Transitioning from Slack to Discord offers significant benefits for community management, particularly in maintaining engagement and support among members. Discord, originally designed for gaming, provides a faster and more flexible platform compared to Slack, allowing users to participate in multiple servers with a single account. This contrasts with Slack, which necessitates separate accounts for different teams, complicating user management. The community-driven nature of Discord fosters collaboration among members, as peers often help each other resolve issues, enhancing the support dynamic whilst protecting the interests of paid users. Additionally, Discord's structure allows for versatile community engagement, making it a favored choice over Slack for larger, open communities striving for more effective interaction and support.
In this Hasty Treat, Scott and Wes talk about community building online — some of the different software techniques and things you can do to either get started with a web community or join one.
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Show Notes
7:16 - Chat options
9:00 - Forum based
- Indexable
- Searchable
- Slower communication
- Discourse
- Spectrum
- Facebook groups
- Reddit
- Syntax Reddit
27:27 - Commenting systems
- YouTube comments
- Comments systems in general
Links
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