Zichuan Xiong

In this engaging discussion, Zichuan Xiong, a ThoughtWorker specializing in AI solutioning and ops, delves into the transformative power of the Model Context Protocol (MCP) for IT operations. He highlights how MCP enhances AI's capability to think like IT staff, moving beyond traditional APIs to provide deeper context-sensitive functionality. Zichuan also examines the strategic decisions surrounding building versus buying infrastructure, the evolution of open-source tools, and the importance of integrating multiple contexts for effective incident management.