
Opsy
Opsy is a community of operations professionals working in tech.
Every week, we talk with a different ops person we can learn from. We'll dig into the problems they’ve faced, how they solved them, and what we can learn from their triumphs and mistakes.
Running ops at a startup is a hard job. We're here to make it a little bit easier!
Latest episodes

May 4, 2022 • 44min
Growing Your Ops Career with Barrett Brooks
Every COO role is different. This makes it one of the most exciting, but also most challenging roles at a growing startup. You have to have your hands in a little bit of everything, and the skills to be successful in all of those functions.But what exact skills do you need to be a successful COO? How do you build those skills from your current role? And how can you leverage community and social media to help find your next role when you are ready to make a change?We're covering all of these topics and more in this episode with Barrett Brooks, a seasoned COO who's approached his career with a strategic approach that we can all learn from.Show NotesShow notes and a full transcript of this episode is available at opsy.work.Connect with usAre you an opsy person in tech? Join our community at Opsy.work.Caro Griffin is on LinkedIn and Twitter.Barrett Brooks is on LinkedIn & Twitter

Apr 6, 2022 • 41min
The Future of Operations with Runner
There's more opportunity in operations than ever. But there's also a lot going on!What does the future of operations look like? How should an ops pro be thinking about building their career? What are the most important skills to build if you want to be a COO or VP some day?We're covering all of these topics and more in this episode.Show NotesShow notes and a full transcript of this episode is available at opsy.work.Connect with usAre you an opsy person in tech? Join our community at Opsy.work.Caro Griffin is on LinkedIn and Twitter.Dianna More is on LinkedIn & Twitter.Lauren Walker-Reader is on LinkedIn & Twitter.

Mar 9, 2022 • 1h 11min
Recruiting with Sean Page
Hiring is more competitive than ever, and the market shows no signs of slowing down. If there was ever a time to revisit your hiring process and think about your candidate experience, it's now! What does good recruiting look like in this market? How do you balance inclusive practices with speed and urgency? And how can hiring managers be the best partners to their recruiters?We're covering all of these topics and more in this episode.Show NotesShow notes and a full transcript of this episode is available at opsy.work.Connect with usAre you an opsy person in tech? Join our community at Opsy.work.Caro Griffin is on LinkedIn and Twitter.Sean Page is on LinkedIn & Twitter.

Feb 2, 2022 • 42min
Operations Leadership with Theresa Joseph
Operations leaders are an important role at any growing startup. The titles may vary (Director, VP, COO) but the job is usually the same—do all the things that need to get done! But what functions should they be responsible for? What does their day-to-day look like? And what kind of experience do they need to do the job?In the newest episode of the Opsy podcast, we're discussing all these questions and more with Theresa Joseph, the COO of a growing startup.Show NotesShow notes and a full transcript of this episode is available at opsy.work.Connect with usAre you an opsy person in tech? Join our community at Opsy.work.Caro Griffin is on LinkedIn and Twitter.Theresa Joseph is on LinkedIn & Instagram.

Jan 5, 2022 • 55min
Marketing Operations with Brian Swanick
A lot of operations pros are proud generalists—people who wear a lot of hats, and like it like that. But these days, more and more startups are seeing the value in hiring operations pros for specific teams.These specialists have created whole fields for marketing ops, design ops, product ops... the list goes on!Today, we're drilling down into arguably the most popular of these new specialties—marketing ops—with a marketing ops specialist who's been working independently in the field for years.Show NotesShow notes and a full transcript of this episode is available at opsy.work.Connect with usAre you an opsy person in tech? Join our community at Opsy.work.Caro Griffin is on LinkedIn and Twitter.Brian Swanick is on LinkedIn & Twitter.

Dec 1, 2021 • 55min
People Operations with Jennifer Kim
In this episode, we talk to Jennifer Kim, founder of Startup Recruiting Bootcamp about the people parts of a business and how to take care of your most important asset - your team! We'll also dive into one of her proudest Opsy projects - setting up a support group for middle managers at Lever.A full transcript of this episode is available at opsy.work/podcast.You can find the lego article we talk about in the episode here.Connect with usAre you an opsy person in tech? Join our community at Opsy.work.Caro Griffin is on LinkedIn and Twitter.Jennifer Kim is on LinkedIn & Twitter.

Nov 3, 2021 • 48min
Startup Operations with Megan Bianco
Operations is an umbrella term that can include a whole host of job titles and duties. In this episode, we talk to Megan Bianco, Head of Operations at Scott's Cheap Flights, about what operations is, what it isn't, and how the field has changed in recent years. We'll also dive into one of her biggest Opsy projects - leading a travel company through a global pandemic!A full transcript of this episode is available at opsy.work/podcast.Connect with usAre you an opsy person in tech? Join our community at Opsy.work.Caro Griffin is on LinkedIn and Twitter.Megan Bianco is on LinkedIn & Twitter.

Nov 2, 2021 • 3min
Opsy Trailer
Transcript available at https://opsy.work/podcast-trailer.
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