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The Jim Rutt Show cover image

EP 184 Dave Snowden on Managing Complexity in Times of Crisis

The Jim Rutt Show

NOTE

The GEMBA System: How Comprehensive Journaling Builds Better Decisions

Comprehensive journaling, known as GEMBA, is a valuable concept derived from Japanese manufacturing. It was first implemented with the US Army in Afghanistan, resulting in 100% compliance and improved real-time data collection. This journaling approach is now being adopted by big companies and may even replace reporting in clinical trials. GEMBA not only saves time but also establishes a network for real-time questions and insights. Additionally, it can be used to address issues like microaggressions and fraud through encrypted reporting and pattern detection. GEMBA is a way of reducing time burdens and providing better data for decision-making. Traditional reporting often leads to wasted time and lacks the ability to capture weak signals early, which is crucial in large projects and crisis situations. Continuous journaling allows for the collection of small but valuable insights from various perspectives. Lessons learning, rather than lessons learned, is emphasized, as journaling enables near-real-time identification of new categories and fosters learning at the point of occurrence.

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