Zena Applebaum

Zena Applebaum, a seasoned expert in legal technology and generative AI, shares her insights as the Senior Vice President of Market Development at Harbor. She discusses the challenges of integrating AI into legal research, emphasizing the importance of managing expectations. Zena reflects on her time at Thomson Reuters, where she used competitive intelligence to anticipate market shifts and guide product development. The conversation highlights the evolving legal landscape and the necessity for firms to adapt strategies to enhance client service.