

Business of Tech: Daily 10-Minute IT Services Insights
MSP Radio
In 10 minutes daily, The Business of Tech delivers the latest IT services and MSP-focused news and commentary. Curated to stories that matter with commentary answering 'Why Do We Care?', channel veteran Dave Sobel brings you up to speed and provides resources to go deeper. With insights and analysis, this focused podcast focuses on the knowledge you need to be effective, profitable, and relevant.
Episodes
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Jan 30, 2024 • 11min
Tue Jan-30-2024: MIT says humans cheaper than AI, AWS Courting SMBs, rising cyber costs
In this episode of "The Business of Tech," Dave Sobel discusses the findings of a study by MIT on the cost of deploying artificial intelligence (AI) technology. The study reveals that currently, it is more economical for employers to keep human workers, as only 23% of workers' wages for tasks relying on computer vision could be cost-effectively replaced by AI. While AI excels at recognizing patterns and analyzing images, it comes with high installation and maintenance costs and lacks the ability to handle tasks requiring intuition and implicit knowledge. However, industries like banking, marketing, retail, legal services, transportation, and healthcare are still prime candidates for increased automation. The episode also touches on the potential impact of AI on the U.S. economy and job losses in the next decade. Four things to know today00:00 MIT Study: AI Deployment Costs Keep Human Workers More Economical for Now03:30 Rising Costs of Cybersecurity: Average Attack Response Exceeds $5 Million07:49 AWS Supports SMB Market: Introduces Specialized Partner Competency08:44 German Study Confirms Decline in Google Search Quality Due to SEO Spam
💼 All Our SponsorsSupport the vendors who support the show:👉 https://businessof.tech/sponsors/ 🚀 Join Business of Tech PlusGet exclusive access to investigative reports, vendor analysis, leadership briefings, and more.👉 https://businessof.tech/plus 🎧 Subscribe to the Business of TechWant the show on your favorite podcast app or prefer the written versions of each story?📲 https://www.businessof.tech/subscribe 📰 Story Links & SourcesLooking for the links from today’s stories?Every episode script — with full source links — is posted at:🌐 https://www.businessof.tech 🎙 Want to Be a Guest?Pitch your story or appear on Business of Tech: Daily 10-Minute IT Services Insights:💬 https://www.podmatch.com/hostdetailpreview/businessoftech 🔗 Follow Business of Tech LinkedIn: https://www.linkedin.com/company/28908079YouTube: https://youtube.com/mspradioBluesky: https://bsky.app/profile/businessof.techInstagram: https://www.instagram.com/mspradioTikTok: https://www.tiktok.com/@businessoftechFacebook: https://www.facebook.com/mspradionews Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

Jan 29, 2024 • 10min
Mon Jan-29-2024:US Growth vs. EU Struggles, AI-generated Deep Fakes of Taylor Swift, AI Oversight
In this episode of "The Business of Tech," host Dave Sobel discusses contrasting economic trends between the U.S. and Europe. While the U.S. experienced strong economic growth and exceeded GDP expectations, Europe faced challenges with a shrinking German economy and supply disruptions impacting inflation. The episode also highlights the legal and ethical debate surrounding AI-generated deep fakes of Taylor Swift, as well as the examination of AI by the FTC, Copyright Office, and OMB. Three things to know today00:00 Contrasting Economic Trends: U.S. Growth vs. Europe's Struggles in 202302:55 Swift Response Needed: AI-Generated Deepfake of Taylor Swift Spotlights Legal and Ethical Debate06:10 FTC, Copyright Office & OMB All Examining AI as Senators Consider Oversight Agency Supported by: https://huntress.com/mspradio/
💼 All Our SponsorsSupport the vendors who support the show:👉 https://businessof.tech/sponsors/ 🚀 Join Business of Tech PlusGet exclusive access to investigative reports, vendor analysis, leadership briefings, and more.👉 https://businessof.tech/plus 🎧 Subscribe to the Business of TechWant the show on your favorite podcast app or prefer the written versions of each story?📲 https://www.businessof.tech/subscribe 📰 Story Links & SourcesLooking for the links from today’s stories?Every episode script — with full source links — is posted at:🌐 https://www.businessof.tech 🎙 Want to Be a Guest?Pitch your story or appear on Business of Tech: Daily 10-Minute IT Services Insights:💬 https://www.podmatch.com/hostdetailpreview/businessoftech 🔗 Follow Business of Tech LinkedIn: https://www.linkedin.com/company/28908079YouTube: https://youtube.com/mspradioBluesky: https://bsky.app/profile/businessof.techInstagram: https://www.instagram.com/mspradioTikTok: https://www.tiktok.com/@businessoftechFacebook: https://www.facebook.com/mspradionews Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

Jan 27, 2024 • 18min
Insights into Product Management and Revenue Growth with Jessica Nelson Kohel
In this bonus episode of the Business of Tech, the host interviews Jessica Nelson Kohel, the co-founder and president of The Product Consult. With over 18 years of experience in digital product development, Jessica shares insights into product management and how to optimize digital product development teams. She discusses her work with various companies, including Epic Games and Nike, and highlights the importance of revenue growth, product optimization, product strategy, and team development. Listeners can gain valuable knowledge on product management from this episode.Supported by: https://huntress.com/mspradio/
💼 All Our SponsorsSupport the vendors who support the show:👉 https://businessof.tech/sponsors/ 🚀 Join Business of Tech PlusGet exclusive access to investigative reports, vendor analysis, leadership briefings, and more.👉 https://businessof.tech/plus 🎧 Subscribe to the Business of TechWant the show on your favorite podcast app or prefer the written versions of each story?📲 https://www.businessof.tech/subscribe 📰 Story Links & SourcesLooking for the links from today’s stories?Every episode script — with full source links — is posted at:🌐 https://www.businessof.tech 🎙 Want to Be a Guest?Pitch your story or appear on Business of Tech: Daily 10-Minute IT Services Insights:💬 https://www.podmatch.com/hostdetailpreview/businessoftech 🔗 Follow Business of Tech LinkedIn: https://www.linkedin.com/company/28908079YouTube: https://youtube.com/mspradioBluesky: https://bsky.app/profile/businessof.techInstagram: https://www.instagram.com/mspradioTikTok: https://www.tiktok.com/@businessoftechFacebook: https://www.facebook.com/mspradionews Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

Jan 25, 2024 • 17min
Thu Jan-25-2024: Deepfakes in politics, ransomware tactics, Vision Pro numbers, Outsourcing & GenAI
Topics discussed include investigation into fake robocall impersonating President Biden, dark side of AI in politics, shifting cyber threat landscape, high demand for Apple's Vision Pro, parallels between IT outsourcing and genAI adoption.

Jan 24, 2024 • 13min
Wed Jan-24-2024: AI Governance and the Role of Regulation, Pax8, Atakama, Seceon and Microsoft moves
In this episode of "The Business of Tech," Dave Sobel discusses the growing risks of AI in finance and politics, and the rise of regulations ahead of the elections. He also covers the compliance requirements for small businesses, who now face the same cyber requirements as larger firms. Additionally, Sobel highlights the launches of Seceon, Atakama, Pax8, and Microsoft. Finally, Sobel delves into the need for legislation and regulation in the areas of AI and deepfakes in political campaigns, urging states to take action as the 2024 election approaches. Three things to know today 00:00 Growing AI Risks in Finance and Politics: Calls for Regulation Rise Ahead of Elections05:18 CMMC and FedRAMP Compliance for All: Small Businesses Face Same Cyber Requirements as Larger Firms09:03 Seceon, Atakama, Pax8, and Microsoft launches Supported by: https://movebot.io/
💼 All Our SponsorsSupport the vendors who support the show:👉 https://businessof.tech/sponsors/ 🚀 Join Business of Tech PlusGet exclusive access to investigative reports, vendor analysis, leadership briefings, and more.👉 https://businessof.tech/plus 🎧 Subscribe to the Business of TechWant the show on your favorite podcast app or prefer the written versions of each story?📲 https://www.businessof.tech/subscribe 📰 Story Links & SourcesLooking for the links from today’s stories?Every episode script — with full source links — is posted at:🌐 https://www.businessof.tech 🎙 Want to Be a Guest?Pitch your story or appear on Business of Tech: Daily 10-Minute IT Services Insights:💬 https://www.podmatch.com/hostdetailpreview/businessoftech 🔗 Follow Business of Tech LinkedIn: https://www.linkedin.com/company/28908079YouTube: https://youtube.com/mspradioBluesky: https://bsky.app/profile/businessof.techInstagram: https://www.instagram.com/mspradioTikTok: https://www.tiktok.com/@businessoftechFacebook: https://www.facebook.com/mspradionews Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

Jan 23, 2024 • 9min
Tue Jan-23-2024: IT and Business Services Market Rebound, Nightshade & Glaze, Broadcom & VMWare
In this episode, we discuss the current state of the IT and business services market, which is showing signs of a rebound according to ISG Research. We also explore Nightshade and Glaze, tools developed by the University of Chicago to protect AI data integrity. Additionally, we cover the Channel Turmoil caused by Broadcom cutting ties with smaller VMware partners. Finally, we highlight the global spending on IT and business services, which experienced a slight decline in Q4 but is expected to rebound in 2024. Three things to know today 00:00 IT and Business Services Market on the Cusp of Rebound: Insights from ISG Research03:55 Nightshade and Glaze: University of Chicago's Tools to Protect AI Data Integrity06:37 Channel Turmoil: Broadcom Cuts Ties with Smaller VMware Partners Supported by: https://skykick.com/mspradio/
💼 All Our SponsorsSupport the vendors who support the show:👉 https://businessof.tech/sponsors/ 🚀 Join Business of Tech PlusGet exclusive access to investigative reports, vendor analysis, leadership briefings, and more.👉 https://businessof.tech/plus 🎧 Subscribe to the Business of TechWant the show on your favorite podcast app or prefer the written versions of each story?📲 https://www.businessof.tech/subscribe 📰 Story Links & SourcesLooking for the links from today’s stories?Every episode script — with full source links — is posted at:🌐 https://www.businessof.tech 🎙 Want to Be a Guest?Pitch your story or appear on Business of Tech: Daily 10-Minute IT Services Insights:💬 https://www.podmatch.com/hostdetailpreview/businessoftech 🔗 Follow Business of Tech LinkedIn: https://www.linkedin.com/company/28908079YouTube: https://youtube.com/mspradioBluesky: https://bsky.app/profile/businessof.techInstagram: https://www.instagram.com/mspradioTikTok: https://www.tiktok.com/@businessoftechFacebook: https://www.facebook.com/mspradionews Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

Jan 22, 2024 • 11min
Mon Jan-22-2024: M365 Add-Ons: 14 to 61 in 4 Years, Horizon IT Fallout, Vision Pro Debut
In this episode of The Business of Tech, host Dave Sobel discusses four important tech news stories. First, he highlights Microsoft's 365 add-on search and the significant increase in the number of paid add-ons for customers. Next, he mentions the recent email breach by Russian hackers that Microsoft revealed. Sobel then discusses the fallout from the Horizon IT case, where over 700 people were wrongfully convicted due to software errors. Lastly, he mentions the debut of the Apple Vision Pro and the concerns surrounding its availability and repair costs. Four things to know today 00:00 Microsoft 365 Add-Ons Surge: Analyzing the Shift from 14 to 61 in Four Years04:16 Midnight Blizzard Strikes Again: Microsoft Reveals Email Breach by Russian Hackers05:17 Horizon IT Fallout: Over 700 Wrongfully Convicted Due to Fujitsu Software Errors06:57 Apple Vision Pro Debuts: Mixed Availability and Repair Cost Concerns Surface
💼 All Our SponsorsSupport the vendors who support the show:👉 https://businessof.tech/sponsors/ 🚀 Join Business of Tech PlusGet exclusive access to investigative reports, vendor analysis, leadership briefings, and more.👉 https://businessof.tech/plus 🎧 Subscribe to the Business of TechWant the show on your favorite podcast app or prefer the written versions of each story?📲 https://www.businessof.tech/subscribe 📰 Story Links & SourcesLooking for the links from today’s stories?Every episode script — with full source links — is posted at:🌐 https://www.businessof.tech 🎙 Want to Be a Guest?Pitch your story or appear on Business of Tech: Daily 10-Minute IT Services Insights:💬 https://www.podmatch.com/hostdetailpreview/businessoftech 🔗 Follow Business of Tech LinkedIn: https://www.linkedin.com/company/28908079YouTube: https://youtube.com/mspradioBluesky: https://bsky.app/profile/businessof.techInstagram: https://www.instagram.com/mspradioTikTok: https://www.tiktok.com/@businessoftechFacebook: https://www.facebook.com/mspradionews Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

Jan 20, 2024 • 22min
Streamlining Business Operations through AI Automation with Uzair Ahmed
In this bonus episode of the Business of Tech, host Dave interviews Uzair Ahmed, the founder and chief automation officer at Cottonwood Automation. Uzair shares his insights on leveraging technology to automate and streamline small and mid-sized businesses. He discusses the importance of connecting various software systems and eliminating manual processes to create a more efficient and cohesive business operation. Uzair also explains why he believes partnering with existing managed internet service providers is a better approach for businesses in need of infrastructure support. Tune in to learn more about Uzair's approach to business process automation and his success in building and scaling ventures.
💼 All Our SponsorsSupport the vendors who support the show:👉 https://businessof.tech/sponsors/ 🚀 Join Business of Tech PlusGet exclusive access to investigative reports, vendor analysis, leadership briefings, and more.👉 https://businessof.tech/plus 🎧 Subscribe to the Business of TechWant the show on your favorite podcast app or prefer the written versions of each story?📲 https://www.businessof.tech/subscribe 📰 Story Links & SourcesLooking for the links from today’s stories?Every episode script — with full source links — is posted at:🌐 https://www.businessof.tech 🎙 Want to Be a Guest?Pitch your story or appear on Business of Tech: Daily 10-Minute IT Services Insights:💬 https://www.podmatch.com/hostdetailpreview/businessoftech 🔗 Follow Business of Tech LinkedIn: https://www.linkedin.com/company/28908079YouTube: https://youtube.com/mspradioBluesky: https://bsky.app/profile/businessof.techInstagram: https://www.instagram.com/mspradioTikTok: https://www.tiktok.com/@businessoftechFacebook: https://www.facebook.com/mspradionews Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

Jan 19, 2024 • 10min
Fri Jan-19-2024: MSPs Boost IT Budgets by 70%, FTC Joins AI Pact, Kaseya Case Update
In this episode, we discuss four key topics. First, MSPs are boosting their IT budgets by up to 70% to meet the growing demand for enterprise IT. Second, the FTC joins a global pact for AI data privacy, focusing on enhancing training data trustworthiness. Third, we provide an update on the Kaseya case, with prosecutors and the FBI continuing their pursuit beyond sentencing. Finally, we explore the importance of cross-industry collaboration in leveraging AI's full potential, with insights from Google DeepMind's COO. We also highlight the significance of human expertise in cybersecurity and introduce Huntress, a company dedicated to elevating SMBs and MSPs with fully managed cybersecurity solutions. The episode concludes with a report on MSPs' increased spending and the popularity of refurbished IT equipment in the industry. Four things to know today00:00 MSPs Boost IT Budgets by 70%: Surge in Enterprise IT Demand Spurs Growth04:06 FTC Joins Global Pact for AI Data Privacy: New Standards to Enhance Training Data Trustworthiness06:20 Progress in Kaseya Case: Prosecutors and FBI Continue Pursuit Beyond Vasinskyi's Sentencing07:19 Cross-Industry Collaboration Key to Leveraging AI's Full Potential: Insights from Google DeepMind COO Supported by: https://huntress.com/mspradio/
💼 All Our SponsorsSupport the vendors who support the show:👉 https://businessof.tech/sponsors/ 🚀 Join Business of Tech PlusGet exclusive access to investigative reports, vendor analysis, leadership briefings, and more.👉 https://businessof.tech/plus 🎧 Subscribe to the Business of TechWant the show on your favorite podcast app or prefer the written versions of each story?📲 https://www.businessof.tech/subscribe 📰 Story Links & SourcesLooking for the links from today’s stories?Every episode script — with full source links — is posted at:🌐 https://www.businessof.tech 🎙 Want to Be a Guest?Pitch your story or appear on Business of Tech: Daily 10-Minute IT Services Insights:💬 https://www.podmatch.com/hostdetailpreview/businessoftech 🔗 Follow Business of Tech LinkedIn: https://www.linkedin.com/company/28908079YouTube: https://youtube.com/mspradioBluesky: https://bsky.app/profile/businessof.techInstagram: https://www.instagram.com/mspradioTikTok: https://www.tiktok.com/@businessoftechFacebook: https://www.facebook.com/mspradionews Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

Jan 18, 2024 • 10min
Thur Jan-18-2024: AI's Global Copyright Law Challenges, AI Integration Planning Hurdles, Remote Work
In this episode of the Business of Tech podcast, Dave Sobel discusses three key topics. First, he explores the business opportunity for IT services in guiding companies through AI integration and overcoming planning hurdles. Next, he dives into the challenges faced by the AI industry in 2024, particularly in relation to global copyright laws. Lastly, he examines the lasting economic legacy of the pandemic, with a significant percentage of U.S. workers continuing to work remotely. The episode also highlights the importance of cybersecurity expertise and introduces Huntress, a company focused on elevating SMBs and MSPs with fully managed cybersecurity solutions. Additionally, Dave shares insights from Gartner on the current stage of AI investment and the projected growth of IT spending in 2024. Overall, this episode provides valuable insights into the intersection of technology and business. Three things to know today 00:00 Business Opportunity for IT Services: Guiding Companies in AI Integration and Overcoming Planning Hurdles 04:17 2024: A Pivotal Year for AI Industry Amidst Global Copyright Law Challenges, Reports Politico06:45 Remote Work: The Lasting Economic Legacy of the Pandemic with 20-25% US Workers at Home Supported by: https://huntress.com/mspradio/
💼 All Our SponsorsSupport the vendors who support the show:👉 https://businessof.tech/sponsors/ 🚀 Join Business of Tech PlusGet exclusive access to investigative reports, vendor analysis, leadership briefings, and more.👉 https://businessof.tech/plus 🎧 Subscribe to the Business of TechWant the show on your favorite podcast app or prefer the written versions of each story?📲 https://www.businessof.tech/subscribe 📰 Story Links & SourcesLooking for the links from today’s stories?Every episode script — with full source links — is posted at:🌐 https://www.businessof.tech 🎙 Want to Be a Guest?Pitch your story or appear on Business of Tech: Daily 10-Minute IT Services Insights:💬 https://www.podmatch.com/hostdetailpreview/businessoftech 🔗 Follow Business of Tech LinkedIn: https://www.linkedin.com/company/28908079YouTube: https://youtube.com/mspradioBluesky: https://bsky.app/profile/businessof.techInstagram: https://www.instagram.com/mspradioTikTok: https://www.tiktok.com/@businessoftechFacebook: https://www.facebook.com/mspradionews Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.


