William Scherkenbach

William Scherkenbach, a longtime student and colleague of W. Edwards Deming, offers a fascinating glimpse into studying under the legendary figure. He shares personal stories of their late-night discussions and Deming's unique teaching style, combining statistics with storytelling. Scherkenbach reflects on implementing Deming's principles at Ford and GM, highlighting challenges and transformative changes. As he reenters the arena to share these teachings, his passion for continual improvement and the impact of Deming's philosophy shines brightly.