, listen for those golden nuggets as well!We all had a lot of fun putting this podcast together and we’re excited for you to get to know the team just a little bit better. If 2020 has taught us anything, it’s that together is always better!_________________________Be sure to contact our wonderful Sponsor, Direct Clicks Inc, to give your agency the marketing boost it needs. Check out Direct Clicks' FREE Marketing ROI Tool today!Are you a fan of laughing and staying informed? If so, follow Club Capital on social media!Follow us on Instagram.Follow & Like us on Facebook.

If you’ve been a long time listener of our podcast, you might have noticed our passion for books. If you’re just tuning in for the first time and you’re curious about self development through books, this is the episode for you!Today, we’re sitting down with our hosts, Chris and Bradley, where they reveal their favorite books of 2020. They each talk about their top 5 books of the year and why they’ve had an impact on their professional and personal development. We all know how unpredictable 2020 has been but one thing that’s helped both of them stay focused has been reading books.Curious as to which books made the biggest difference in their lives? Listen to the episode to find out!Even if you’re not an avid reader, we hope this episode will inspire you to pick up a book or two. Bradley’s Favorite Books of 2020Eleven Rings: The Soul of Success by Phil JacksonWillpower Doesn’t Work: Discover the Hidden Keys to Success by Benjamin HardyNever Split the Difference: Negotiating As If Your Life Depended On It by Chris VossLost & Founder: A Painfully Honest Field Guide to The Startup World by Rand FishkinThink Like A Rocket Scientist: Simple Strategies You Can Use to Make Giant Leaps in Work and Life by Ozan Varol Chris’ Favorite Books of 2020Shoe Dog: A Memoir by the Creator of Nike by Phil KnightThe Subtle Art of Not Giving a F*ck: A Counterintuitive Approach to Living a Good Life by Mark MansonThe Daily Stoic: 366 Meditations on Wisdom, Perseverance, and the Art of Living by Ryan HolidayI Will Teach You to Be Rich: No Guilt. No Excuses. No B.S. Just a 6-Week Program That Works by Ramit SethiLove Yourself Like Your Life Depends on It by Kamal RavikantEnjoy this episode? Help us reach more listeners like you by subscribing, rating, and reviewing this podcast!_________________________Be sure to contact our wonderful Sponsor, Direct Clicks Inc, to give your agency the marketing boost it needs!Are you a fan of laughing and staying informed? If so, follow Club Capital on social Media!Instagram: https://www.instagram.com/joinclubcapital/Facebook: https://www.facebook.com/ClubCapitalLLC/