Business of Tech: Daily 10-Minute IT Services Insights

MSP Radio
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Sep 28, 2023 • 10min

Thu Sep-28-2023: Making Tech Choices, Net Neutrality, and Workplace Harassment

This podcast explores the importance of making the right tech choices, the return of net neutrality and Amazon's antitrust troubles, and the impact of remote work on workplace harassment. It also discusses Mac users' lower vulnerability to cyber threats, the need for net neutrality rules in broadband selection, and the importance of secure remote work solutions. Furthermore, it highlights a thought partner outsourcing company for startups and provides information on the Small Business Optimism Index and the impact of cloud complexity on enterprise IT.
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Sep 27, 2023 • 11min

Wed Sep-27-2023: Amazon's Bet on Anthropic, SMB Perspective on AI: Bullish, But Public Trust Waning

Amazon's huge $4 billion investment in Anthropic positions it as a major player in AI. Anthropic's chatbot, Clawd2, is making waves, while OpenAI's ChatGPT now supports voice and image prompting. We also dive into the contrasting perspectives of SMBs bullish on AI and the waning public trust. The podcast explores AI joining your team, with insights from Boston Consulting and the CIA. Tune in to learn more about these AI developments and their implications.
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Sep 26, 2023 • 12min

Tue Sep-26-2023: ICT & Cloud in 2023, EO on AI to come?, ChatGPT rebounds, Cloud Attack Surfaces

Dave Sobel discusses the balance between growth and efficiency in the IT and cloud industry. He explores the potential impact of an executive order on cloud providers and AI. Also, he debates the use of Chat GPT in schools and its educational value. Lastly, he discusses the vulnerability of cloud security and attack surfaces.
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Sep 25, 2023 • 12min

Mon Sep-25-2023: Profile of MGM hackers, XR Projector, Win 11 Passkeys, Workplace Diversity Silence

This podcast discusses the rise of a new generation of cybercriminals called Starfraud, the potential of an XR projector, the lack of progress in workplace diversity, and the introduction of passkey authentication in Windows 11.
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Sep 23, 2023 • 32min

Exploring the Service Leadership Profitability Report with Peter Kujawa

Peter Kujawa, an expert in industry analysis and creator of the Service Leadership Profitability Report, discusses the report's insights into industry profitability and its implications. Topics covered include the growth and profitability of the MSP industry, the significance of well-managed businesses and declining service gross margin, and the factors impacting the decline. The chapter also emphasizes the importance of screening and offers a free executive summary of the report with the option to purchase the full copy.
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Sep 22, 2023 • 12min

Fri Sep-22-2023: AI on the Desktop in Win 11, Healthcare Transformation, and Ethics + Governance

This podcast discusses the impact of AI on businesses, focusing on Microsoft's co-pilot feature in Windows 11. It also explores how AI is transforming healthcare and touches on big ideas such as AI governance and separating fact from fiction.
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Sep 21, 2023 • 10min

Thu Sep-21-2023: Bullseye on MSPs, Double Edges of Cloud Computing, HoloLens, Alexa, Azure and more

Ransomware gangs target small businesses through their IT providers. Affordable cloud computing has both benefits and drawbacks. Products discussed include Azure Update Manager, Alexa updates, and Google's BARD AI chatbot. The military benefits from bulkie goggles and Amazon's voice assistant, Alexa, advances in generative AI.
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Sep 20, 2023 • 12min

Wed Sep-20-2023: SMB Optimism, Employee Pessimism; Privacy Laws in CA, DE, and UK, and AI effects

Small business optimism on the rise, employee happiness declines. Privacy laws rewrite online norms. AI's unforeseen consequences: national dominance and gig economy reshaping.
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Sep 19, 2023 • 9min

Tue Sep-19-2023: AI Adoption in SMBs, Pax8 Embraces Private Offer Vendors, Oracle & Microsoft teamup

AI adoption in SMBs, PAX8 embracing private offer vendors, Oracle and Microsoft teaming up for Oracle Database at Azure
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Sep 18, 2023 • 10min

Mon Sep-18-2023: Unraveling the MGM hack, SMBs & inflation, IT Pro Burnout, Acronis, Connectwise, Nine Minds news

The podcast discusses the MGM hack, data theft, and ransom demands on casinos. It also addresses the impact of inflation on SMBs and job burnout among IT professionals. The episode highlights the pressures faced by customers and introduces new product solutions like Acronis' Advanced Automation and ConnectWise's partnership with Microsoft. Additionally, it mentions the beta launch of Nine Minds' AI-driven solution and features Partner Hero, an outsourcing company prioritizing employee empowerment and quality performance.

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