Zayd Enam, Co-founder and CEO of Cresta, focuses on enhancing customer service through AI in contact centers. Barry McCardel, Co-founder and CEO of Hex, discusses how AI can revolutionize data analytics, while Beyang Liu, Co-founder and CTO of Sourcegraph, shares insights on utilizing AI for improved coding assistance. The trio tackles challenges in privacy, differentiation, and the future landscape of contact centers, emphasizing the need for thoughtful integration of AI to boost operational efficiency and customer relations.
