The Team Coaching Zone Podcast: Coaching | Teams | Leadership

Carissa Bub: Leadership Coach, Team Coach, C-Suite Advisor
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Jul 19, 2016 • 1h 12min

055: John Leary-Joyce: Insights & Reflections on Systemic Team Coaching

Join Dr. Krister Lowe and today’s featured guest and thought leader in the area of team coaching—John Leary-Joyce—for this week's episode of The Team Coaching Zone Podcast. John is the President and Founder of the Academy of Executive Coaching (AoEC)—a global organization that provides a route for professionals to gain coaching mastery. He has rapidly established the AoEC as a brand of excellence accredited by the International Coaching Federation, the European Mentoring and Coaching Council and Middlesex University. He is the author of Fertile Void: Gestalt Coaching at Work, is a founder and thought leader of Systemic Team Coaching, and certifies and supervises team coaches around the world. Themes explored in the podcast include: John’s journey as a Gestalt psychotherapist into executive and team coaching; the establishment of the AoEC; individual signature presence; incorporating the organizational and systemic context into coaching; John’s collaboration with Peter Hawkins; similarities and differences between team development, team facilitation and team coaching; the ongoing process of team coaching over time; the Five Disciplines of Team Coaching – Commissioning, Clarifying, Co-Creating, Connecting, Core Learning; inside out and outside in as well as the task and relationship components in team coaching; collective leadership; individual and collective performance appraisal within teams; the learning team; differentiating elements of Systemic Team Coaching; supervision of team coaches; shadow team coaches; being able to challenge as well as hold as a team coach; helping teams maintain momentum in team coaching; the future of team coaching and more. In the episode John shares a number of success as well as failure stories from his executive and team coaching practice. He also shares information about AoEC’s team coach training programs; the Team Connect 360 diagnostic tool; his book Fertile Void: Gestalt Coaching at Work; as well as other resources available at www.aoec.com. Systemic Team Coaching is one of the leading approaches to team coaching that all team coaches should explore. This episode provides a great introduction from one the thought leaders and founders in the area. This is an episode that you will surely not want to miss!
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Jun 13, 2016 • 1h

054: Bill Torbert, PhD: Transforming the Action Logics of Leaders, Teams and Organizations through Action Inquiry

Join Dr. Krister Lowe and today’s featured guest and leading organizational scholar and practitioner Dr. Bill Torbert—a Principal at Action Inquiry Associates—for this week’s episode of The Team Coaching Zone Podcast! Bill Torbert received a BA in Politics and Economics and a PhD in Organizational Behavior from Yale University. He served as the Founder and Director of the War on Poverty Yale Upward Bound program and the Theatre of Inquiry. He taught leadership at Southern Methodist University, at the Harvard Graduate School of Education, and from 1978-2008 at the Carroll School of Management at Boston College where he served as the graduate school Dean. He later served as the Director of the Organizational Transformation Doctoral Program. In addition to consulting to dozens of companies, not-for-profits and government agencies, Bill has served on a number of boards including notably at Harvard Pilgrim Healthcare and Trillium Asset Management. As of 2014 he serves as Principal of Action Inquiry Associates and is a Founding Member of the Action Inquiry Fellowship. Bill has published a range of books, papers, psychometric assessments and has created a number of training programs and fellowships in Action Inquiry as well. On this episode of the podcast Dr. Torbert shares his journey first growing up abroad as the son of a father who worked in the Foreign Service and where he had to learn a number of languages. These early experiences set the stage for his future work around “developmental action-logics.” Bill shares some of his experiences as a student of Chris Argyris at Yale and his work trying to create a collaborative program between blacks and whites in the Yale Upward Bound program. He discusses how the work in this program led to his interest in understanding the developmental stages of leaders and organizations. Themes covered in the podcast include: developmental stages among leaders; the Global Leadership Profile; Action Inquiry; single, double & triple loop learning; 7 Developmental Action Logics – Opportunist, Diplomat, Expert, Achiever, Redefining, Transforming, Alchemical; unilateral and mutual power; humanity’s evolution across three stages of action-logics: dependence, independence & inter-independence; action-logics at the team and organization levels; stories applying Action Inquiry with teams; redistributing leadership roles in the team; the moderating role of the CEO’s action logic; the action-logics of coaches; the role of conflict in Action Inquiry; time frames for change and more. Bill shares an interesting tip involving coaching with your eyes closed. Specific resources mentioned in the episode include: Action Inquiry: The Secret of Timely and Transforming Leadership; www.actioninquiryleadership.com; 3 day Action Inquiry Workshops including the Global Leadership Profile; the 3 day Alchemists' Workparty; the Action Inquiry Fellowship; and the 2005 Harvard Business Review article The Seven Transformations of Leadership. This episode provides team coaches with yet another priceless opportunity to learn from a legend in the field. This is an episode you will surely not want to miss!
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Jun 7, 2016 • 1h 4min

053: Bob Costello: Coaching Agile Teams: From Being a Group to Becoming an Agile Team

Join Dr. Krister Lowe and today’s featured guest and leading organizational coach Bob Costello—a Senior Agile Coach with the Eliassen Group—for this week’s episode of The Team Coaching Zone Podcast! Bob offers over 20 years experience in the software industry and has held leadership positions in both software startups and large organizations. He has a background in software development, product management, and engineering. For the last 8 years Bob has been helping organizations, both at the team and leadership levels, to make the transition to agile. Bob excels at helping organizations achieve both their business and organizational goals of an agile change program, with leadership coaching, team coaching and change management. He has a rich background of experience with IBM Design Studio, BlueCollar Objects, Akkolade Consulting, Valtech, ACS, CGI-AMS, BEA Systems, Deloitte, Next Software and more. In this episode Bob shares his journey over the last 20 years rising up through the ranks in the software development industry to becoming an agile leadership and team coach. Themes covered in the podcast include: working at NEXT Software with Steve Jobs; The Agile Manifesto; the changing operating context that catalyzed the agile movement; agile principles and practices; coaching agile mindsets vs. process; “being” vs. “doing” agile; using situational leadership for coaching agile leaders and teams; shared leadership in agile teams; the 4 SCRUM ceremonies; managing your role as an agile team coach; team maturity and development; agile teams as learning teams and more. Bob also shares some great stories coaching agile teams as well as recommendations on books and team coach training programs that focus on agile. All team coaches including both generalist practitioners as well as specialists in coaching agile teams will find Bob’s insights and lessons learned well worth the listen. This is an episode that you will surely not want to miss!
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May 31, 2016 • 1h 12min

052: Professor David Clutterbuck: Coaching the Team at Work

Join Dr. Krister Lowe and today’s guest and early pioneer in the team coaching field—Professor David Clutterbuck—for this week’s episode of The Team Coaching Zone Podcast! Professor David Clutterbuck is Practice Lead at David Clutterbuck Partnership, Special Ambassador for the European Mentoring and Coaching Council, Founder of Coaching and Mentoring International, Visiting Professor at Sheffield Hallam, Oxford Brookes and York St. John Universities and an Adjunct Faculty at Ashridge Coaching MBA. He is also the author of 65 books and countless articles, white papers and blog posts. David is the author of the team coaching classic “Coaching the Team At Work”—an essential read for all team coaches. He is a thought leader in the coaching world and a leading trainer and supervisor of coaches and team coaches.  In this episode of the podcast, David shares his journey into team coaching. Themes explored on the show include: his book “Coaching The Team At Work;” working with teams across the full organizational hierarchy; multiple types of teams (leadership teams, cabin crew teams, stable teams, project teams, learning teams, evolutionary teams and more); knowledge management in teams; working with history in teams; coaching as a link between the inner context and the outer context; getting quick wins; the dangers of focusing too much on dysfunction; goals in team coaching; contracting and re-contracting in team coaching; three core focal areas in team coaching (performance, learning, relationships/behavior); focusing on opportunities vs. problems; performance vs. learning orientations; self-coaching in teams; individual vs. team level learning; coaching cultures in teams; learning plans in teams; peer coaching within teams; the importance of having skills in “being coached;” 9 signs when you shouldn’t coach a team; the current lack of team coach supervision; four developmental mindsets of coaches (model-based à process-based à philosophy/discipline-based à systemic/eclectic-based); powerful questions in team coaching; balancing bringing calm to teams while also generating constructive conflict; three practical tips for coaching teams – 1) how to manage extroverts vs. introverts in teams, 2) how to manage resistance to you as the team coach, 3) a creative way to address interpersonal conflict in teams; David’s 3-day “From One-to-One Coach to Team Coach” training program; David’s perspectives on the evolution of team coaching and more. This is yet another podcast with a towering figure in the team coaching arena that is chock full of “value bombs” and an episode that you will surely not want to miss!
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May 9, 2016 • 59min

051: Marita Fridjhon: Creating Intelligent Teams: Leading with Relationship Systems Intelligence

Join Dr. Krister Lowe and today's guest and pioneering figure in the field of team and systems coaching--Marita Fridjhon--for this episode of The Team Coaching Zone Podcast. Marita Fridjhon is CEO and Co-Founder of CRR Global, Inc.--an ICF accredited coach training school--and the Creator of the Organization & Relationship Systems Coaching (ORSC) Program. Her primary focus in coaching is on systemic change, leveraging diversity, creative communication, deep democracy in conflict management and the development of learning organizations. Marita was a guest on the TCZ podcast last year in episode #020. The show was titled: "The Dreaming Nature of Systems: How Team, Executive & Business Coaches Can Work with What's Emerging." Marita is now back a year later to share an overview of her recently published book: "Creating Intelligent Teams: Leading with Relationship Systems Intelligence" which she co-authored with Anne Rod. Themes explored in the episode include: Why we need intelligent teams; the 5 principles of intelligent teams; the distributed nature of leadership in teams and systems; competencies of intelligent teams; the 3 phase approach to help teams discover and work with their intelligence; culturally intelligent teams; and more. Marita also provides listeners with two free resources available on the CRR Global website: 1) a benchmarking tool for creating coaching cultures in organizations; and 2) a white paper on the 5 principles and Relationship Systems Intelligence (RSI). This episode provides listeners with a taste of the insights, tips and tools that await them in this "must-read" book on team coaching! Enjoy!
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May 1, 2016 • 1h 22min

050: Dr. Doug MacKie: Strength-based Approaches to Leadership & Team Coaching

Join Dr. Krister Lowe and today's guest and leading organizational coach Dr. Doug MacKie for this week's episode of The Team Coaching Zone Podcast. Dr. MacKie is a Director, a business psychologist and an executive coach at CSA Consulting in Brisbane Australia. He specializes in the strength-based assessment and development of executive and leadership capability within top 100 companies both in the UK, Asia and Australia. Doug completed the largest controlled trial to date on the effects of strength-based executive coaching on transformational leadership behavior. He recently published a book on Strength-Based Leadership Coaching in Organisations (2016). In this episode, Doug shares his early career as a practicing clinical psychologist and his experiences working on clinical teams. He then discusses his transition into organizational psychology and his mission to bring rigor to the research underlying the coaching field. Themes explored in the podcast include: strengths-based approach to leadership and team coaching; positive psychology; the importance of evidenced-based practice in coaching; strengths-based research controlled trial findings; the importance of aligning with team leaders; using the MLQ 360 with leaders and teams; how to bring a strengths-based approach into team coaching; how team coaching complements and adds to team facilitation and other forms of team intervention and more. Doug also shares some great stories from his practice coaching leaders and teams around the world including working with a team in Mongolia. This is an episode that is sure to both inspire as well as to educate team coaches. You will not want to miss the powerful insights, lessons learned and practical tips that Dr. MacKie provides!
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Apr 21, 2016 • 1h 17min

049: Yosh Beier & Yael Sivi: Why Are There So Few High Performing Teams? Collaboration, Conflict & Culture in Team Coaching

Join Dr. Krister Lowe and today's show guests and leading organizational coaches--Yosh Beier and Yael Sivi--for this week's episode of The Team Coaching Zone Podcast. Yosh Beier and Yael Sivi are Co-Founders at Collaborative Coaching--a leadership and team coaching firm based in New York City. Yosh Beier is an executive coach and organizational effectiveness consultant who coaches leaders and teams to improve alignment and strategic executions while moving past human issues that interfere with individual and organizational success. Yael Sivi is an organization development consultant and executive coach who supports leaders and organizations create collaborative and engaging work environments. She has expertise in emotional intelligence, team collaboration and leadership development for emerging leaders. She also regularly speaks publicly about integrating generational differences and team collaboration. In this episode of the podcast Yosh and Yael share their respective journeys into coaching and team coaching and also provide an overview of Collaborative Coaching--a firm they co-founded that focuses on helping organizations create collaborative advantage. Themes explored on the podcast include: why there are so few high performing teams; the role of collaboration, conflict and culture in teams and team coaching; the role of psychological safety, vulnerability and emotional intelligence of teams; force field analysis in needs assessment; structuring team coaching engagements; the role of the team leader in team coaching and more. They also share a number of insightful stories and lessons learned coaching teams from their practice. This is an episode that all team coaches will surely not want to miss!  For episode show notes go to: http://www.teamcoachingzone.com/yoshbeieryaelsivi
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Apr 15, 2016 • 1h 5min

048: Faith Fuller, PhD: Organization and Relationship Systems Coaching for Teams

Join Dr. Krister Lowe and today's guest and leading organizational coach--Dr. Faith Fuller--for this episode of The Team Coaching Zone Podcast. Faith Fuller, PhD is Co-Owner and President of CRR Global and The Organization and Relationship Systems Coaching (ORSC) program. CRR Global is an ICF accredited coach training school. She is an experienced Psychologist, Coach and Trainer with 15+ years experience working with organizations, couples and communities. Faith takes a systems approach to coaching. In this episode of the podcast Faith shares her journey as a psychologist into the field of coaching and into working with systems at the individual, pair and collective levels. Themes explored in the podcast include: coaching with a system's lens; 3 levels of system; the 3rd entity; bringing the system into the coaching; the role of conflict in creating organizational and culture change; an overview of the 5 course ORSC series; sustaining change through coaching systems over time; some insights about working with systems coaching across cultures and more. Faith also shares two great stories: one about a disrupter in a team called "The Beach Master" and another involving scaling systems coaching in a county government. This podcast is a wonderful opportunity for team and systems coaches to learn from one of the pioneers in the field and is an episode that you will surely not want to miss!
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Mar 27, 2016 • 1h 8min

047: Trexler Proffitt, PhD: The Team Diagnostic Survey: Coaching Teams for High Performance

Join Dr. Krister Lowe and today's interview guest Dr. Trexler Proffitt for this special episode of The Team Coaching Zone Podcast. Trexler Proffitt, Ph.D., is an Assistant Professor of Practice in Organization and Management at the Goizueta Business School at Emory University in Atlanta Georgia. He is also the CEO of Team Diagnostics, LLC.--the provider of The Team Diagnostic Survey (TDS), a scientifically validated and reliable instrument that assesses teams on 6 essential conditions that drive effectiveness. Dr. Proffitt holds a Ph.D. from Northwestern University, a M.S. from Northwestern University and a B.A from Yale University. He is a passionate and innovative teacher with a range of experiences in: strategic management, organization behavior, negotiation, social responsibility, and entrepreneurship. He is grounded in rigorous academic training while focused on fostering socially responsible leadership and entrepreneurial thinking. He also values being a team player and is comitted to teaching a variety of courses and meeting students where they are in their learning path. In this episode of the podcast, Dr. Proffitt provides an overview of the origins of The Team Diagnostic Survey at Harvard University with the late Dr. Richard Hackman as well as a team of researchers including among others Dr. Ruth Wageman. He shares insights into the academic as well as applied purposes of the instrument. Trexler walks listeners through two sets of factors that comprise the model and instrument. The first set--The Essentials--looks at 1) Real Team, 2) Compelling Direction, and 3) Right People. The second set--The Enablers--looks at 4) Sound Structure, 5) Supportive Context, and 6) Expert Coaching. Throughout the episode Trexler provides rich examples that provide context to the instrument and how it can be used to help teams increase their effectiveness and performance. The episode provides listeners with an excellent overview of the essential factors that drive team effectiveness and also with a tool that may be an essential addition to every team coaches toolkit!
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Mar 15, 2016 • 1h 18min

046: Barry Jentz: The Transformative Role of Discrepancies, Video Feedback & Infrastructure in Leadership and Team Coaching: Insights from 40 Years of Practice

Join Dr. Krister Lowe and today's show guest and pioneering innovator, consultant and coach- Barry Jentz--on this week's episode of The Team Coaching Zone Podcast. Barry is an Owner and Partner at Learning & Leadership, Inc., and an innovator, author and practitioner in the area of leadership, team and organizational intervention. His career spans more than 40 years. Barry holds a BA in English from Kenyon College and a MA from the Harvard Graduate School of Education. Barry's experience spans a range of industries and sectors including: newspaper publishing, media, finance, nuclear power, architectural design, construction, real estate development, international management consulting, engineering, and high tech start ups; as well as private schools and universities, community colleges, town governments, state education organizations, school boards/committees, public school professional organizations, non-profits, law firms, and doctors associations. He is the author of "Talk Sense: Communicating to Lead and Learn," of "The EntryPlan Approach: How to Start a Leadership Position Successfully," and "Leadership and Learning: Personal Change in a Professional Setting." He has also pioneered a number of consulting and coaching methodologies. In this episode of the podcast, Barry shares highlights from his 40 year career. Themes explored in the interview include: getting counseling as a prerequisite for consultants and coaches; Barry's experience at NTL; the role of discrepancies and Barry's video feedback model for coaching leaders and teams; psychological safety; the role of infrastructure in teaming; the Predict, Plan and Preclude framework; The PlayBook Offsite methodology; the Stop Start Continue team feedback model, using the MBTI and more. Barry also shares some great stories coaching leaders and teams in the education, nuclear power, and high rise construction industries. This is yet another wonderful opportunity for team coaches to learn from another legend in the field. Barry drops a lot of value bombs in this episode and it is surely one you will not want to miss!

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