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Doing Customer Experience Right‬ with Stacy Sherman

Doing CX Right®‬
The Doing CX Right Podcast is a resource for businesses striving to increase revenue, reduce costs, and achieve sustainable competitive differentiation. Companies often pursue these goals ineffectively. This podcast challenges conventional thinking through innovative customer experience (CX) strategies. Each episode offers expert advice, blending human-centric approaches with the latest technology to solve business challenges. The show emphasizes that everyone has a CX role, regardless of job title or function, and provides actionable tactics for a unified effort. Beyond business strategies, you’ll hear inspiring life lessons and personal triumphs, transforming organizations by capturing customer hearts and wallets. This approach results in a win-win-win: delighted customers, empowered employees, and a thriving business.

Top mentioned books

Here are the most frequently recommended books on the Doing Customer Experience Right‬ with Stacy Sherman podcast:
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#1 Mentioned in 1 episodes

Effortless

Make It Easier to Do What Matters Most
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Greg McKeown
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