

Hub & Spoken: Data | Analytics | Chief Data Officer | CDO | Data Strategy
Cynozure
The original data podcast. The Hub and Spoken podcast is a series of fascinating discussions with today's top data and business leaders from across the business world. The conversations explore how to add most value to organisations through the use of data and analytics, and how best to organise yourself to achieve that value. It talks about how to define and deliver data strategy, and the best way to return business value.
Episodes
Mentioned books

Feb 18, 2021 • 7min
Interlude: a brief thanks to our listeners
In this short episode, Jason reflects on why he set up this podcast, the value he was hoping to deliver through it and an announcement about the upcoming additions to the schedule. This is the original business focussed data podcast and Jason is keen to continually add value to his audience. He thanks everyone for their contributions from listeners, to guests, to those that have given such positive feedback.

Feb 11, 2021 • 28min
Using data to grow an eCommerce business, with Ed Child
In this episode, Jason talks to Ed Child, the Head of Enterprise Data and Insights at a fast-growing eCommerce business, Studio Retail. They talk through the success Studio have had through lockdown in 2020 and explore the strategic role data is playing and will play in driving further growth. They also look at the journey Ed has been on to define, get approval and deliver success of his data strategy. They look at Ed’s own personal journey into data leadership through brands like Asda and Walmart.

Feb 4, 2021 • 32min
The hustle of the CDO, with Cara Dailey
In this episode, Jason talks to the Chief Data Officer at Silicon Valley Bank, Cara Dailey, about the importance of the first 100 days in post and the level of hustle needed to carve your role and strategy. They discuss what to focus on, what to de-prioritise and how to generate momentum behind the data strategy and transformation journey. They talk about selling the why, getting investment, building relationships, winning hearts and minds, creating believers and the need to pay for the data and tech sins of the past.

Jan 14, 2021 • 36min
How technology and analytics can impact on human potential, with Gustavo Canton
In this episode, Jason discusses the use of technology and analytics and its impact on human potential with Analytics Leader at Starbucks, Gustavo Canton. They discuss the philosophy of human connections at Starbucks and the role purpose, behaviours and values play in analytics. They explore how people analytics is more than just analytics in HR, it focuses on understanding humans and the psychology of how you enhance the experiences of your customers, employees and stakeholders. Given the impact mental and physical health has on individual performance, they also discuss how technology and augmented analytics can enable us and help make our lives easier.

Dec 31, 2020 • 35min
Lessons on becoming a Chief Data Officer, with Ashley Brinegar
In this episode Jason talks to Ashley Brinegar, the Chief Data Officer (CDO) at Timet, about her experiences on becoming a CDO and how her background in engineering, lean manufacturing, Six Sigma, agile methodologies and as a data consumer formed the context and foundation to become a modern data leader. They explore how she educates, and leads her organisation and team to bring data, technology and business outcomes closer together. They discuss her approach to defining and delivering the data strategy, treating data as a product, her biggest challenges and how she has used the data leaders global networks, including the CDO hub, to raise her own game and continue learning.

Dec 17, 2020 • 33min
Building global data products at HSBC, with Ranil Boteju
In this episode, Jason speaks to Ranil Boteju, the Global Head of Data and Analytics in Wealth and Personal Banking at HSBC about building global data products. They discuss Ranil’s journey to data leadership and the shift that has happened in financial services that has driven the need to innovate their data strategy, be more agile and commercialise data. Their discussion explores the need for data products, moving from a project to a product mindset when building solutions, new organisational structures, the skills needed to be product-led and the challenges in doing so.

Dec 3, 2020 • 24min
Governing your data - a key pillar in your data strategy, with George Firican
In this episode Jason talks to George Firican, a data governance practitioner and founder of lightsondata.com about the importance of data governance. They discuss it as a discipline that ensures data can be managed as an asset and transformed into meaningful information. A great discussion that helps unpick what is meant by data governance, why bother, how it is similar to the approach we take to managing money (Finance) and people (HR) in organisations and the approach, tools and artefacts required to make data governance successful.

Nov 19, 2020 • 30min
Advancing the craft of data leadership, with Jennifer Agnes
In this episode, Jason talks to Jennifer Agnes about the role of the Chief Data Officer and data leadership in general. They explore what works, the challenges and what happens when things go wrong. They discuss how we overcome those challenges and the role the global community plays in learning and growing together to further develop the craft of data leadership.

Nov 5, 2020 • 36min
Rising importance of location intelligence with James Miller
In this episode Jason talks to James Miller, Head of Data, Analytics and Insight at Intu. Everything happens somewhere both physically and digitally, so location intelligence is at the heart understanding how things work. They discuss what's special about location data and insight, why its so crucial now and in the future and how it provides the context for analysing organisations. They discuss how location intelligence was one of the first true forms of customer analytics and how it’s moved into Internet of Things, marketing effectiveness, health services, city and urban planning and in the creation of digital twins. Yesterday

Oct 22, 2020 • 30min
Fixing dirty data with Susan Walsh, The Classification Guru
Description: In this episode, Jason talks to Susan Walsh, the self-named Classification Guru, about dirty data in the context of your data strategy. They discuss what dirty data is, why the quality of data becomes bad in the first place and the impact dirty data has on organisations in terms of regulation, commercials, budget and misinformation. They also discuss Susan’s method, COAT, on how to fix dirty data and stop it from becoming dirty in the first place.