Above The Business

Today on the podcast, Hortense Le Gentile joins Bradley to discuss leadership and her latest book, The Unlocked Leader. Today more than ever, leading with humanity and empathy is mission-critical for any team or organization seeking to achieve its highest potential. Yet too many leaders blunt their impact by confining their ability to inspire, allowing it to stay locked up inside themselves. They remain trapped in the outdated myth that they must be superhero leaders ⎯ infallible, unflappable, and fearless ⎯even though the human leaders who embrace empathy, vulnerability, and authenticity are proven most effective.  Hortense is a world-renowned executive leadership coach, speaker, and author. She guides CEOs and senior executives on their journey from hero leaders to human leaders. Guided by 30 years in business, working across industries—including media consulting and advertising—and as an entrepreneur. Hortense was a 2021 nominee for the Thinkers 50 Coaching and Mentoring Awards and has been ranked #5 on the Global Gurus list by World Management Global Gurus. She is a certified Marshall Goldsmith Stakeholder CenteredTM coach and a member of MG100 Coaches. Author of The Unlocked Leader: Dare to Free Your Own Voice, Lead with Empathy, and Shine Your Light in the World (Wiley, September 26, 2023), Aligned: Connecting Your True Self with the Leader You’re Meant to Be (2019), Hortense is a contributor to Harvard Business Review and ThriveGlobal.com, and has been featured in Forbes, Fast Company, Inc., and Business Insider.In THE UNLOCKED LEADER: Dare to Free Your Own Voice, Lead with Empathy, and Shine Your Light in the World (Wiley, September 26, 2023), veteran executive leadership coach Hortense Le Gentil combines real life stories, deep psychological insights, rigorous research, and practical tools to reveal how leaders can become more effective by learning to lead with palpable humanity. Hortense examines prominent leaders from business and popular culture—from Marie Kondo and Ralph Lauren to Steve Jobs and Apple TV’s Ted Lasso—to explore what modern leadership can evolve to encompass.  Thanks to our sponsors:Club Capital provides monthly accounting, tax, and CFO services for insurance agency owners. Learn more at www.club.capitalAutopilot Recruiting is a continuous recruiting service where you’ll be assigned a recruiter that has been trained to recruit on your behalf every business day. Listeners of Club Capital Podcast go to www.autopilotrecruiting.com and use the code ClubCapital to get started.Coach P found great success as an insurance agent and agency owner. He leads a large, stable team of professionals who are at the top of their game year after year. Now he shares the systems, processes, delegation, and specialization he developed along the way. Gain access to weekly training calls and mentoring at www.coachpconsulting.com. Be sure to mention the Club Capital Podcast when you get in touch.TodayApp is a corporate approved app that allows you to build custom activities and track all your commissions and bonus structures, and integrates perfectly with your CRM. It can even manage your employees’ time, track production, have a leaderboard with metrics, and more. Contact Today App and for a custom demo and let them know you heard about them on The Club Capital Leadership Podcast.

Bradley shares his business takeaways from a recent golf trip to Bandon Dunes, including exceeding expectations, knowing your audience, and building the team that can execute your strategy.Thanks to our sponsors:Club Capital provides monthly accounting, tax, and CFO services for insurance agency owners. Learn more at www.club.capitalAutopilot Recruiting is a continuous recruiting service where you’ll be assigned a recruiter that has been trained to recruit on your behalf every business day. Listeners of Club Capital Podcast go to www.autopilotrecruiting.com and use the code ClubCapital to get started.Coach P found great success as an insurance agent and agency owner. He leads a large, stable team of professionals who are at the top of their game year after year. Now he shares the systems, processes, delegation, and specialization he developed along the way. Gain access to weekly training calls and mentoring at www.coachpconsulting.com. Be sure to mention the Club Capital Podcast when you get in touch.TodayApp is a corporate approved app that allows you to build custom activities and track all your commissions and bonus structures, and integrates perfectly with your CRM. It can even manage your employees’ time, track production, have a leaderboard with metrics, and more. Contact Today App and for a custom demo and let them know you heard about them on The Club Capital Leadership Podcast.

Today on the podcast, David Dodson joins us to discuss his newest book, The Manager's Handbook: Five Simple Steps to Build a Team, Stay Focused, Make Better Decisions, and Crush Your Competition.Dave is on the faculty of Stanford University’s Graduate School of  Business, where he guides students in tactical execution. He teaches one of the most  sought-after courses at Stanford, and in 2023 The Economist listed his course as one  of the three “hottest” courses at Stanford. He is a recent recipient of the MSx Teaching Excellence Award and a six-time speaker in the graduation Last Lecture  series. He also holds an economics and business degree from Stanford University.  His success in the classroom follows a vast experience in the trenches.  Beginning as a McKinsey & Company consultant, he left to become a serial  entrepreneur, where he operated six companies as CEO or Executive Chairman. He has since served as a board member of more than 40 public and private companies and has been an active  investor in over 150 businesses.  He is a frequent business commentator on CNBC and Fox News, and he has been published in the New York  Times, Boston Globe, Fortune Magazine, Forbes, CNN, Business Insider, The Hill, Denver Post, along with  other publications.Thanks to our sponsors:Club Capital provides monthly accounting, tax, and CFO services for insurance agency owners. Learn more at www.club.capitalAutopilot Recruiting is a continuous recruiting service where you’ll be assigned a recruiter that has been trained to recruit on your behalf every business day. Listeners of Club Capital Podcast go to www.autopilotrecruiting.com and use the code ClubCapital to get started.Coach P found great success as an insurance agent and agency owner. He leads a large, stable team of professionals who are at the top of their game year after year. Now he shares the systems, processes, delegation, and specialization he developed along the way. Gain access to weekly training calls and mentoring at www.coachpconsulting.com. Be sure to mention the Club Capital Podcast when you get in touch.TodayApp is a corporate approved app that allows you to build custom activities and track all your commissions and bonus structures, and integrates perfectly with your CRM. It can even manage your employees’ time, track production, have a leaderboard with metrics, and more. Contact Today App and for a custom demo and let them know you heard about them on The Club Capital Leadership Podcast.

It's easy to put off business building activities until it is more convenient. The bad news? The time will never come when it is convenient. The good news? The sooner you start, the sooner your business processes improve.Thanks to our sponsors:Club Capital provides monthly accounting, tax, and CFO services for insurance agency owners. Learn more at www.club.capitalAutopilot Recruiting is a continuous recruiting service where you’ll be assigned a recruiter that has been trained to recruit on your behalf every business day. Listeners of Club Capital Podcast go to www.autopilotrecruiting.com and use the code ClubCapital to get started.Coach P found great success as an insurance agent and agency owner. He leads a large, stable team of professionals who are at the top of their game year after year. Now he shares the systems, processes, delegation, and specialization he developed along the way. Gain access to weekly training calls and mentoring at www.coachpconsulting.com. Be sure to mention the Club Capital Podcast when you get in touch.TodayApp is a corporate approved app that allows you to build custom activities and track all your commissions and bonus structures, and integrates perfectly with your CRM. It can even manage your employees’ time, track production, have a leaderboard with metrics, and more. Contact Today App and for a custom demo and let them know you heard about them on The Club Capital Leadership Podcast.

Ron Holt is a chemist turned entrepreneur whose first business, Two Maids & A Mop was built into a 100 franchise network and then sold to finance his next venture. He shares keys to his success in building and exiting a valuable business, plus his process in doing it all over again in a new industry.Ron is the Founder of Pink Zebra Moving. His company aims to disrupt the local moving industry by providing a better, more positive customer experience. From surprise meals prior to move day to fun antics at unexpected times, Pink Zebra Moving wants to make moving fun for its customers. The company currently serves 10 markets and plans to open between 10-15 new locations per year over the next several years. In his 20s, Ron saved $150k to start his cleaning business.  It took him two years to turn a profit and nearly three years to earn a paycheck. He finally made a few bucks, and then reinvested the profits back into the business by opening additional corporate locations. Then, he built the network into 12 company-owned locations before pivoting to the franchise model.  This decision led to hockey stick growth and eventually the network grew to 100 franchises. He then sold the business to focus on his next venture: Pink Zebra Moving. He was excited about the moving industry and currently serves 10 locations.  Following his innovative approach to customer experience, he expects rapid growth in this venture.Thanks to our sponsors:Club Capital provides monthly accounting, tax, and CFO services for insurance agency owners. Learn more at www.club.capitalAutopilot Recruiting is a continuous recruiting service where you’ll be assigned a recruiter that has been trained to recruit on your behalf every business day. Listeners of Club Capital Podcast go to www.autopilotrecruiting.com and use the code ClubCapital to get started.Coach P found great success as an insurance agent and agency owner. He leads a large, stable team of professionals who are at the top of their game year after year. Now he shares the systems, processes, delegation, and specialization he developed along the way. Gain access to weekly training calls and mentoring at www.coachpconsulting.com. Be sure to mention the Club Capital Podcast when you get in touch.TodayApp is a corporate approved app that allows you to build custom activities and track all your commissions and bonus structures, and integrates perfectly with your CRM. It can even manage your employees’ time, track production, have a leaderboard with metrics, and more. Contact Today App and for a custom demo and let them know you heard about them on The Club Capital Leadership Podcast.

As a business owner, you need to ask yourself if you're stuck on what needs to happen next, or if you're stuck on how to make the "what" happen. This will lead you to the right solution.Thanks to our sponsors:Club Capital provides monthly accounting, tax, and CFO services for insurance agency owners. Learn more at www.club.capitalAutopilot Recruiting is a continuous recruiting service where you’ll be assigned a recruiter that has been trained to recruit on your behalf every business day. Listeners of Club Capital Podcast go to www.autopilotrecruiting.com and use the code ClubCapital to get started.Coach P found great success as an insurance agent and agency owner. He leads a large, stable team of professionals who are at the top of their game year after year. Now he shares the systems, processes, delegation, and specialization he developed along the way. Gain access to weekly training calls and mentoring at www.coachpconsulting.com. Be sure to mention the Club Capital Podcast when you get in touch.TodayApp is a corporate approved app that allows you to build custom activities and track all your commissions and bonus structures, and integrates perfectly with your CRM. It can even manage your employees’ time, track production, have a leaderboard with metrics, and more. Contact Today App and for a custom demo and let them know you heard about them on The Club Capital Leadership Podcast.

Today on the podcast, Michael Bungay Stanier joins us. Michael has written books that have sold about a million copies all told, including The Coaching Habit, a self-published book that’s become the best-selling book on coaching this century. He founded a training and development company, Box of Crayons, that has taught coaching skills to hundreds of thousands of people around the world. He loves that it’s a human-centered place to work, and that it practices what it preaches.But wait! There’s more! He’s been happily married for 30 years or so; he was a Rhodes Scholar; he’s created a book in partnership with Seth Godin that raised $400,000 for Malaria No More; he has been named #1 Thought Leader in Coaching and a Coaching Guru; he’s launched several podcasts; and he has spoken live and virtually to crowds of thousands…Michael has never been much of a fan of the status quo, and his privilege is something he tries to use thoughtfully to create more possibilities for everyone.He’s spent his career pushing back at power structures in unsubtle ways (he finished law school being sued for defamation by one of his professors), direct ways (disrupting some of the ways publishing works) and more effective, scalable ones (his approach to coaching “un-weirds coaching”, makes it a technology accessible to everyone, and turns leadership and hierarchy on its head.)Learn more about Michael and all he offers:coachinghabit.combestpossiblerelationship.commbs.worksFind him on social media @mbs_worksThanks to our sponsors:Club Capital provides monthly accounting, tax, and CFO services for insurance agency owners. Learn more at www.club.capitalAutopilot Recruiting is a continuous recruiting service where you’ll be assigned a recruiter that has been trained to recruit on your behalf every business day. Listeners of Club Capital Podcast go to www.autopilotrecruiting.com and use the code ClubCapital to get started.Coach P found great success as an insurance agent and agency owner. He leads a large, stable team of professionals who are at the top of their game year after year. Now he shares the systems, processes, delegation, and specialization he developed along the way. Gain access to weekly training calls and mentoring at www.coachpconsulting.com. Be sure to mention the Club Capital Podcast when you get in touch.TodayApp is a corporate approved app that allows you to build custom activities and track all your commissions and bonus structures, and integrates perfectly with your CRM. It can even manage your employees’ time, track production, have a leaderboard with metrics, and more. Contact Today App and for a custom demo and let them know you heard about them on The Club Capital Leadership Podcast.

Bradley recently went to Disney with his kids, and he learned an important lesson about training your team from their practice. Here's how you can improve your salesforce trainings, based on Disney's methods:** JOIN THE PRIVATE LEADERSHIP PODCAST COMMUNITY! **This community has access to a seat at the live recordings for all Monday podcast episodes, monthly, live Q&As with our favorite podcast guests, a private community on Facebook, and more. It launches June 1st, 2023 - grab your spot using this link: www.club.capital/podcast Thanks to our sponsors:Club Capital provides monthly accounting, tax, and CFO services for insurance agency owners. Learn more at www.club.capitalAutopilot Recruiting is a continuous recruiting service where you’ll be assigned a recruiter that has been trained to recruit on your behalf every business day. Listeners of Club Capital Podcast go to www.autopilotrecruiting.com and use the code ClubCapital to get started.Coach P found great success as an insurance agent and agency owner. He leads a large, stable team of professionals who are at the top of their game year after year. Now he shares the systems, processes, delegation, and specialization he developed along the way. Gain access to weekly training calls and mentoring at www.coachpconsulting.com. Be sure to mention the Club Capital Podcast when you get in touch.TodayApp is a corporate approved app that allows you to build custom activities and track all your commissions and bonus structures, and integrates perfectly with your CRM. It can even manage your employees’ time, track production, have a leaderboard with metrics, and more. Contact Today App and for a custom demo and let them know you heard about them on The Club Capital Leadership Podcast.

Today on the podcast, Tom Young joins Bradley to discuss marketing and sales, winning the website war, and more. He is the author of “Winning the Website War” and “Intuitive Selling.” Thomas Young is CEO and Founder of Intuitive Websites – a digital marketing agency based in Colorado. Tom has worked with hundreds of companies on improving digital marketing and website performance.He is an award-winning speaker and has presented to thousands of key business executives across the U.S. and Canada. These presentations are excellent for break-out sessions and small groups at a variety of events!Books include "Sales & Marketing Alignment" and "Winning The Website War."https://intuitivewebsites.com/services/digital-marketing-speaker/ ** JOIN THE PRIVATE LEADERSHIP PODCAST COMMUNITY! **This community has access to a seat at the live recordings for all Monday podcast episodes, monthly, live Q&As with our favorite podcast guests, a private community on Facebook, and more. It launches June 1st, 2023 - grab your spot using this link: www.club.capital/podcast Thanks to our sponsors:Club Capital provides monthly accounting, tax, and CFO services for insurance agency owners. Learn more at www.club.capitalAutopilot Recruiting is a continuous recruiting service where you’ll be assigned a recruiter that has been trained to recruit on your behalf every business day. Listeners of Club Capital Podcast go to www.autopilotrecruiting.com and use the code ClubCapital to get started.Coach P found great success as an insurance agent and agency owner. He leads a large, stable team of professionals who are at the top of their game year after year. Now he shares the systems, processes, delegation, and specialization he developed along the way. Gain access to weekly training calls and mentoring at www.coachpconsulting.com. Be sure to mention the Club Capital Podcast when you get in touch.TodayApp is a corporate approved app that allows you to build custom activities and track all your commissions and bonus structures, and integrates perfectly with your CRM. It can even manage your employees’ time, track production, have a leaderboard with metrics, and more. Contact Today App and for a custom demo and let them know you heard about them on The Club Capital Leadership Podcast.

As a business owner, sometimes you give a hard “no.” Here is my process for making those decisions.** JOIN THE PRIVATE LEADERSHIP PODCAST COMMUNITY! **This community has access to a seat at the live recordings for all Monday podcast episodes, monthly, live Q&As with our favorite podcast guests, a private community on Facebook, and more. It launches June 1st, 2023 - grab your spot using this link: www.club.capital/podcast Thanks to our sponsors:Club Capital provides monthly accounting, tax, and CFO services for insurance agency owners. Learn more at www.club.capitalAutopilot Recruiting is a continuous recruiting service where you’ll be assigned a recruiter that has been trained to recruit on your behalf every business day. Listeners of Club Capital Podcast go to www.autopilotrecruiting.com and use the code ClubCapital to get started.Coach P found great success as an insurance agent and agency owner. He leads a large, stable team of professionals who are at the top of their game year after year. Now he shares the systems, processes, delegation, and specialization he developed along the way. Gain access to weekly training calls and mentoring at www.coachpconsulting.com. Be sure to mention the Club Capital Podcast when you get in touch.TodayApp is a corporate approved app that allows you to build custom activities and track all your commissions and bonus structures, and integrates perfectly with your CRM. It can even manage your employees’ time, track production, have a leaderboard with metrics, and more. Contact Today App and for a custom demo and let them know you heard about them on The Club Capital Leadership Podcast.