

Management Matters with James-Christian Blockwood
National Academy of Public Administration
Management Matters with James-Christian Blockwood brings together government and private sector leaders for in-depth conversations about the big issues impacting public service, government and more. A podcast of the National Academy of Public Administration.
Episodes
Mentioned books

Jun 13, 2022 • 30min
Scaling Social Equity Solutions with Gail Christopher
On this episode, we welcome Gail Christopher, Executive Director at the National Collaborative for Health Equity and Academy Fellow, to discuss her framework for social equity, how the US can scale successful social equity solutions, and her reflections on winning the Philip J. Rutledge Award. View the 2022 Social Equity Leadership ConferenceMusic Credits: Sea Breeze by Vlad Gluschenko | https://soundcloud.com/vgl9Music promoted by https://www.free-stock-music.comCreative Commons Attribution 3.0 Unported Licensehttps://creativecommons.org/licenses/by/3.0/deed.en_US

Jun 6, 2022 • 31min
2022 Social Equity Leadership Conference Preview with Richard Greggory Johnson III
On this episode, we welcome Richard Greggory Johnson III, tenured Full Professor & Department Chair for the Department of Public and Nonprofit Administration, School of Management, University of San Francisco and Academy Fellow, to discuss the intersections of social equity and to preview the Social Equity Leadership Conference.Sign up for the Social Equity Leadership ConferenceMusic Credits: Sea Breeze by Vlad Gluschenko | https://soundcloud.com/vgl9Music promoted by https://www.free-stock-music.comCreative Commons Attribution 3.0 Unported Licensehttps://creativecommons.org/licenses/by/3.0/deed.en_US

May 30, 2022 • 32min
Recruiting and Retaining Talent in Public Service with Ventris Gibson
On this episode, we welcome Ventris Gibson , Deputy Director of the US Mint and Academy Fellow, to discuss her experiences in the federal governemnt and local government hiring space and best practices to recruit and retain public service employees.Music Credits: Sea Breeze by Vlad Gluschenko | https://soundcloud.com/vgl9Music promoted by https://www.free-stock-music.comCreative Commons Attribution 3.0 Unported Licensehttps://creativecommons.org/licenses/by/3.0/deed.en_US

May 23, 2022 • 32min
Improving the Customer Service Experience in Government with Martha Dorris
On this episode, we welcome Martha Dorris, Founder of Dorris Consulting International, expert on Government Customer Experience, and Academy Fellow to discuss best practices in government service delivery, how individual agencies can improve their customer experience, and how some agile methods can help bring an organization closer to meeting the customer's needs.Music Credits: Sea Breeze by Vlad Gluschenko | https://soundcloud.com/vgl9Music promoted by https://www.free-stock-music.comCreative Commons Attribution 3.0 Unported Licensehttps://creativecommons.org/licenses/by/3.0/deed.en_US

May 16, 2022 • 32min
DEIA in Public Service with Kim Walton
On this episode, we welcome Kim Walton, Former Executive Assistant Administrator of Transportation Security Administration and Academy Fellow to discuss her lessons learned for implementing effective Diversity, Equity, Inclusion, and Accessibility (DEIA) policies and how federal agencies can meet new DEIA standards through maturity models and other means.Music Credits: Sea Breeze by Vlad Gluschenko | https://soundcloud.com/vgl9Music promoted by https://www.free-stock-music.comCreative Commons Attribution 3.0 Unported Licensehttps://creativecommons.org/licenses/by/3.0/deed.en_US

May 9, 2022 • 33min
No Time to Wait to Revamp the Public Service with Don Kettl
On this episode, we welcome Dr. Don Kettl, professor emeritus and former dean at the University of Maryland, former professor at the Lyndon B. Johnson School of Public Affairs, at the University of Texas at Austin, and Academy Fellow to discuss the No Time to Wait Reports on public service, the Merit System, and the changes needed for today's public service system.Read No Time to Wait Reports 1 and 2Music Credits: Sea Breeze by Vlad Gluschenko | https://soundcloud.com/vgl9Music promoted by https://www.free-stock-music.comCreative Commons Attribution 3.0 Unported Licensehttps://creativecommons.org/licenses/by/3.0/deed.en_US

May 6, 2022 • 13min
Public Service Spotlight: Arleas Kea
On this special edition Public Service Recognition Week series, we welcome Arleas Kea, Fmr. Deputy to the Chairman for External Affairs at the Federal Deposit Insurance Corporation and Academy Fellow, to discuss her career in public service and her advice for future public administrators.Music Credits: Sea Breeze by Vlad Gluschenko | https://soundcloud.com/vgl9Music promoted by https://www.free-stock-music.comCreative Commons Attribution 3.0 Unported Licensehttps://creativecommons.org/licenses/by/3.0/deed.en_US

May 5, 2022 • 20min
Public Service Spotlight: Amma Felix
On this special edition Public Service Recognition Week series, we welcome Amma Felix, President & CEO Collegiate Directions, Inc. (CDI) and Academy Fellow, to discuss her career in public service and her advice for future public administrators.Music Credits: Sea Breeze by Vlad Gluschenko | https://soundcloud.com/vgl9Music promoted by https://www.free-stock-music.comCreative Commons Attribution 3.0 Unported Licensehttps://creativecommons.org/licenses/by/3.0/deed.en_US

May 4, 2022 • 11min
Public Service Spotlight: Mohamad Alkadry
On this special edition Public Service Recognition Week series, we welcome Mohamad Alkadry, Professor of Public Policy and the inaugural Director of the University of Connecticut's (UConn) School of Public Policy and Academy Fellow, to discuss his career in public service and his advice for future public administrators.Music Credits: Sea Breeze by Vlad Gluschenko | https://soundcloud.com/vgl9Music promoted by https://www.free-stock-music.comCreative Commons Attribution 3.0 Unported Licensehttps://creativecommons.org/licenses/by/3.0/deed.en_US

May 3, 2022 • 10min
Public Service Spotlight: Opal Mauldin-Jones
On this special edition Public Service Recognition Week series, we welcome Opal Mauldin-Jones, City Manager of the City of Lancaster, Texas and Academy Fellow, to discuss her career in public service and her advice for future public administrators.Music Credits: Sea Breeze by Vlad Gluschenko | https://soundcloud.com/vgl9Music promoted by https://www.free-stock-music.comCreative Commons Attribution 3.0 Unported Licensehttps://creativecommons.org/licenses/by/3.0/deed.en_US


