
Short Term Rental Management
Welcome to Short Term Rental Management. The show about managing your short term rental from anywhere in the world. Tips in tricks to become a better host. With your host, Luke Carl, a real estate professional that began his career buying short term rentals in vacation markets in order to use the cash flow to purchase long-term rentals. Luke is the proud owner of the longest running “Airbnb” in the Smoky Mountains, and has hosted over 4000 stays in his career. He owns hundreds of units with no partners -including multi-family, single-family long terms, and of course, short term rentals.
Latest episodes

May 21, 2024 • 39min
How To Handle A Party At Your Airbnb
This week Luke is joined by his good friend and seasoned property manager, Chuck Kramer, to share some real-world experiences and tips on managing parties at your Airbnb. Chuck shares a story about an incident at his beach property where a seemingly normal booking turned into a party with about 70 kids. Despite taking precautions like collecting IDs and being extra vigilant during spring break, the party still happened. Chuck explains what methods he used to monitor the situation and reveals what it took to clear the party out. They discuss the aftermath of the party and emphasize the importance of clear communication with your guests.
How to connect with Luke:
The Short Term Shop - https://theshorttermshop.com/
Follow us on Instagram
Follow us on TikTok
Join the Short Term Shop Facebook group!
Check out the Short Term Shop on Youtube
For more information on how to get into short term rentals, read Avery Carl's Book, Short-Term Rental, Long-Term Wealth: Your Guide to Analyzing, Buying, and Managing Vacation Properties
- https://amzn.to/3Adg6PA

May 14, 2024 • 24min
Mega Markets
In this episode, the discussion focuses on different types of markets in the vacation rental industry. Luke introduces the concept of a "megamarket" and humorously suggests calling it a "supermarket." The episode highlights the significance of niche markets and explored various market types, including metro markets, national vacation markets, regional vacation markets, and used the Smokey Mountains as a prime example of a megamarket.
How to connect with Luke:
The Short Term Shop - https://theshorttermshop.com/
Follow us on Instagram
Follow us on TikTok
Join the Short Term Shop Facebook group!
Check out the Short Term Shop on Youtube
For more information on how to get into short term rentals, read Avery Carl's Book, Short-Term Rental, Long-Term Wealth: Your Guide to Analyzing, Buying, and Managing Vacation Properties
- https://amzn.to/3Adg6PA

May 7, 2024 • 1h 7min
Summer Stunner
This week Luke is bringing you the Summer Stunner with an all-star cast of characters, Avery, Tim, Chuck and Paige! They cover a range of topics essential for preparing for the bustling summer season and ensuring that are ready to provide exceptional experiences for each guest. This includes insights on current market trends, seasonal pricing strategies, updating properties and listings for the summer and more!
How to connect with Luke and Avery:
The Short Term Shop - https://theshorttermshop.com/
Follow us on Instagram
Follow us on TikTok
Join the Short Term Shop Facebook group!
Check out the Short Term Shop on Youtube
For more information on how to get into short term rentals, read Avery Carl's Book, Short-Term Rental, Long-Term Wealth: Your Guide to Analyzing, Buying, and Managing Vacation Properties
- https://amzn.to/3Adg6PA
How to connect with Luke and Avery:
The Short Term Shop - https://theshorttermshop.com/
Follow us on Instagram
Follow us on TikTok
Join the Short Term Shop Facebook group!
Check out the Short Term Shop on Youtube
For more information on how to get into short term rentals, read Avery Carl's Book, Short-Term Rental, Long-Term Wealth: Your Guide to Analyzing, Buying, and Managing Vacation Properties
- https://amzn.to/3Adg6PA

Apr 30, 2024 • 22min
How To Remove A Bad Airbnb Review
This week Luke is talking about bad reviews and how to get them removed! He emphasizes the importance of understanding the platform's policies as well as calling the platforms regularly to give you the best chance at success. Luke also highlights some of the different approaches to getting a review removed, but reminds everyone that a bad review is not the end of the world.
How to connect with Luke:
The Short Term Shop - https://theshorttermshop.com/
Follow us on Instagram
Follow us on TikTok
Join the Short Term Shop Facebook group!
Check out the Short Term Shop on Youtube
For more information on how to get into short term rentals, read Avery Carl's Book, Short-Term Rental, Long-Term Wealth: Your Guide to Analyzing, Buying, and Managing Vacation Properties
- https://amzn.to/3Adg6PA

Apr 23, 2024 • 33min
Managing 80+ Units In A Small Seasonal Beach Town
In this episode, Luke is joined by Allison Bayley, a property manager from Scarborough, Maine. Allison, at just 21 years old, co-founded a property management company with her mother in 2018. Allison shared insights into the unique market of Scarborough, a beach town that thrives for two months in the summer but becomes a "ghost town" during the off-season. They also discussed the strategies her company uses to maximize revenue during the short season, including dynamic pricing and providing a full-service experience to guests.
How to connect with Luke:
The Short Term Shop - https://theshorttermshop.com/
Follow us on Instagram
Follow us on TikTok
Join the Short Term Shop Facebook group!
Check out the Short Term Shop on Youtube
For more information on how to get into short term rentals, read Avery Carl's Book, Short-Term Rental, Long-Term Wealth: Your Guide to Analyzing, Buying, and Managing Vacation Properties
- https://amzn.to/3Adg6PA

Apr 16, 2024 • 46min
OwnerRez Updates
On this week's episode, Luke is joined by Paul Waldschmidt, the CEO and founder of OwnerRez. They delved into the origins of OwnerRez, the challenges they faced in the early days, and how they've evolved to become a foundational tool for property managers and owners. They discussed the importance of rental agreements and how OwnerRez facilitates this process seamlessly within their system. Paul also highlighted their insurance partnerships as well as a new jumpstart program, which offers free calls to help new users get up to speed with the software, emphasizing their commitment to customer support and ease of use.
How to connect with Luke:
The Short Term Shop - https://theshorttermshop.com/
Follow us on Instagram
Follow us on TikTok
Join the Short Term Shop Facebook group!
Check out the Short Term Shop on Youtube
For more information on how to get into short term rentals, read Avery Carl's Book, Short-Term Rental, Long-Term Wealth: Your Guide to Analyzing, Buying, and Managing Vacation Properties
- https://amzn.to/3Adg6PA

Apr 9, 2024 • 15min
Call the Platforms!
This week Luke is giving some helpful tips on how to become a better host! He stresses the importance of reaching out to these platforms to gain a thorough understanding of their policies and procedures. By making frequent calls, individuals can acquire valuable insights into platform operations, leading to increased bookings and improved guest communication. Luke also points out that engaging with platforms through phone calls can demonstrate a host's commitment and interest, potentially resulting in enhanced visibility.
How to connect with Luke:
The Short Term Shop - https://theshorttermshop.com/
Follow us on Instagram
Follow us on TikTok
Join the Short Term Shop Facebook group!
Check out the Short Term Shop on Youtube
For more information on how to get into short term rentals, read Avery Carl's Book, Short-Term Rental, Long-Term Wealth: Your Guide to Analyzing, Buying, and Managing Vacation Properties
- https://amzn.to/3Adg6PA

Apr 2, 2024 • 28min
Handypeople For Noobs
On this week's episode Luke is diving into the common misconception that all you need to run a successful rental is to list it on Airbnb and have a handyman on call. He emphasizes the importance of building a network of reliable individuals who can handle various tasks. He also touches on the future of handymen specialization, why you need to understand your property and more.
How to connect with Luke:
The Short Term Shop - https://theshorttermshop.com/
Follow us on Instagram
Follow us on TikTok
Join the Short Term Shop Facebook group!
Check out the Short Term Shop on Youtube
For more information on how to get into short term rentals, read Avery Carl's Book, Short-Term Rental, Long-Term Wealth: Your Guide to Analyzing, Buying, and Managing Vacation Properties
- https://amzn.to/3Adg6PA

Mar 26, 2024 • 10min
Is The Review More Important Than Money?
On this week's episode Luke dives into the topic of rental property reviews and emphasizes that while reviews are important, they are not everything. He advises new property owners to work hard, offer great service, and focus on providing an amazing product rather than fixating on reviews.
How to connect with Luke:
The Short Term Shop - https://theshorttermshop.com/
Follow us on Instagram
Follow us on TikTok
Join the Short Term Shop Facebook group!
Check out the Short Term Shop on Youtube
For more information on how to get into short term rentals, read Avery Carl's Book, Short-Term Rental, Long-Term Wealth: Your Guide to Analyzing, Buying, and Managing Vacation Properties
- https://amzn.to/3Adg6PA

Mar 19, 2024 • 39min
Transitioning to Self Managed
This week Luke is joined by Jim Stutzman! Jim is a STRM listener and fellow cornhusker who recently transitioned from having a property manager to self managing his short term rentals. Jim shares his background in being a cattle farmer and how he eventually ended up opening a brewery and owning a few vaction homes. They discuss the process of getting his listings set up on PMS, if he's happier as a self manager and more.
How to connect with Luke:
The Short Term Shop - https://theshorttermshop.com/
Follow us on Instagram
Follow us on TikTok
Join the Short Term Shop Facebook group!
Check out the Short Term Shop on Youtube
For more information on how to get into short term rentals, read Avery Carl's Book, Short-Term Rental, Long-Term Wealth: Your Guide to Analyzing, Buying, and Managing Vacation Properties
- https://amzn.to/3Adg6PA