Zoe Harte, Head of HR at Upwork, and Han Yuan, Senior VP of Engineering, share insights on managing a hybrid workforce. Zoe discusses integrating full-time and freelance talent, emphasizing the importance of diversity and collaboration in global teams. Han highlights essential soft skills for engineers in a distributed environment, stressing effective communication and cultural sensitivity. They explore innovative strategies for remote hiring and mentorship, providing practical tips to thrive in today’s flexible work landscape.