Implementing patient-facing AI tools in healthcare is challenging due to the historical centralized expertise, making it crucial to bridge different communities to cater to patient needs. While there is a shift towards patients becoming users of AI tools, especially those historically not built by health systems, patient-facing AI tools demand a substantial focus on safety, quality, and regulatory compliance. Ensuring consistency, reliability, and avoiding confabulations are critical hurdles to overcome before deploying AI tools to patients, necessitating dedicated years of focus and evidence-based data.
AMA President Dr. Jesse Ehrenfeld leads a discussion with three other physicians on the use of AI in health care. Panelists are Dr. Claire Novorol, the founder and chief medical officer of Ada Health, a digital health company using AI to help diagnose and treat patients; Dr. Mark Sendak, a population health data science lead at Duke Institute for Health Innovation; and Dr. Alex Stinard, an emergency room physician and regional medical director of Envision Health Care in Florida.
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