Scaling Laws

It’s been roughly a year since the Facebook Oversight Board opened its doors for business—and while you may mostly remember the Board from its decision on Donald Trump’s suspension from Facebook, but there’s been a lot going on since then. So we thought it was a good time to check in on how this experiment in platform governance is faring. In October, the Board released its first transparency report, and Facebook—now Meta—has published its own update on how it’s been responding to the Board’s decisions and recommendations. Meanwhile, Lawfare is keeping track of developments on our Facebook Oversight Board Blog, run by the inimitable Tia Sewell.On this episode of Arbiters of Truth, our series on the online information ecosystem, Evelyn Douek and Quinta Jurecic talked about what the data shows about what cases the Board is taking, how the Board’s role seems to be evolving, and, of course, whether we’re going to have to start calling this the Meta Oversight Board, thanks to Facebook’s name change. Hosted on Acast. See acast.com/privacy for more information.

Content moderation in video games turns out to be just as much of a bummer as content moderation everywhere else, perhaps even more so. This week on Arbiters of Truth, our series on the online information ecosystem, Evelyn Douek and Quinta Jurecic spoke with Daniel Kelley, the director of strategy and operations for the Anti-Defamation League’s Center for Technology and Society. He studies how companies deal with the many moderation issues that pop up in gaming, from harassment to digital recreations of violent hate crimes and white nationalist propaganda. And his team at the Anti-Defamation League has a new report out on how players experience abuse—but also joy and connection—while gaming. Quinta and Evelyn asked Daniel to make the case for why everyone, gamers and non-gamers alike, should care about games, why harassment in gaming seems particularly bad compared to non-gaming platforms, and where the gaming industry stands when it comes to investing in content moderation. Hosted on Acast. See acast.com/privacy for more information.

There’s been a lot of news recently about Facebook, and a lot of that news has focused on the frustration of employees assigned to the platform’s civic integrity team or other corners of the company focused on ensuring user trust and safety. If you read reporting on the documents leaked by Facebook whistleblower Frances Haugen, you’ll see again and again how these Facebook employees raised concerns about the platform and proposed solutions only to be shot down by executives.That’s why it’s an interesting time to talk to two former Facebook employees who both worked on the platform’s civic integrity team. This week on Arbiters of Truth, our series on the online information ecosystem, Evelyn Douek and Quinta Jurecic spoke with Sahar Massachi and Jeff Allen, who recently unveiled a new project, the Integrity Institute, aimed at building better social media. The goal is to bring the expertise of current and former tech employees to inform the ongoing discussion around if and how to regulate big social media platforms. They dug into the details of what they feel the Institute can add to the conversation, the nitty-gritty of some of the proposals around transparency and algorithms that the Institute has already set out, and what the mood is among people who work in platform integrity right now.  Hosted on Acast. See acast.com/privacy for more information.

This week on Arbiters of Truth, our series on the online information ecosystem, we’re talking about a subject that doesn’t come up much on the Lawfare Podcast: the Securities and Exchange Commission. Facebook whistleblower Frances Haugen has made waves with her congressional testimony and the many damaging news stories being reported about Facebook based on the documents she released. But before these documents became the Facebook Papers, Haugen also handed them to the SEC as part of a whistleblower complaint against the company. So, we thought we should dig into what that actually means. What is the likelihood that Haugen’s SEC filings turn into an investigation into the company? Should Facebook be worried? Evelyn Douek and Quinta Jurecic discussed these questions with Jacob Frenkel, who spent years at the SEC and is now the chair of government investigations and securities enforcement at the law firm Dickinson Wright. He explained how to understand the SEC’s role in cases like these, why whistleblowers like Haugen file complaints with the SEC, and why he thinks it’s unlikely that the agency will investigate Facebook based on Haugen’s disclosures. Hosted on Acast. See acast.com/privacy for more information.

On this week’s episode of Arbiters of Truth, our series on the online information ecosystem, Evelyn Douek and Quinta Jurecic spoke with Nick Pickles, Twitter's senior director for global public policy strategy, development and partnerships. They discussed a new paper just released by Twitter, “Protecting the Open Internet: Regulatory Principles for Policy Makers”—which sketches out, in broad strokes, the company’s vision for what global technology policy should look like. The paper discusses a range of issues, from transparency to everyone’s favorite new topic, algorithms. As a platform that’s often mentioned in the same breath as Google and Facebook, but is far smaller—with hundreds of millions of users rather than billions—Twitter stands at an interesting place in the social media landscape. How does Twitter define the “open internet,” exactly? How much guidance is the company actually giving to policymakers? And, what does the director of global public policy strategy do all day? Hosted on Acast. See acast.com/privacy for more information.

Facebook whistleblower Frances Haugen’s recent testimony before Congress has set in motion a renewed cycle of outrage over the company’s practices—and a renewed round of discussion around what, if anything, Congress should do to rein Facebook in. But how workable are these proposals, really?This week on Arbiters of Truth, our series on the online information ecosystem, Evelyn Douek and Quinta Jurecic spoke with Jeff Kosseff, an associate professor of cybersecurity law at the United States Naval Academy, and the guy that has literally written not just the book on this, but two of them. He is the author of “The Twenty-Six Words That Created the Internet,” a book about Section 230, and he has another book coming out next year about First Amendment protections for anonymous speech, titled “The United States of Anonymous.” So Jeff is very well positioned to evaluate recent suggestions that Facebook should, for example, limit the ability of young people to create what users call Finstas, a second, secret Instagram account for a close circle of friends—or Haugen’s suggestion that the government should regulate how Facebook amplifies certain content through its algorithms. Jeff discussed the importance of online anonymity, the danger of skipping past the First Amendment when proposing tech reforms, and why he thinks that Section 230 reform has become unavoidable … even if that reform might not make any legal or policy sense. Hosted on Acast. See acast.com/privacy for more information.

In the last few weeks, the Russian government has been turning up the heat on tech platforms in an escalation of its long-standing efforts to bring the internet under its control. First, Russia forced Apple and Google to remove an app from their app stores that would have helped voters select non-Kremlin-backed candidates in the country’s recent parliamentary elections. Then, the government threatened to block YouTube within Russia if the platform refused to reinstate two German-language channels run by the state-backed outlet RT. And after we recorded this podcast, the Russian government announced that it would fine Facebook for not being quick enough in removing content that Russia identified as illegal.What’s driving this latest offensive, and what does it mean for the future of the Russian internet? This week on Arbiters of Truth, our series on the online information ecosystem, Evelyn Douek and Quinta Jurecic spoke with Alina Polyakova, the president and CEO of the Center for European Policy Analysis, and Anastasiia Zlobina, the coordinator for Europe and Central Asia at Human Rights Watch. They explained what this crackdown means for social media platforms whose Russian employees might soon be at risk, the legal structures behind the Russian government’s actions and what’s motivating the Kremlin to extend its control over the internet. Hosted on Acast. See acast.com/privacy for more information.

Just two days ago, on September 28, CNN announced that it was turning off access to its Facebook pages in Australia. Why would the network cut off Facebook users Down Under?It’s not a protest of Facebook or… Australians. CNN’s move was prompted by a recent ruling by the High Court of Australia in Fairfax Media and Voller, which held that media companies can be held liable for defamatory statements made by third parties in the comments on their public pages, even if they didn’t know about them. This is a pretty extraordinary expansion of potential liability for organizations that run public pages with a lot of engagement.On this week’s episode of Arbiters of Truth, our series on the online information ecosystem, Evelyn Douek and Quinta Jurecic spoke with David Rolph, a professor at the University Hosted on Acast. See acast.com/privacy for more information.

Today, we’re bringing you another episode of Arbiters of Truth, our series on the online information ecosystem. We’ll be talking about “The Facebook Files”—a series of stories by the Wall Street Journal about Facebook’s failures to mitigate harms on its platform. There’s a lot of critical reporting about Facebook out there, but what makes the Journal’s series different is that it’s based on documents from within the company itself—memos from Facebook researchers, identifying problems based on hard data, proposing solutions that Facebook leadership then fails or refuses to implement and contradicts in public statements. One memo literally says, “We are not actually doing what we say we do publicly.”To discuss the Journal’s reporting, Evelyn Douek and Quinta Jurecic spoke with Jeff Horwitz, a technology reporter at the paper who obtained the leaked documents and led the team reporting the Facebook Files. What was it like working on the series? What's his response to Facebook's pushback? And why is there so much discontent within the company? Hosted on Acast. See acast.com/privacy for more information.

Today, we’re bringing you another episode of Arbiters of Truth, our series on the online information ecosystem.In a 2018 Senate hearing, Facebook CEO Mark Zuckerberg responded to a question about how his company makes money with a line that quickly became famous: “Senator, we sell ads.” And indeed, when you open up your Facebook page—or most other pages on the internet—you’ll find advertisements of all sorts following you around. Sometimes they’re things you might really be interested in buying, even if you’ve never heard of them before—tailored to your interests with spooky accuracy. Other times, they’re redundant or just … weird. Like the aid for a pair of strange plaid pajamas with a onesie-style flap on the bottom that briefly took over the internet in December 2020.Shoshana Wodinsky, a staff reporter at Gizmodo, wrote a great piece explaining how exactly those onesie pajamas made their way to so many people’s screens. She’s one of very few reporters covering the business of online advertisements outside industry publications—so Evelyn Douek and Quinta Jurecic spoke to her this week about what it’s like reporting on ads. How exactly does ad technology work? Why is it that the ad ecosystem gets so little public attention, even as it undergirds the internet as we know it? And what’s the connection between online ads and content moderation? Hosted on Acast. See acast.com/privacy for more information.