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Maximize Efficiency in the Workplace w/ Nick Sonnenberg (TPS465)
The Productivity Show
The Importance of Using Different Communication Tools for Different Purposes
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Different communication tools serve different purposes. Email is the most logical starting point for external communication. Text messaging and WhatsApp should be reserved for personal use, while email should be used for communication with clients, partners, vendors, and those without a company email address. Internal communication should be conducted through Slack or Microsoft Teams. It is important to distinguish between communication and tasks or projects. Task-related communication should be captured and held accountable in a work management tool, not in internal communication tools. Tasks and projects should be clearly defined and placed in the work management tool to prevent them from slipping through the cracks.
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