Makers Mindset

After decades of building icons like Tom Ford Beauty, Prada Beauty, and Victoria Beckham Beauty, Sarah Creal stepped into her own spotlight, launching a luxury brand designed for women 40+, a group long overlooked in the beauty industry.In this candid conversation, Sarah shares the dream that sparked her company, the white space she saw in a saturated market, and the intentional choices that caught Sephora’s attention. She talks openly about investor pushback (“older women don’t want to look at older women”), why she doubled down on herself, and the power of putting her own name on the brand.From packaging that tells a story to building a startup culture rooted in speed and psychological safety, Sarah breaks down the principles guiding her founder journey. She also reflects on lessons from working with icons like Bobbi Brown, and the behind-the-scenes realities of building a differentiated beauty brand in today’s competitive landscape.Timestamps: [00:00] Introduction [05:44] The dream that sparked a brand for women 40+ [09:06] How Sephora came calling through long-term relationships [10:53] Using packaging as a storytelling tool in beauty [13:02] Why differentiation is critical in a saturated market [15:05] Lessons from working with iconic beauty founders [17:55] Hiring for startups and ensuring alignment with reality [20:00] Building speed and agility while preventing burnout [23:02] Navigating investor pushback and doubling down on herself [29:20] Daily habits for balance as a founder [31:28] Key advice for aspiring entrepreneursResources Mentioned:Shoe Dog by Phil Knight | Book or AudiobookLearn more about Sarah Creal Beauty on her website, and follow her on LinkedIn and Instagram.Follow Nancy Twine:Instagram: @nancytwinewww.nancytwine.comFollow Makers Mindset:Instagram: @makersmindsetspaceTikTok: @themakersmindsetwww.makersmindset.com

After decades in beauty and brand-building, celebrity colorist Kadi Lee and entrepreneur Myka Harris have created something refreshingly intentional: Highbrow Hippie, a Venice-based salon and lifestyle brand where artistry, wellness, and conscious living intersect.In this warm and unfiltered conversation, Kadi and Myka reflect on the long road from blog to brick-and-mortar, the failed investor partnership that taught them everything, and the intuition-meets-data mindset that guides their business decisions. They share how they built a community long before products, and how that trust became the foundation for a loyal global following.From the quiet luxury of their five-chair atelier to the holistic rituals behind their hair health line, the duo opens up about creating culture, hiring slow and firing fast, and funding a beauty brand on their own terms. They speak candidly about the realities of entrepreneurship as Black women, the exhaustion of the grind, and the unglamorous but necessary balance between creativity and financial fluency.With humor, honesty, and hard-won wisdom, Kadi and Myka remind us that building something enduring isn’t about chasing perfection; it’s about alignment, resilience, and the courage to keep going when no one else sees the vision yet.You’ll Learn:[00:00] Introduction[02:37] How a Venice salon became a sanctuary where beauty and wellness truly intersect[06:44] The holistic insight that turned hair health into a wellness story, not a vanity one[09:52] Why pairing intuition with data changed everything in their product development process[12:26] The reason community came before product and how that built lifelong brand trust[15:03] What it takes to lead with values and speak truthfully, even when it polarizes people[18:32] How two longtime friends turned complementary strengths into a thriving partnership[20:10] The hidden cost of the grind and what “balance” really looks like for women founders[23:14] Why creatives must master business to sustain their artistry long-term[32:18] How losing the wrong investor opened the door to raising money on their own terms[36:52] The single mindset shift that helps them push through every obstacleUse code MAKERS15 for a discount at www.highbrowhippie.comResources Mentioned:Dream Ventures Accelerator | WebsiteHighbrow Hippie | WebsiteFollow Highbrow Hippie on Instagram.Follow Myka on Instagram and LinkedIn.Follow Kadi on LinkedIn.Follow Nancy Twine:Instagram: @nancytwinewww.nancytwine.comFollow Makers Mindset:Instagram: @makersmindsetspaceTikTok: @themakersmindsetwww.makersmindset.com

After leading high-impact teams at Uber, Oscar Health, and even the U.S. Department of Treasury, Meghan Joyce stepped out on her own to tackle one of modern life’s biggest bottlenecks: the endless “life admin” tasks stealing our time. As co-founder and CEO of Duckbill, she’s building a human-first AI assistant that blends machine intelligence with real-world persistence to help people take back control of their days.In this conversation, Meghan shares the kitchen-table moment that sparked Duckbill, what she learned navigating hyper-growth cultures at Uber and Oscar, and why “human-in-the-loop” help is the future of productivity. She opens up about the mindset shift that made her leap from operator to founder, and how motherhood reshaped her leadership and boundaries.From early experiments that de-risked her idea to the values that now guide her team (“high standards, high support”), Meghan breaks down how she built a startup culture that balances speed with empathy. She also offers grounded advice on raising values-aligned capital, using AI without guilt, and redefining success for founders who want both ambition and presence.Timestamps: [00:00] Introduction [02:37] The kitchen moment that sparked Duckbill [05:46] Lessons learned from Uber and Oscar Health [09:02] Why Duckbill blends AI efficiency with human touch [10:28] Knowing when it’s time to leap into entrepreneurship [14:43] Early hiring decisions and how her leadership evolved [19:04] Defining company values and keeping them alive [26:17] Finding values-aligned investors and staying mission-driven [32:41] Using AI without guilt and redefining help [43:26] How motherhood reshaped her leadership and boundaries [48:37] Running low-stakes experiments before taking the leap [52:03] Lightning-round personal insights and closing reflectionResources Mentioned:Duckbill | WebsitePersonal History by Katharine Graham | Book or AudiobookFollow Meghan Joyce:Instagram: @meghanvjoyceLinkedIn: @meghanvjoycewww.getduckbill.comFollow Nancy Twine:Instagram: @nancytwinewww.nancytwine.comFollow Makers Mindset:Instagram: @makersmindsetspaceTikTok: @themakersmindsetwww.makersmindset.com

After turning a simple idea into a cultural phenomenon, Nell Diamond has built Hill House Home into a $150M+ fashion and lifestyle brand beloved for its viral Nap Dress™ and fiercely loyal community.In this conversation, Nell shares how a slow-burning idea became her company, how she scaled from a direct-to-consumer bedding startup to a multi-category brand, and the intentional choices that shaped Hill House’s signature blend of comfort and elegance. She opens up about early fundraising rejections, building community without trying to “manufacture” it, and why she treats influencers like artists, not metrics.From the behind-the-scenes reality of launching a hit product to navigating wholesale, collaborations, and retail expansion, Nell reveals the creative and business principles that keep Hill House distinctly itself. She also gets candid about motherhood, leadership, and the art of blocking out the noise so you can build the brand only you can create.Timestamps: [00:00] Introduction [05:59] The idea that led to Hill House Home [09:43] Building community and treating influencers like artists [12:41] Lessons learned from early fundraising challenges [16:33] How collaborations stay authentic to the brand [19:58] Expanding into wholesale and physical retail [27:09] Balancing personal presence on social media with boundaries [30:04] Hiring for different stages of company growth [33:51] Navigating motherhood while running a company [37:02] Advice on blocking out noise and staying focused on your visionResources Mentioned:Soto Method Workout | WebsiteLearn more about Nell’s creation on the Hill House Home Website, and follow her on Instagram and LinkedIn.Follow Nancy Twine:Instagram: @nancytwinewww.nancytwine.comFollow Makers Mindset:Instagram: @makersmindsetspaceTikTok: @themakersmindsetwww.makersmindset.com

From finance to founder, Ava Lee has lived multiple chapters on her way to launching byAVA, a wellness and ingestible beauty brand rooted in Eastern herbal traditions and modern efficacy. A Korean-born creator known for her signature “jelloskin,” she built a global audience on Instagram and TikTok before stepping into entrepreneurship.In this candid conversation, Ava opens up about leaving investment banking and the challenging identity shift from creator to founder, sharing how those transitions reshaped both her mindset and her business. She reflects on the scrappy early days of hand-packing herbal elixirs with her family in the garage, and explains how she learned to balance low-margin brand builders with higher-margin profit drivers like gua sha.The story of her Resilience Skin Elixir selling out in just three hours highlights the power of transparency and authenticity. Beyond products, Ava shares why she believes storytelling beats algorithm hacks, her optimism for long-form platforms like newsletters and podcasts, and the Korean principle she holds close: “remember your 초심”—stay anchored to the reasons you started.Timestamps:[00:00] Introduction[07:17] Shifting from creator to founder and new leadership mindset[11:52] Launching first herbal elixirs and scrappy early days with family help[16:27] Balancing low margin brand builders with higher margin profit drivers[20:23] Resilience skin elixir launch and selling out in three hours[24:19] Building community trust through long term storytelling and heritage[28:36] Content strategies today balancing trends with depth and education[33:49] The future of content with substack newsletters and long form podcasts[37:19] Staying true to your mission[41:06] Rapid fire questions on travel, routines, and personal favoritesResources Mentioned:Resilient Skin Antioxidant Elixir byAVA | WebsiteStart your Jelloskin journey on the byAVA website, and be sure to follow her on Instagram and TikTok.Follow Nancy Twine:Instagram: @nancytwinewww.nancytwine.comFollow Makers Mindset:Instagram: @makersmindsetspaceTikTok: @themakersmindsetwww.makersmindset.com

Janki Lalani Gandhi spent nearly two decades in investment banking, advising founder-led brands like Supergoop, ILIA, Paige, and ALC before making a bold transition outside of corporate finance. Her career has earned her recognition as one of the Most Influential Women in Mid-Market M&A and a spot on WWD’s Top 40 Under 40 in fashion and beauty.In this episode, Janki shares what she has learned along the way, from navigating male-dominated rooms to making high-stakes decisions without a playbook. She’s built a leadership style that doesn’t rely on being the loudest voice in the room.Timestamps:[00:00] Introduction[09:04] Lessons from early years in investment banking[12:38] Frameworks for assessing new opportunities[15:42] Janki’s approach to high-stakes decisions with confidence[17:56] Leadership lessons and finding her own style[20:34] Staying grounded through family and personal values[23:44] Navigating motherhood, career, and the juggle[29:02] Advice for first-time founders entering competitive industries[31:46] The future of consumer brands, tech, and AILearn more about Janki by following her on LinkedIn.Follow Nancy Twine:Instagram: @nancytwinewww.nancytwine.comFollow Makers Mindset:Instagram: @makersmindsetspaceTikTok: @themakersmindsetwww.makersmindset.com

Season 4 of Makers Mindset is here, bringing sharper insights, transformative stories, and practical strategies for entrepreneurs, visionaries, and leaders. Hosted by Nancy Twine, this season continues to spotlight the bold journeys of founders, business leaders, and changemakers who are redefining what’s possible.Over the past three seasons, Makers Mindset has uncovered the pivotal moments, challenges, and mindset shifts that fuel extraordinary careers. This season raises the bar, diving even deeper into the habits, strategies, and behind-the-scenes experiences that drive long-term success and impact.The first episode of Season 4 premieres on September 4th.Follow Nancy Twine:Instagram: @nancytwinewww.nancytwine.comFollow Makers Mindset:Instagram: @makersmindsetspaceTikTok: @themakersmindsetwww.makersmindset.com

Nancy Twine has built one of the most respected clean haircare brands in the world—but in this candid AMA, she peels back the curtain on what it really took to get there.In this special solo finale of Makers Mindset Season 3, Nancy answers burning questions from her audience about entrepreneurship, life, love, mindset, and building a company from zero to a nine-figure exit. From bootstrapping Briogeo in a saturated industry to becoming the then-youngest Black woman to launch a product line at Sephora, her journey is as bold as it is intentional.She shares her no-budget PR strategies, the mindset shift that changed everything, and why hiring for values—not just resumes—can make or break your culture. Plus, she opens up about dating while building an empire, how she created a life of freedom, and the biggest decision that skyrocketed her brand’s growth.This is a rare behind-the-scenes look at the personal playbook of a founder who’s done it all—and is now paying it forward.Timestamps:[00:00] Introduction[00:37] Nancy’s background and Briogeo journey[01:00] How to market a first-of-its-kind product without a budget[01:29] DIY press strategy for early brands[01:54] Cold DM tips for reaching editors[02:15] Low-cost influencer seeding advice[02:35] What Nancy would do differently if starting today[02:56] Why personal branding matters from day one[03:16] What she would do the same if starting today[03:39] Why hiring a social media manager early matters[04:06] The early decision that had biggest brand impact[04:25] How Sephora shaped Briogeo’s growth[04:50] How to make your first sale without inventory[05:11] Pre-order and waitlist strategies[05:33] Using prototypes and content to drive pre-sales[05:50] Using Kickstarter as a model for pre-orders[06:05] Best ways to track performance when you don’t have a team[06:26] Basic metrics every founder should track[06:47] Profitability doesn’t need to happen immediately[07:05] Why tracking repeat orders matters[07:19] What is EMV and how to use it[07:37] The importance of reading your reviews[07:53] How Nancy designed her lifestyle over time[08:17] Building a team helped her find more balance[08:35] Why priorities shape your lifestyle[08:53] Hobbies and passions Nancy makes time for now[09:13] What she says no to in order to stay focused[09:27] Nancy’s dating journey as a successful woman[09:43] Advice for women balancing dating and ambition[10:00] Why priorities should drive your dating decisions[10:19] Making time to date like anything else[10:36] Friends with careers, families, and healthy relationships[10:54] What Nancy wishes she knew when building a brand[11:30] When to hire support in your business[11:52] Hire for values, not just skills[12:10] Why defining your company culture early matters[12:32] How the wrong hire can impact the whole team[12:50] One mindset shift that changed everything[13:06] How Nancy reframes hard things[13:42] Why doing the hard thing creates the results you wantFollow Nancy Twine:Instagram: @nancytwinewww.nancytwine.comFollow Makers Mindset:Instagram: @makersmindsetspaceTikTok: @themakersmindset

Susan Yara’s journey to redefining skincare didn’t start in a lab—it started in front of a camera. From reporting news in the Bronx to becoming a trusted beauty voice on YouTube, Susan built a community before she ever built a brand. With her platform Mixed Makeup, she offered something rare: expert-backed, educational content for women who were underserved by the beauty industry’s hype-driven approach.But Susan wasn’t just creating content. In 2019, she co-founded Naturium Skincare. Just four years later, she made headlines when she sold her company to e.l.f. Beauty for $355 million—and became one of the first content creators to successfully scale and exit a skincare brand.In this episode, Nancy and Susan go deep on the realities of building a digital-first beauty brand: funding operations before revenue, pivoting from an influencer to a founder mindset, and how it’s so important to build authentic relationships with your community and retail partners. Susan shares the failures that shaped her, the influencer marketing tactics that actually work, and how she’s balancing life as a founder, mom, and now solo parent.This is a story of vision, resilience, and reinvention. It’s proof that you don’t need to start with a perfect plan—you just need to start with purpose.Timestamps:[00:00] Introduction[03:12] Joining Forbes and building their first video network[04:55] Learning the power of early digital media[06:03] Getting into beauty and lifestyle content[07:24] Launching Mixed Makeup to serve older audiences[08:30] Early challenges funding high-quality content[09:45] Lessons from Susan’s failed first business[11:15] Trying to bootstrap her own skincare brand[12:20] How COVID shut down her original plan[14:42] Joining Naturium and shaping brand direction[15:55] Why Susan moved away from “clean” marketing[17:02] Creating formulas that simplify skincare routines[18:08] Transitioning from influencer to business operator[19:20] Why pricing strategy matters for repeat customers[20:22] The shift in influencer strategy that changed everything[21:30] How nano influencers built authentic community[22:40] Using whitelisting to amplify UGC as ads[23:50] What brands get wrong about influencer selection[25:02] The power of founder-creator relationships[26:05] Getting into Target and making it work[27:15] Building a bold pitch retailers can’t ignore[28:30] Launching Naturium body washes with intention[29:45] Hiring a CMO who can become your future CEO[30:58] The expanded role of modern CMOs[32:00] What to look for when hiring key leaders[33:12] Why Susan sold Naturium to e.l.f. Beauty[34:25] Balancing work and motherhood during scale[35:40] How moving to Miami created work-life structure[36:45] Advice for founders scaling fast or slow[38:00] The real reason behind building a brandResources Mentioned:Naturium | Websitee.l.f Beauty | WebsiteMixed Makeup | YouTube ChannelFollow Susan on Instagram and X, and check out her YouTube Channel.Follow Nancy Twine:Instagram: @nancytwinewww.nancytwine.comFollow Makers Mindset:Instagram: @makersmindsetspaceTikTok: @themakersmindset

Amy Liu’s journey to redefining clean beauty started in her own skin. As someone with eczema, she knew firsthand the struggle of finding beauty products that were both safe and effective. The industry was full of promises, but few products delivered results without irritation.  After years of working behind the scenes at Smashbox, Kate Somerville, and Josie Maran Cosmetics, Amy found herself at a crossroads. She had built brands for others, but what about a brand built for people like her? People who wanted beauty without compromise? At 40, she took the leap and launched Tower 28, the first and only beauty brand 100% compliant with the National Eczema Association’s ingredient guidelines.  In this episode, Nancy and Amy unpack the highs and lows of entrepreneurship—overcoming the fear of failure, scaling a business while staying true to her mission, and bringing her husband on board as CFO. Recognized as Ernst & Young’s Entrepreneur of the Year for Greater Los Angeles and one of Goldman Sachs’ most exceptional entrepreneurs, Amy has proven that success doesn’t have to come at the cost of integrity.  This is a conversation about resilience, leadership, and the power of collaboration over competition. Above all, it’s a story about turning a personal struggle into a movement that’s changing the face of beauty.Timestamps:[00:00] Introduction[04:26] Struggling with eczema and the need for safe beauty products[05:52] Discovering the flaws in clean beauty[07:38] Why it took her so long to start her own business[08:54] Getting her first investment and launching Tower 28[10:42] Why launching at 40 was the right decision[11:58] The myth of overnight success and why experience matters[13:21] The role of a CEO and why she chose to stay in the position[14:47] Challenges of balancing leadership with business growth[16:32] Bringing her husband in as CFO and working with a spouse[18:15] Breaking through the crowded beauty market[19:44] The philosophy behind Tower 28’s product development[21:18] Why sensitive skin testing sets Tower 28 apart[22:53] Expanding at Sephora and becoming a top-performing brand[24:36] When to raise money and how to choose the right investors[26:24] Private equity, beauty playbooks, and scaling successfully[28:10] The challenges of hiring and building the right team[30:28] Leadership lessons and learning from mistakes[32:42] Creating Clean Beauty Summer School and supporting founders[34:20] The importance of representation in the beauty industry[36:08] Why collaboration is more powerful than competition[38:35] Advice for struggling entrepreneurs in a competitive marketResources Mentioned:Tower 28 | WebsiteNational Eczema Association | WebsiteSephora Clean | WebsiteGoop Clean | WebsiteCredo Clean | WebsiteClean Beauty Summer School | WebsiteFollow Nancy Twine:Instagram: @nancytwinewww.nancytwine.comFollow Makers Mindset:Instagram: @makersmindsetspaceTikTok: @themakersmindset