Zach Hawtof

Zach Hawtof, Co-founder and CEO at Tightknit, dives deep into the evolution of community building. He discusses why offline connections always triumph over digital ones and reveals the 'cheat code' for engagement isn't automation. Zach also unpacks why Slack is both a community platform and not at the same time, sharing insights on anticipating member needs and the significance of listening. He candidly reflects on his biggest mistake and the challenges communities face today, especially with the rise of AI.