HVAC School - For Techs, By Techs

In this short Q&A podcast episode, Bryan answers a listener-submitted question about circuit board troubleshooting: is there a quick way to learn how to check circuit boards, and if so, where are those resources? A circuit board is a bunch of components put together on a printed circuit board (PCB). There isn't a lot of helpful universal information about circuit boards available, as they vary quite a bit by model and manufacturer. However, many of the basic components will be the same across circuit boards: microprocessors, diodes, relays, capacitors, and transformers. If you understand what these are on their own, that will help you understand what they do in circuit boards.  You mostly need to know the inputs, outputs, and sequence of operation of a circuit board to diagnose it. The sequence of operation tells you when certain things are supposed to happen, such as in an integrated furnace control (IFC); the flame rectification process is a classic example. If the flame can be proven, the operation continues; if it can't be proven, then that will cause a lockout (possibly due to improper grounding or poor placement and NOT necessarily because of the board). A lot of issues with the board can be diagnosed if you understand the inputs and outputs (e.g., 24v signals) or observe it with your senses, such as bloated capacitors or ant nests. Becoming a master of the obvious and checking the manufacturer's literature are the top two things you can do to diagnose circuit boards.   HVAC Control Systems by Ronnie Auvil Electricity for Refrigeration, Heating, and Air Conditioning by Russell Smith Have a question that you want us to answer on the podcast? Submit your questions at https://www.speakpipe.com/hvacschool. Purchase your tickets or learn more about the 6th Annual HVACR Training Symposium at https://hvacrschool.com/symposium. Subscribe to our podcast on your iPhone or Android. Subscribe to our YouTube channel. Check out our handy calculators here or on the HVAC School Mobile App for Apple and Android

In this episode of the HVAC School Podcast, Trevor Matthews and Bryan dive deep into the transformative potential of artificial intelligence (AI) in the refrigeration and HVAC industries. They explore how AI is not a new concept in their field, discussing how manufacturers like Copeland, Sporlan, and Danfoss have long incorporated AI-driven tools and repositories of information into their applications. The conversation goes beyond simple technological novelty, positioning AI as a powerful learning and troubleshooting assistant for technicians. The discussion highlights AI's role as a supportive tool rather than a job replacement. Trevor emphasizes that AI cannot physically perform trade-specific tasks like climbing ladders or brazing pipes, but it can provide invaluable guidance, explain complex procedures, and help technicians quickly access specialized knowledge. Particularly beneficial for less experienced technicians working late-night shifts or challenging service calls, AI can serve as an instant reference point, helping to jog memory and provide step-by-step troubleshooting guidance. Bryan and Trevor both stress the importance of approaching AI with curiosity and critical thinking. They advise against treating AI-generated information as absolute truth, instead recommending users ask follow-up questions, verify information, and use AI as a conversational learning tool. Trevor is actively developing a specialized AI platform for refrigeration training, working to train the system with industry-specific knowledge and real-world experience to create a more accurate and helpful resource for technicians. Key Topics Covered: AI's current applications in refrigeration and HVAC industries How AI can support technician learning and troubleshooting Strategies for effectively using AI tools The importance of maintaining technical knowledge while using AI Trevor's ongoing development of a specialized refrigeration AI training platform Practical examples of AI use in technical and non-technical scenarios Addressing concerns about AI potentially "dumbing down" the industry   For those interested in participating in Trevor's AI beta test, email info@refrigerationmentor.com with the subject line "Looking to be included in the beta test for the refrigeration training AI." You can also visit the Refrigeration Mentor website at https://refrigerationmentor.com/.  Have a question that you want us to answer on the podcast? Submit your questions at https://www.speakpipe.com/hvacschool.  Purchase your tickets or learn more about the 6th Annual HVACR Training Symposium at https://hvacrschool.com/symposium. Subscribe to our podcast on your iPhone or Android.   Subscribe to our YouTube channel.  Check out our handy calculators here or on the HVAC School Mobile App for Apple and Android

In this short episode of the HVAC School podcast, Bryan and Tom Lorenz from Copeland talk about the new Sensi equipment interface. This product has been in field trials for months and will be launching in February. It will also be featured at the 2025 AHR Expo in Orlando. You can learn more about when and where the product launch will be at AHR at https://ahr25.mapyourshow.com/8_0/sessions/session-details.cfm?scheduleid=197.  Sensi is launching the new Sensi equipment interface module (indoor and outdoor), which eliminates the need to pull additional thermostat wire, and it's great for upgrades from A/C units to heat pumps or single-stage or multi-stage units. These have a strong wireless connection that can be picked up approximately 100 feet through walls. The ideal indoor application will be whenever you have single-stage to multi-stage upgrades and can't pull more wires. Outdoor applications are best for A/C-to-heat pump conversions and upgrades from single-stage to multi-stage. This module also contains outdoor sensors and can work with accessories like dehumidifiers. The Sensi equipment interface module has been tested in extreme weather conditions and has proven its durability. These will be launched as part of a kit with indoor and outdoor modules and a Sensi Touch 2 smart thermostat. The Sensi Touch 2 will also receive an upgrade to make it compatible with the new Sensi equipment interface module. The Sensi equipment interface module will also come with contractor branding capabilities, which is an option for Sensi smart thermostats and traditional White-Rodgers thermostats.    Have a question that you want us to answer on the podcast? Submit your questions at https://www.speakpipe.com/hvacschool.  Purchase your tickets or learn more about the 6th Annual HVACR Training Symposium at https://hvacrschool.com/symposium. Subscribe to our podcast on your iPhone or Android.   Subscribe to our YouTube channel.  Check out our handy calculators here or on the HVAC School Mobile App for Apple and Android

In this episode of the HVAC School Podcast, Bryan shares his perspective on the growing trend of private equity buyouts and investments in the trades, particularly in home services businesses. He addresses the "buyout epidemic" with a balanced view, acknowledging the significant financial opportunities these deals present while expressing concerns about their long-term impact on the industry and its people. Bryan discusses how private equity firms are particularly attracted to home services businesses due to their potential for high margins, especially through implementing standardized processes, sales training, and often significant price increases. While he doesn't condemn the pursuit of profits or sales training, he emphasizes the importance of maintaining a balance between technical expertise and sales capabilities. He shares his own experience receiving numerous buyout offers for his company, Kalos Services, and explains why he consistently refuses them despite the potential for substantial financial gain. The podcast delves into deeper questions about the purpose of business ownership and the true value of money. Bryan characterizes money as "liquid value" or "liquid effort" - a means to an end rather than an end itself. He challenges business owners to consider whether selling to private equity aligns with their core values and the long-term interests of their employees, customers, and the trades industry as a whole. He suggests that rather than selling to outside investors who aim to extract value, owners might be better served by implementing improvements themselves and maintaining control over their business's direction and culture. Key topics covered in the podcast: The current wave of private equity investment in home services and trades businesses Different private equity strategies, including "roll-up" acquisitions The relationship between sales training, pricing, and profit margins in home services The importance of maintaining technical training alongside sales capabilities The concept of money as "liquid value" and its proper role in business The challenges of maintaining business values and culture under outside ownership The difference between ownership that understands the trades versus pure financial ownership The potential long-term consequences of concentrated corporate ownership in the trades The value of building sustainable, independently-owned businesses The importance of developing internal leadership rather than selling to outside investors The balance between profitability and maintaining quality service The risks of prioritizing short-term financial gains over long-term industry health   Have a question that you want us to answer on the podcast? Submit your questions at https://www.speakpipe.com/hvacschool.  Purchase your tickets or learn more about the 6th Annual HVACR Training Symposium at https://hvacrschool.com/symposium. Subscribe to our podcast on your iPhone or Android.   Subscribe to our YouTube channel.  Check out our handy calculators here or on the HVAC School Mobile App for Apple and Android

In this short podcast episode, Bryan talks about the standing pilot gas systems and the ignition strategy in gas-fired appliances.  Standing pilots are very simple devices that are common in fuel logs, water heaters, and some pool heaters. These devices have a thermocouple or thermopile; in a thermocouple, two dissimilar metals are connected at one end, and there is an electron flow between the metals when one is heated up. A thermopile is a collection of thermocouples in series or parallel to generate more millivolt signals. (Both of these can be damaged if cleaned; don't mistake these for the flame rod! Flame rods can be cleaned with a delicate material.) To use a standing pilot, turn the dial to the pilot mode and press it in, which allows gas to come through the pilot. Then, you can light the gas (with a lighter or spark mechanism) and keep the dial depressed until there is enough heat generated on top of the thermocouple or thermopile, which allows it to lock in and keep the pilot lit (and pass the entire safety circuit). Then, you turn the gas valve on and let the main burner take over. If one safety is open, the entire circuit breaks to prevent unspent fuel from accumulating and causing a dangerous condition. One of the main challenges with standing pilots is that they are prone and very sensitive to corrosion due to the low voltage and current. Clean and tight connections can mitigate these risks.   Have a question that you want us to answer on the podcast? Submit your questions at https://www.speakpipe.com/hvacschool.  Purchase your tickets or learn more about the 6th Annual HVACR Training Symposium at https://hvacrschool.com/symposium. Subscribe to our podcast on your iPhone or Android.   Subscribe to our YouTube channel.  Check out our handy calculators here or on the HVAC School Mobile App for Apple and Android

Jim takes us all the way through the history of furnaces, from the Stone Age when he was a child to modern modulating condensing types. The goal of a furnace is to move heat, so a furnace uses heat exchangers to facilitate heat transfer. Furnaces have primary and secondary air. The primary air goes through the burner, and the secondary air goes around the flame and is pulled in around the heat exchanger inlet. So, the flame's heat creates a draft that pulls air in. Natural gas and oil (LP/propane) furnaces are common nowadays, but we initially burned wood and coal in furnaces. The first gas furnaces came into existence by modifying coal, not from the gas lines we see nowadays. Long ago, the flue gases were also exhausted to the basement; CO poisoning was less of a concern back then, as combustion was usually complete. Burning the building was a much more severe risk. The first “gas crisis” in the 1970s forced us to focus on gas furnace efficiency. In that time, we developed spill switches and retrofit kits that converted furnaces over to spark ignition. In the 1980s, we came out with the draft-induced 80% furnaces we see nowadays. We also eliminated standing pilots and draft diverters. Even though the appliances became more efficient, we didn't actually burn the gas any more efficiently. So, despite the technological advancements we've made over the years, we don't actually burn gas any more efficiently than we did in the 1930s. However, our modern furnace technology has eliminated standby losses, controlled ignition, and focused on the role of latent heat in combustion. Jim also discusses: Flame color and types Draft hoods and diverters Products of complete combustion Excess air: a double-edged sword Natural ventilation Efficiency percentages Furnace testing and ratings Turbulators Modulation   Have a question that you want us to answer on the podcast? Submit your questions at https://www.speakpipe.com/hvacschool.  Purchase your tickets or learn more about the 6th Annual HVACR Training Symposium at https://hvacrschool.com/symposium. Take the HVAC School Industry Pulse Survey by WorkHero at https://hvacrschool.com/workhero.  Subscribe to our podcast on your iPhone or Android.   Subscribe to our YouTube channel.  Check out our handy calculators here or on the HVAC School Mobile App for Apple and Android

In this short podcast episode, Bryan talks about heat exchangers and temperature rise in gas furnaces, especially 80% open-combustion gas furnaces. Temperature rise is the difference between the return air temperature and supply air temperature; in cooling, we usually refer to this difference as a delta T or temperature split. The manufacturer sets a target range on the data plate; high-efficiency furnaces tend to have lower temperature rise targets than mid-efficiency or older furnaces. We want to heat the space and not waste heat on surfaces (like duct surfaces). For that reason, the goal is to stay in the middle of the temperature rise range or slightly on the lower side for peak efficiency, better heat transfer, proper airflow, proper venting, and protection of the heat exchanger.  In mid-efficiency furnaces, we don't want the temperature rise to be too low, as cooler gases can condense. High-efficiency condensing furnaces have a dedicated condensate system, but 80% furnaces do not. That condensation can corrode the heat exchanger, which makes it vulnerable to cracks. Cracked heat exchangers may also happen when the temperature rise is too high, and they are dangerous due to carbon monoxide (CO) leaks; check for abnormal flame movement and color. Lower-temperature air is also uncomfortable if the registers are in locations where blowing air on people is inevitable. We can reduce the temperature rise by increasing the heating airflow, which can sometimes be done by re-tapping constant-torque and PSC motors or changing ECM settings. However, restrictive filters and ductwork may also cause that problem, and they need to be addressed.     Have a question that you want us to answer on the podcast? Submit your questions at https://www.speakpipe.com/hvacschool.  Purchase your tickets or learn more about the 6th Annual HVACR Training Symposium at https://hvacrschool.com/symposium. Take the HVAC School Industry Pulse Survey by WorkHero at https://hvacrschool.com/industrypulse.  Subscribe to our podcast on your iPhone or Android.   Subscribe to our YouTube channel.  Check out our handy calculators here or on the HVAC School Mobile App for Apple and Android

In this episode of the HVAC School podcast, Bryan shares his "Manufacturer Responsibility Manifesto," a document he wrote over two years ago but held back from publishing until now. The manifesto addresses growing concerns about the burden being placed on HVAC contractors, particularly smaller businesses, due to manufacturing quality issues and warranty policies. The industry has undergone significant changes since the 1990s, including stricter refrigerant regulations and an increase in parts failures. While manufacturers offer longer warranty periods now than in the past (often 10+ years compared to 3-5 years previously), these warranties often don't cover crucial expenses like refrigerant, brazing rods, fittings, and labor costs. This leaves contractors in a difficult position of either absorbing these costs or charging customers and potentially damaging relationships. The manifesto calls for manufacturers to take greater responsibility for their products, particularly during the warranty period. Bryan proposes that manufacturers should reimburse contractors for total costs (including labor) for manufacturer-caused repairs within the first year, and cover parts and ancillary materials (including refrigerant) during the subsequent warranty period. He argues that this would incentivize manufacturers to improve product quality and reduce environmental impact, as they would bear more of the financial responsibility for failures and refrigerant losses. Key topics covered in the podcast: Evolution of HVAC industry regulations since the 1990s Increase in parts failures compared to previous decades Impact of global supply chain issues on part quality and availability Environmental concerns regarding refrigerant leaks and equipment waste Warranty coverage limitations and their impact on contractors Disparity between domestic and overseas manufacturing quality Financial burden on small contracting businesses Need for clear standards to differentiate manufacturer vs contractor-caused failures Proposal for comprehensive warranty coverage including ancillary materials Environmental responsibility and accountability in manufacturing Role of manufacturers in industry sustainability Impact of private equity and large companies on the industry Need for improved quality control in manufacturing Relationship between warranty policies and contractor-customer trust Call for industry-wide collaboration to implement changes   Have a question that you want us to answer on the podcast? Submit your questions at https://www.speakpipe.com/hvacschool. Purchase your tickets or learn more about the 6th Annual HVACR Training Symposium at https://hvacrschool.com/symposium. Take the HVAC School Industry Pulse Survey by WorkHero at https://hvacrschool.com/industrypulse.  Subscribe to our podcast on your iPhone or Android. Subscribe to our YouTube channel. Check out our handy calculators here or on the HVAC School Mobile App for Apple and Android

In this short Q&A podcast episode, Bryan answers a listener-submitted question and gives some of his tips for moving to HVAC sales from field technician/installer roles. The world of sales has a different pay structure, which makes it an appealing option to many technicians. Salespeople need to be able to have money conversations with confidence and not be afraid to talk about pricing. You can practice these conversations with friends or fellow technicians, including answering questions and responding to objections. Sales confidence is another key to success in sales. Many successful sales techs go into sales with the assumption that the client wants to work with them and aren't timid because they're confident they'll make the sale. Great salespeople also seek out feedback to learn and grow from. Many great salespeople in the HVAC industry also benefit from learning about load calculations, equipment selection, and duct design, particularly via the ACCA manuals and software like Wrightsoft and Kwik Model 3D. The HVAC Grapevine, NCI, and TEC all have great educational resources about building science. Deploying test instruments, including blower doors, duct blasters, and thermal imaging cameras, also gives you vital information about the structure and shows clients that you're going above and beyond for their comfort; you're delivering quality and doing so with integrity. Communication skills are a crucial part of sales, and the best thing you can do to start honing your communication skills is to ask good questions and listen for valuable answers. Empathy is also important in sales, and it's most effective when you can understand your client's priorities.     Have a question that you want us to answer on the podcast? Submit your questions at https://www.speakpipe.com/hvacschool.  Purchase your tickets or learn more about the 6th Annual HVACR Training Symposium at https://hvacrschool.com/symposium. Take the HVAC School Industry Pulse Survey by WorkHero at https://hvacrschool.com/industrypulse.  Subscribe to our podcast on your iPhone or Android.   Subscribe to our YouTube channel.  Check out our handy calculators here or on the HVAC School Mobile App for Apple and Android

This unique podcast episode is a commentary on the phenomenon of "white shirt techs" in the HVAC industry - a term that refers to technicians who focus heavily on sales and maintaining a pristine appearance rather than technical expertise. While there's nothing inherently wrong with having good sales skills or maintaining a professional appearance, there needs to be a balance with actual technical competency. The episode serves as part of a manifesto series heading into 2025, addressing important industry trends and concerns. There is a delicate balance between sales and service in the HVAC industry, particularly in residential services. Some companies and technicians may prioritize metrics like average ticket price and five-star reviews over providing genuine solutions to customers' problems. While it's important to discuss money and options with clients, we shouldn't resort to fear tactics or make promises that products can't fulfill, particularly in areas like indoor air quality solutions and UV lights. The podcast raises important questions about professional identity and integrity in the HVAC field. Technicians should occasionally step back and think about whether they've lost their passion for actually fixing equipment and solving technical problems in favor of focusing solely on sales. He argues that the best residential technicians maintain their interest in the mechanical aspects of the work, even as they develop their customer service and sales skills. The episode concludes with a call for technicians and companies to invest more time in technical training and to maintain their commitment to solving real problems rather than just selling solutions. Key Topics Covered: Definition and characteristics of "white shirt technicians" The balance between sales skills and technical expertise Problems with fear-based selling and overpromising in HVAC The importance of third-party verification for product claims Discussion of specific products like surge protectors and UV lights The role of maintenance agreements and their value proposition The future sustainability of sales-first business models The importance of maintaining passion for the technical aspects of HVAC Professional appearance versus technical competency The relationship between pricing and actual value delivered The role of customer reviews and their potential manipulation Training priorities: technical skills versus sales techniques   Have a question that you want us to answer on the podcast? Submit your questions at https://www.speakpipe.com/hvacschool.  Purchase your tickets or learn more about the 6th Annual HVACR Training Symposium at https://hvacrschool.com/symposium. Subscribe to our podcast on your iPhone or Android.   Subscribe to our YouTube channel.  Check out our handy calculators here or on the HVAC School Mobile App for Apple and Android