Business of Tech: Daily 10-Minute IT Services Insights

Organizations like Scale Computing are taking advantage of market disruptions caused by changes in VMware's subscription pricing model. In this episode, we discuss how Broadcom's alterations to VMware's subscription pricing model have prompted many customers to explore alternative platforms. This shift in customer sentiment has opened up an opportunity for companies like Scale Computing to emerge as a viable alternative for VMware customers.Scale Computing's CEO, Jeff Ready, highlighted that Broadcom's price increases and partner issues have contributed to Scale Computing's exceptional growth. With VMware raising prices and focusing on larger customers post Broadcom acquisition, Scale Computing positioned itself as a suitable alternative for customers seeking a different solution. Reddy emphasized the support and value that Scale Computing offers compared to its competitors.Implementing unlimited PTO can have significant benefits for employee satisfaction, productivity, and performance, as demonstrated by the case of OIT VoIP. In the podcast episode, Ray Orsini, the CEO of OIT VoIP, shared data that led to the decision to implement unlimited PTO in their organization. By analyzing time off requests, approval rates, disciplinary issues, and employee burnout, OIT VoIP found that traditional PTO policies were resulting in underutilization of time off and potential burnout among employees.After implementing unlimited PTO, OIT VoIP observed a notable increase in the number of approved time off requests, indicating that employees were taking more time off to recharge and maintain a healthy work-life balance. This rise in time off usage correlated with higher employee satisfaction, as evidenced by positive feedback from employee surveys. Additionally, anecdotal evidence suggested that employees were more willing to go above and beyond in their roles, contributing to better performance and overall company success. Supported by: https://salesbuildr.com/ All our Sponsors: https://businessof.tech/    💼 All Our SponsorsSupport the vendors who support the show:👉 https://businessof.tech/sponsors/ 🚀 Join Business of Tech PlusGet exclusive access to investigative reports, vendor analysis, leadership briefings, and more.👉 https://businessof.tech/plus 🎧 Subscribe to the Business of TechWant the show on your favorite podcast app or prefer the written versions of each story?📲 https://www.businessof.tech/subscribe 📰 Story Links & SourcesLooking for the links from today’s stories?Every episode script — with full source links — is posted at:🌐 https://www.businessof.tech 🎙 Want to Be a Guest?Pitch your story or appear on Business of Tech: Daily 10-Minute IT Services Insights:💬 https://www.podmatch.com/hostdetailpreview/businessoftech 🔗 Follow Business of Tech LinkedIn: https://www.linkedin.com/company/28908079YouTube: https://youtube.com/mspradioBluesky: https://bsky.app/profile/businessof.techInstagram: https://www.instagram.com/mspradioTikTok: https://www.tiktok.com/@businessoftechFacebook: https://www.facebook.com/mspradionews Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

The FCC's decision to restore net neutrality by reclassifying broadband as an essential service marks a significant development in the regulation of the broadband sector. By treating broadband as an essential service and prohibiting Internet service providers from blocking, throttling, or engaging in aid prioritization of lawful content, the FCC aims to ensure a fast, open, and fair internet for all users. This move is crucial for maintaining an equitable digital landscape where all content providers, regardless of their size and financial capabilities, have equal access to consumers. Microsoft is facing challenges in rebuilding trust due to security breaches and criticism surrounding its security practices. The company has been targeted by Russian state-sponsored hackers, leading to concerns about the security of email accounts and stolen source code. Additionally, Chinese government hackers have breached U.S. government emails through Microsoft cloud exploits. In response to these incidents, Microsoft has launched the Secure Future initiative to enhance its security efforts, prioritizing security over new features and focusing on AI and security. Three things to know today00:00 FCC Votes to Restore Net Neutrality, Reclassifying Broadband as Essential Service  03:13 AI’s Role in the Workplace: Enhancing Productivity Without Displacing Jobs, According to New Study06:10 Microsoft Urged to Rebuild Trust Amid Security Breaches and Rising Criticism   Supported by:  https://www.bitdefender.com/business/products/msp-security-solutions.htmlhttps://huntress.com/mspradio/  All our Sponsors:   https://businessof.tech/sponsors/     💼 All Our SponsorsSupport the vendors who support the show:👉 https://businessof.tech/sponsors/ 🚀 Join Business of Tech PlusGet exclusive access to investigative reports, vendor analysis, leadership briefings, and more.👉 https://businessof.tech/plus 🎧 Subscribe to the Business of TechWant the show on your favorite podcast app or prefer the written versions of each story?📲 https://www.businessof.tech/subscribe 📰 Story Links & SourcesLooking for the links from today’s stories?Every episode script — with full source links — is posted at:🌐 https://www.businessof.tech 🎙 Want to Be a Guest?Pitch your story or appear on Business of Tech: Daily 10-Minute IT Services Insights:💬 https://www.podmatch.com/hostdetailpreview/businessoftech 🔗 Follow Business of Tech LinkedIn: https://www.linkedin.com/company/28908079YouTube: https://youtube.com/mspradioBluesky: https://bsky.app/profile/businessof.techInstagram: https://www.instagram.com/mspradioTikTok: https://www.tiktok.com/@businessoftechFacebook: https://www.facebook.com/mspradionews Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

The Federal Trade Commission (FTC) has taken a significant step by voting to ban nearly all non-compete agreements, a move expected to have a substantial impact on the workforce and the economy. These agreements typically restrict workers from joining competing businesses or starting their own, with the aim of preventing workers from being trapped in abusive workplaces. Apple's Vision Pro mixed reality headset, which initially generated hype and sold out quickly, is now facing a significant decline in interest and sales. Customer complaints include issues such as impracticality in everyday use, discomfort, difficulty finding apps, and a sense of isolation. As a result, Apple is reportedly cutting its shipment forecast for the Vision Pro headset for the rest of the year due to cooling demand. The company now expects to sell only around 400,000 to 450,000 units in 2024, compared to the previous market consensus of 700,000 to 800,000 units. Three things to know today00:00 FTC Votes to Ban Noncompete Agreements, Predicting $300 Billion Wage Increase Annually05:23 Apple Cuts Vision Pro Headset Forecast Amid Cooling Demand, Delays Cheaper Model07:45 Veeam Enhances Cybersecurity Posture with Acquisition of Incident Response Firm Coveware   Supported by:  https://skykick.com/mspradio/https://huntress.com/mspradio/   All our Sponsors:   https://businessof.tech/    💼 All Our SponsorsSupport the vendors who support the show:👉 https://businessof.tech/sponsors/ 🚀 Join Business of Tech PlusGet exclusive access to investigative reports, vendor analysis, leadership briefings, and more.👉 https://businessof.tech/plus 🎧 Subscribe to the Business of TechWant the show on your favorite podcast app or prefer the written versions of each story?📲 https://www.businessof.tech/subscribe 📰 Story Links & SourcesLooking for the links from today’s stories?Every episode script — with full source links — is posted at:🌐 https://www.businessof.tech 🎙 Want to Be a Guest?Pitch your story or appear on Business of Tech: Daily 10-Minute IT Services Insights:💬 https://www.podmatch.com/hostdetailpreview/businessoftech 🔗 Follow Business of Tech LinkedIn: https://www.linkedin.com/company/28908079YouTube: https://youtube.com/mspradioBluesky: https://bsky.app/profile/businessof.techInstagram: https://www.instagram.com/mspradioTikTok: https://www.tiktok.com/@businessoftechFacebook: https://www.facebook.com/mspradionews Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

The cybersecurity landscape is witnessing a significant shift, with a record low of 28% of companies paying ransomware demands in the first quarter of 2024. This decline in payment rates reflects a positive trend, signaling a growing reluctance among organizations to yield to ransomware demands. However, the data also reveals a troubling development in the ransomware arena.Over half of IT decision-makers encounter challenges in implementing email authentication tools like SPF, DKIM, and DMARC. This struggle stems from the complexity and technical expertise required to set up and maintain these authentication protocols effectively.The impending changes to email services by major providers such as Google and Yahoo further underscore the importance of deploying robust email authentication measures. As these changes take effect, IT decision-makers must ensure their organizations comply with the new requirements to avert email delivery issues and potential security vulnerabilities.Four things to know today00:00 Record Low in Ransomware Payment Rates, with $1.1 Billion Paid in Q1 2024, Reports Coveware05:03 Over Half of IT Decision-Makers Struggle with Email Authentication Tools, Reveals EasyDMARC Study06:55 New Scam Alert: Cybercriminals Using Fake Podcast Invitations to Harvest Credentials08:02 ConnectWise and Microsoft Enhance SMB Cybersecurity with New Defender for Business Integrations  Supported by:  https://skykick.com/mspradio/https://huntress.com/mspradio/   All our Sponsors:   https://businessof.tech/     💼 All Our SponsorsSupport the vendors who support the show:👉 https://businessof.tech/sponsors/ 🚀 Join Business of Tech PlusGet exclusive access to investigative reports, vendor analysis, leadership briefings, and more.👉 https://businessof.tech/plus 🎧 Subscribe to the Business of TechWant the show on your favorite podcast app or prefer the written versions of each story?📲 https://www.businessof.tech/subscribe 📰 Story Links & SourcesLooking for the links from today’s stories?Every episode script — with full source links — is posted at:🌐 https://www.businessof.tech 🎙 Want to Be a Guest?Pitch your story or appear on Business of Tech: Daily 10-Minute IT Services Insights:💬 https://www.podmatch.com/hostdetailpreview/businessoftech 🔗 Follow Business of Tech LinkedIn: https://www.linkedin.com/company/28908079YouTube: https://youtube.com/mspradioBluesky: https://bsky.app/profile/businessof.techInstagram: https://www.instagram.com/mspradioTikTok: https://www.tiktok.com/@businessoftechFacebook: https://www.facebook.com/mspradionews Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

Organizations are currently facing a critical challenge in preparing for AI integration, as discussed in the podcast episode. A study has revealed that a staggering 92% of Windows machines in large organizations lack the necessary capabilities to effectively handle modern AI applications. This deficiency in AI readiness presents a significant obstacle for organizations seeking to leverage AI technologies to enhance their operations and maintain competitiveness in the digital landscape. There is a significant push for increased funding for the National Institute of Standards and Technology (NIST) to enhance AI safety oversight. Over 80 organizations, including leading AI companies, universities, and civil society groups such as Amazon, OpenAI, the ACLU, and MIT, are urging Congress to prioritize NIST's funding request of $47.7 million. This call for additional funding comes in response to years of funding challenges that have left NIST with limited resources and facilities, potentially jeopardizing its ability to oversee advanced AI systems effectively. Four things to know today00:00 As New Models Emerge, New Study Reveals 92% of Windows Machines in Large Organizations Are Not AI-Ready04:51 AI Leaders and Academics Push for Increased NIST Funding to Enhance AI Safety Oversight 07:10 Produce8 Introduces Advanced Work Analytics to Boost Efficiency in MSP Operations08:31 Google Partners with National Guard to Enhance Disaster Response with AI Technology Supported by:  https://atakama.com/mspradio/https://coreview.com/msp/   All our Sponsors:   https://businessof.tech/    💼 All Our SponsorsSupport the vendors who support the show:👉 https://businessof.tech/sponsors/ 🚀 Join Business of Tech PlusGet exclusive access to investigative reports, vendor analysis, leadership briefings, and more.👉 https://businessof.tech/plus 🎧 Subscribe to the Business of TechWant the show on your favorite podcast app or prefer the written versions of each story?📲 https://www.businessof.tech/subscribe 📰 Story Links & SourcesLooking for the links from today’s stories?Every episode script — with full source links — is posted at:🌐 https://www.businessof.tech 🎙 Want to Be a Guest?Pitch your story or appear on Business of Tech: Daily 10-Minute IT Services Insights:💬 https://www.podmatch.com/hostdetailpreview/businessoftech 🔗 Follow Business of Tech LinkedIn: https://www.linkedin.com/company/28908079YouTube: https://youtube.com/mspradioBluesky: https://bsky.app/profile/businessof.techInstagram: https://www.instagram.com/mspradioTikTok: https://www.tiktok.com/@businessoftechFacebook: https://www.facebook.com/mspradionews Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

The managed services market in the U.S. is a dominant force globally, as reported by IDC. Accounting for over 45% of the global contract value in the managed services sector, the U.S. outperforms regions like Western Europe. This underscores the strong presence and significant contribution of U.S.-based managed service providers. The data also indicates a steady increase in enterprise technology spending in the U.S., leading to a rise in managed services deals. Despite a decrease in the total number of deals compared to the previous year, the average deal size remained consistent, demonstrating the stability and maturity of the U.S. managed services market. Furthermore, the emphasis on AI and cloud technologies in major managed services contracts in 2024 signals a strategic shift towards cutting-edge technologies and innovation within the U.S. managed services sector. This trend positions the U.S. as a key player in driving technological advancements and delivering high-value services globally.McKinsey revealed limited non-IT benefits from cloud migration, challenging the common belief that cloud computing technology can enhance business agility and drive new revenue. Only one third of European companies actively monitor non-IT outcomes of cloud migration, suggesting that businesses may not be fully equipped to measure and realize the full potential benefits of their cloud investments.Three things to know today 00:00 Managed Services Market in the US Dominates Global Contract Value, According to IDC Analysis04:43 McKinsey Survey Reveals Limited Non-IT Benefits from Cloud Migration06:28 SBA Unveils Investing in America Small Business Hub to Boost Federal Funding Access Supported by:  Https://coreview.com/msp/https://huntress.com/mspradio/  All our Sponsors:   https://businessof.tech/sponsors/      💼 All Our SponsorsSupport the vendors who support the show:👉 https://businessof.tech/sponsors/ 🚀 Join Business of Tech PlusGet exclusive access to investigative reports, vendor analysis, leadership briefings, and more.👉 https://businessof.tech/plus 🎧 Subscribe to the Business of TechWant the show on your favorite podcast app or prefer the written versions of each story?📲 https://www.businessof.tech/subscribe 📰 Story Links & SourcesLooking for the links from today’s stories?Every episode script — with full source links — is posted at:🌐 https://www.businessof.tech 🎙 Want to Be a Guest?Pitch your story or appear on Business of Tech: Daily 10-Minute IT Services Insights:💬 https://www.podmatch.com/hostdetailpreview/businessoftech 🔗 Follow Business of Tech LinkedIn: https://www.linkedin.com/company/28908079YouTube: https://youtube.com/mspradioBluesky: https://bsky.app/profile/businessof.techInstagram: https://www.instagram.com/mspradioTikTok: https://www.tiktok.com/@businessoftechFacebook: https://www.facebook.com/mspradionews Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

Rodrigo Loureiro, AI cybersecurity expert, emphasizes the importance of basic cybersecurity hygiene and human expertise for protecting small businesses. The discussion includes the interplay of business drivers and regulations in cybersecurity, challenges in sanctioning internet access to Russia and China, leveraging AI for enhanced cybersecurity defenses, and AI-driven cybersecurity strategies with advertising opportunities.

This episode sheds light on a significant issue within organizations - the disparity between leadership and IT technicians. The transcript reveals a noticeable variance in priorities and perspectives between C-suite executives and IT technicians. While C-suite executives prioritize customer satisfaction as the top metric, technicians are more focused on promptly resolving technical issues. This disparity can lead to misalignment, friction, and potential challenges within the organization. Generative AI in healthcare presents both promise and concerns. The episode highlighted that while there are investments and startups focusing on generative AI in healthcare, there are significant limitations and challenges to consider. Studies have shown that generative AI struggles with complex medical queries and can produce incorrect diagnoses, raising concerns about its efficacy. Additionally, worries exist about perpetuating stereotypes and biases in healthcare settings. Holodeck is a cutting-edge system that leverages AI to generate interactive 3D environments for training robots. The system has been found to outpace human-created tools in terms of realism and accuracy, showcasing the potential of AI in creating diverse testing scenarios. Holodeck can generate a wide range of indoor environments based on user requests, making it a powerful tool for testing and training purposes.  💼 All Our SponsorsSupport the vendors who support the show:👉 https://businessof.tech/sponsors/ 🚀 Join Business of Tech PlusGet exclusive access to investigative reports, vendor analysis, leadership briefings, and more.👉 https://businessof.tech/plus 🎧 Subscribe to the Business of TechWant the show on your favorite podcast app or prefer the written versions of each story?📲 https://www.businessof.tech/subscribe 📰 Story Links & SourcesLooking for the links from today’s stories?Every episode script — with full source links — is posted at:🌐 https://www.businessof.tech 🎙 Want to Be a Guest?Pitch your story or appear on Business of Tech: Daily 10-Minute IT Services Insights:💬 https://www.podmatch.com/hostdetailpreview/businessoftech 🔗 Follow Business of Tech LinkedIn: https://www.linkedin.com/company/28908079YouTube: https://youtube.com/mspradioBluesky: https://bsky.app/profile/businessof.techInstagram: https://www.instagram.com/mspradioTikTok: https://www.tiktok.com/@businessoftechFacebook: https://www.facebook.com/mspradionews Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

Microsoft's initiative to offer $1 security updates for schools to address Windows 10 e-waste concerns is a significant move in the tech industry. With approximately 40% of PCs currently in use unable to upgrade to Windows 11, the Extended Security Updates program allows educational institutions to extend support for three years at a minimal cost. This not only benefits schools by ensuring their systems remain secure but also addresses the environmental impact of e-waste generated when millions of computers become ineligible for updates.AltStore PAL has made a significant impact as the first alternative app store for iPhone in the EU. This launch provides users with more options and flexibility when it comes to accessing and downloading apps on their iPhones. AltStore PAL offers two initial apps, Delta (a Nintendo emulator) and Clip (a paid clipboard manager), with plans to add more third-party apps in the future. Users in the EU now have the option to subscribe to AltStore PAL for €1.50 a year to access these apps and potentially more in the future.Three things to know today00:00 Microsoft Offers $1 Security Updates for Schools, Addressing Windows 10 E-Waste Concerns02:32 AltStore PAL Launches as the First Alternative App Store for iPhone in the EU04:15 Rethinking the Term 'User': Advocating for More Precise Language in Tech Interactions Link Mentioned: https://restofworld.org/2024/elections-ai-tracker/ Supported by:  https://movebot.io/ All our Sponsors:   https://businessof.tech/       💼 All Our SponsorsSupport the vendors who support the show:👉 https://businessof.tech/sponsors/ 🚀 Join Business of Tech PlusGet exclusive access to investigative reports, vendor analysis, leadership briefings, and more.👉 https://businessof.tech/plus 🎧 Subscribe to the Business of TechWant the show on your favorite podcast app or prefer the written versions of each story?📲 https://www.businessof.tech/subscribe 📰 Story Links & SourcesLooking for the links from today’s stories?Every episode script — with full source links — is posted at:🌐 https://www.businessof.tech 🎙 Want to Be a Guest?Pitch your story or appear on Business of Tech: Daily 10-Minute IT Services Insights:💬 https://www.podmatch.com/hostdetailpreview/businessoftech 🔗 Follow Business of Tech LinkedIn: https://www.linkedin.com/company/28908079YouTube: https://youtube.com/mspradioBluesky: https://bsky.app/profile/businessof.techInstagram: https://www.instagram.com/mspradioTikTok: https://www.tiktok.com/@businessoftechFacebook: https://www.facebook.com/mspradionews Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

Criminals are now targeting T-Mobile and Verizon employees with text messages offering bribes for performing SIM swaps. These messages claim to obtain contact information from employee directories, showcasing how attackers are leveraging social engineering tactics to gain unauthorized access, commit identity theft, and potentially lead to financial lawsuits. Despite T-Mobile denying a breach, the FBI has warned about the increasing prevalence of SIM swap attacks and introduced new rules to protect consumers. The U.S. AI Safety Institute has recently added five new members to its leadership team, including experts from OpenAI and Stanford University. One of the appointees, Paul Cristiano, a former OpenAI researcher known for his work on AI safety and predictions of potential AI doom, has been appointed as the head of AI safety at the US AI Safety Institute. This move has sparked controversy within the Institute, with some staff members expressing concerns about compromising objectivity and integrity.Three things to know today 00:00 T-Mobile and Verizon Employees Targeted in Bribery Schemes for SIM Swaps03:48 D&H Distributing Boosts Credit for 600+ SMB Channel Partners to Fuel Growth06:30 U.S. AI Safety Institute Bolsters Leadership with Top Experts from OpenAI and Stanford, But Not Without Controversy Supported by:  https://huntress.com/mspradio/https://coreview.com/msp/  All our Sponsors:   https://businessof.tech/   💼 All Our SponsorsSupport the vendors who support the show:👉 https://businessof.tech/sponsors/ 🚀 Join Business of Tech PlusGet exclusive access to investigative reports, vendor analysis, leadership briefings, and more.👉 https://businessof.tech/plus 🎧 Subscribe to the Business of TechWant the show on your favorite podcast app or prefer the written versions of each story?📲 https://www.businessof.tech/subscribe 📰 Story Links & SourcesLooking for the links from today’s stories?Every episode script — with full source links — is posted at:🌐 https://www.businessof.tech 🎙 Want to Be a Guest?Pitch your story or appear on Business of Tech: Daily 10-Minute IT Services Insights:💬 https://www.podmatch.com/hostdetailpreview/businessoftech 🔗 Follow Business of Tech LinkedIn: https://www.linkedin.com/company/28908079YouTube: https://youtube.com/mspradioBluesky: https://bsky.app/profile/businessof.techInstagram: https://www.instagram.com/mspradioTikTok: https://www.tiktok.com/@businessoftechFacebook: https://www.facebook.com/mspradionews Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.