The speaker highlights the importance of balancing Western and Eastern practices, mentioning how a blend of strategic communication that is empathetic and caring can be impactful. The conversation delves into the negative impact of technology on our brains, particularly in terms of how social media, video games, and other non-work-related technology can suppress negative emotions. It is noted that seeking constant distraction from negative emotions through technology can lead to feeling stagnant in life and avoiding necessary emotional experiences.

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