Franchise Interviews

Nancy is president & founder of Telephone Doctor Customer Service Training. When Oprah, The Today Show, CBS This Morning, Good Morning America, Good Morning Canada and Great Britain, CNN, Fox News, Wall Street Journal, USA Today and other well respected radio, TV and publications need a customer service expert, they call on Nancy Friedman. You should, too! Telephone Doctor continues to grow and now includes ServiceSkills.com, an eLearning platform offering over 100 online training modules on customer service, customer loyalty, communications, internal customer service, sales training, and management & leadership programs. Nancy is the author of nine books on communications, sales, and customer service, Nancy will energize, inspire, and motivate you with tips, ideas, skills, and techniques you’ll use the rest of your life. Nancy’s keynote speaker presentations are high-energy, high in content, and best of all, high-results! For more information on Nancy, go to  www.nancyfriedman.com.

We have a great show today.  We are meeting with Jason Olsen, founder of Image Studios 360. Image Studios 360 is an exclusive franchise that provides modern, high-end salon studios at affordable rates to salon professionals. Their core values of creativity, freedom and success are the driving force that empower us collectively and embodies all that we do as professionals in this industry. They strive to improve the communities we live in with the creation, support and growth of independent franchisees across the country. Their concept is simple: we provide an incredible space an atmosphere through our franchise system; our people bring the passion, talent and clientèle to their space. Together, they create an intoxicating formula for success.  In part 2, we discuss what every entrepreneur needs to know before buying a franchise on our popular "Great Quotes in Franchising" podcast.

We have a great show today.  We are meeting with Chris Seman, President of Caring Transitions. The world’s elderly population is growing, and people are living longer lives than ever before. At the same time, many seniors see their children and grandchildren consumed by busy schedules, long commutes, and their own day-to-day stresses. All these things mean that more and more, people need help with major lifestyle changes. That’s where Caring Transitions comes in. Caring Transitions is a low-cost, home-based franchise that allows you to help older adults and their families with major transitions. Rather than concentrate on one service, we focus on the full needs of our clients in this time of transition. By meeting all of their needs we exceed their expectations while maximizing revenue for our franchisees. Caring Transitions is the only national organization providing a comprehensive total solution for our clients:     Senior moving & transition services     Downsizing     Clean-out services     Household liquidations     Estate sale management In addition to building your business, you’ll end each day with the knowledge that your efforts changed someone’s life for the better. In part 2, we discuss what every entrepreneur needs to know before buying a franchise on our popular "Great Quotes in Franchising" podcast.

We are meeting with Amy Freeman and Penny Rehling of The Spice & Tea Exchange franchise. The Spice & Tea Exchange® was founded in 2008 with a vision to create a one-of-a-kind retail shopping experience. The company has franchise stores across the United States, providing guests with more than 140 spices and 75 exclusive hand-mixed blends, naturally-flavored sugars, salts from around the world and more than 30 exotic teas. The Spice & Tea Exchange sells gourmet seasonings and spices, cooking herbs, gourmet teas, sugars, sea salts, and special blends. Basically, if it's not in the store, it probably does not exist. Training is given for 2 weeks inside your store to effectively show you how to implement the franchise's proven techniques and procedures. You will learn about the product, marketing and everything in between. For more information, visit https://www.spiceandtea.com/. For franchising information, visit http://franchise.spiceandtea.com/.

We have a great show today.  We are meeting with Mike Porter of Bacon Bros. Public House.  Started in Greenville South Carolina, Bacon Bros. Public House features a straightforward, made-from-scratch menu. Bacon Bros. Public House's offer delicious, quality food at an incredible value. A cure room with a viewing window is located in an area of the dining room so guests can see what meats are curing. The decor is warm and rustic with recycled pallet wood throughout the dining room, a nice compliment to Bacon Bros.' accessible fare and is fitting with the restaurant’s recycled, local first theme. Simply put, Bacon Bros. is a best bet for a fun, relaxed dining experience with friends and family or to meet pals after work for small bites. The restaurant also offers a great selection of craft beers, cocktails and dynamic wine options. Every Business Has A Story Serial entrepreneurs Eric Bergelson and Mike Porter, along with Chef Anthony Gray and Jason Callaway, are the Bacon Brothers. Porter and Bergelson decided to branch into the restaurant business and teamed-up with Gray and Callaway in 2012. In one of their early meetings, Callaway brought bacon he had fried that morning at home and transported it in a mason jar that he placed in the center of the table where they were gathered. The four men started snacking and talking about their love of bacon. As the pieces quickly disappeared, they realized they had a concept and name for their new restaurant. In part two, we will play a clip from our popular Great Quotes in Franchising podcast.

We are meeting with Mike Feretti, CEO of the Great Harvest Bread Company Company. Great Harvest Bread Company, a 40-year-old bakery brand that makes bread “the way it was made in the Bible” – milled from whole grains every day on the premises of its local franchised bakeries Great Harvest Bread recently announced it will begin offering a “hub and spoke” bakery-café franchise opportunity. With the new model, franchisees can purchase a large territory that includes a single Great Harvest Bread Co. bakery operation, and as many café-only units as they desire in surrounding towns. The bakery locations would be equipped with ovens and ample space to produce and deliver the hand-milled breads to the nearby café-only locations throughout the day.   Great Harvest Company believes their success comes from a strong commitment to uphold the legacy and integrity of the Great Harvest brand. Great Harvest is about customer experience and the promise of phenomenal tasting food made with freshly-milled whole grains and pure and simple ingredients. In part 2, you will hear a clip from our popular Great Quotes in Franchising.

We are meeting with the Devan Kline (Co-Founder/CEO)for Burn Boot Camp.  Devan shared his personal story and how it ultimately led to the Burn Boot Camp franchise. Their expert trainers are not only well equipped with creative workouts, but ready to coach you through all of the ups and downs that come with life. During their Burn Boot Camp “Focus Meetings,” you’ll be able to get personal with your trainer and address the obstacles that have hindered your personal growth in the past. Become a better all around person by strengthening your mind before strengthening your body. In part 2, we will hear a clip from our popular Great Quotes in Franchising podcast.

We are meeting with Susan Boresow, President of TITLE Boxing Club.  The mission at TITLE Boxing Club is to be the best hour of someone’s day. For just one hour, you can beat up a bag, relieve stress and feel truly alive. TITLE Boxing Club’s high-intensity interval training workout sculpts bodies and burns calories like nothing you’ve experienced before. Their members love having trainers lead them through explosive boxing rounds where they deliver jab, cross, hook and uppercut combinations, working their entire body on our 100-pound heavy bags. Their experienced trainers don’t intimidate, but inspire you to become the champion of your life.   In part 2, we play a clip from our popular "Great Quotes in Franchising Podcast".

You may have heard the great expression, "Failing to plan is planning to fail!"  In order to receive the capital you need to fund your business’ growth, you must present an interested investor with a great pitch and a great plan. It must be an INVESTABLE business plan. It has to answer his or her risk concerns and show that you and your team will be able to properly grow the company from where it is today to where it needs to be in the next 3-10 years. Creating a business plan that gets funded requires a professional who can help you with business strategy as well as the writing process.  Listen to this interview with Business Plan expert Cheree Warrick.  In part 2, we play a clip from our popular "Great Quotes in Franchising" podcast.

Over the years, we interviewed some great authors on the topic of franchising.  Today we are meeting with Mitchell Levy.  Mitchell Levy is the AHA Guy of AHAthat.com and CEO and Thought Leader Architect at THiNKaha.com. He and his team make it easy for corporations to easily create compelling content that help turn their experts into recognized thought leaders. Mitchell is Amazon bestselling author with fifty six business books, contributor at Entrepreneur Magazine, has provided strategic consulting to over one hundred companies. Mitchell has written social media enabled eBooks he offers for free. Mitchell discusses why more franchisors and franchisees should consider writing a book! In part 2, we play a clip from our popular Great Quotes in Franchising podcast and explain why you can't paint the golden arches green.