Management Matters with James-Christian Blockwood

On this episode, we welcome Martha Dorris, Founder of Dorris Consulting International, expert on Government Customer Experience, and Academy Fellow to discuss best practices in government service delivery, how individual agencies can improve their customer experience, and how some agile methods can help bring an organization closer to meeting the customer's needs.Music Credits: Sea Breeze by Vlad Gluschenko | https://soundcloud.com/vgl9Music promoted by https://www.free-stock-music.comCreative Commons Attribution 3.0 Unported Licensehttps://creativecommons.org/licenses/by/3.0/deed.en_US

On this episode, we welcome Kim Walton, Former Executive Assistant Administrator of Transportation Security Administration and Academy Fellow to discuss her lessons learned for implementing effective Diversity, Equity, Inclusion, and Accessibility (DEIA) policies and how federal agencies can meet new DEIA standards through maturity models and other means.Music Credits: Sea Breeze by Vlad Gluschenko | https://soundcloud.com/vgl9Music promoted by https://www.free-stock-music.comCreative Commons Attribution 3.0 Unported Licensehttps://creativecommons.org/licenses/by/3.0/deed.en_US

On this episode, we welcome Dr. Don Kettl, professor emeritus and former dean at the University of Maryland, former professor at the Lyndon B. Johnson School of Public Affairs, at the University of Texas at Austin, and Academy Fellow to discuss the No Time to Wait Reports on public service, the Merit System, and the changes needed for today's public service system.Read No Time to Wait Reports 1 and 2Music Credits: Sea Breeze by Vlad Gluschenko | https://soundcloud.com/vgl9Music promoted by https://www.free-stock-music.comCreative Commons Attribution 3.0 Unported Licensehttps://creativecommons.org/licenses/by/3.0/deed.en_US

On this special edition Public Service Recognition Week series, we welcome Arleas Kea, Fmr. Deputy to the Chairman for External Affairs at the Federal Deposit Insurance Corporation and Academy Fellow, to discuss her career in public service and her advice for future public administrators.Music Credits: Sea Breeze by Vlad Gluschenko | https://soundcloud.com/vgl9Music promoted by https://www.free-stock-music.comCreative Commons Attribution 3.0 Unported Licensehttps://creativecommons.org/licenses/by/3.0/deed.en_US

On this special edition Public Service Recognition Week series, we welcome Amma Felix, President & CEO Collegiate Directions, Inc. (CDI) and Academy Fellow, to discuss her career in public service and her advice for future public administrators.Music Credits: Sea Breeze by Vlad Gluschenko | https://soundcloud.com/vgl9Music promoted by https://www.free-stock-music.comCreative Commons Attribution 3.0 Unported Licensehttps://creativecommons.org/licenses/by/3.0/deed.en_US

On this special edition Public Service Recognition Week series, we welcome Mohamad Alkadry, Professor of Public Policy and the inaugural Director of the University of Connecticut's (UConn) School of Public Policy and Academy Fellow, to discuss his career in public service and his advice for future public administrators.Music Credits: Sea Breeze by Vlad Gluschenko | https://soundcloud.com/vgl9Music promoted by https://www.free-stock-music.comCreative Commons Attribution 3.0 Unported Licensehttps://creativecommons.org/licenses/by/3.0/deed.en_US

On this special edition Public Service Recognition Week series, we welcome Opal Mauldin-Jones, City Manager of the City of Lancaster, Texas and Academy Fellow, to discuss her career in public service and her advice for future public administrators.Music Credits: Sea Breeze by Vlad Gluschenko | https://soundcloud.com/vgl9Music promoted by https://www.free-stock-music.comCreative Commons Attribution 3.0 Unported Licensehttps://creativecommons.org/licenses/by/3.0/deed.en_US

On this special Public Service Recognition Week series, we welcome John Hicks, recurring guest, State Budget Director for the Commonwealth of Kentucky, and Academy Fellow, to discuss his career in public service and his advice for future public administrators.Listen To John's Previous Episode on State BudgetingMusic Credits: Sea Breeze by Vlad Gluschenko | https://soundcloud.com/vgl9Music promoted by https://www.free-stock-music.comCreative Commons Attribution 3.0 Unported Licensehttps://creativecommons.org/licenses/by/3.0/deed.en_US

On this episode, we welcome Dr. Pete Andrews, Faculty Fellow at the Institute for the Environment at the University of North Carolina Chapel-Hill and Academy Fellow to discuss overcoming political barriers to address climate change, environmental challenges and solutions in North Carolina, and lessons learned from the US environmental history.Music Credits: Sea Breeze by Vlad Gluschenko | https://soundcloud.com/vgl9Music promoted by https://www.free-stock-music.comCreative Commons Attribution 3.0 Unported Licensehttps://creativecommons.org/licenses/by/3.0/deed.en_US

On this episode, we welcome Dr. Ken Kizer and Rich Callahan, Academy Fellows who spearheaded the Intergovernmental Standing Panel's report on the intergovernmental aspects of the COVID-19 pandemic, to discuss the findings and recommendations of their report in three separate sections: 1) Testing Response, 2) Non-Pharmaceutical Interventions for Infections Risk Reduction, and 3) Vaccine Distribution.View the Full Report HereMusic Credits: Sea Breeze by Vlad Gluschenko | https://soundcloud.com/vgl9Music promoted by https://www.free-stock-music.comCreative Commons Attribution 3.0 Unported Licensehttps://creativecommons.org/licenses/by/3.0/deed.en_US