The Business of Learning

More and more, we hear that soft skills are the key to success even, or maybe especially, in an increasingly automated world. But what do we mean when we say soft skills, and why are they the key to success? How do you know if your organization has a workforce with strong soft skills, and how can you develop them in your employees? In this episode of The Business of Learning, Shelley Osborne, head of learning and development at Udemy, and G. Riley Mills, co-founder and chief operating officer of Pinnacle Performance Company and author of “The Bullseye Principle,” share their insights.

In this episode of The Business of Learning, Melissa White, director of business operations at The Kool Source, and Nina Redding, senior learning resource consultant at Alberta Motor Association, share their insights on

One of the most well-known and popular models in L&D is 70-20-10. Recent research by Training Industry updated the model to the 55-25-20 model and reinforced the importance of social interactions and collaborations as a part of an employee’s learning experience. How can you balance the benefits of social learning with the need to have content appropriately vetted and curated? To answer this question, we spoke with Lauren Harris, CPTM, of the University of Colorado Boulder and Juliana Stancampiano of Oxygen Learning.

Training Industry research has found that one of the biggest challenges facing learning leaders is measuring the effectiveness of their training. On this episode of The Business of Learning, Kevin M. Yates discusses this challenge and shares tips.

Safety training experts Bridgette Wilder (City of Memphis) and Fred Stawitz share their tips on making safety training engaging, the role of training in risk management and mitigation, and emerging technologies such as VR/AR and artificial intelligence.

Dr. Kristal Walker, CPTM, director of organizational development at Guitar Center, and Alycia Angle, senior talent management consultant at Ochsner Health System, share their career journeys so far, with takeaways for training professionals.

Many companies bring in external coaching consultants, but internal coaching programs are a great way to introduce coaching to an organization’s culture and to support the practice within a company. Matt Becker, coaching and mentoring manager at CareSource, shares more.

Dr. Sam Shriver, executive vice president of The Center for Leadership Studies, and Doug Harward, founder and CEO of Training Industry, discuss a new model for sustaining the impact of leadership training: the Four Moments of Truth.

Doug Harward, founder and CEO of Training Industry, discusses how to approach decisions about when to outsource and how to manage and develop requests for proposals (RFPs) for training products and services.

In the opener to season 2 of “The Business of Learning,” we talk to Scott Farley, group director of talent management at Komatsu, and Dave Fogleman, chief learning officer at SkillPath, about the process of managing change and merging training functions after an acquisition.