Roger Hochschild, CEO of Discover Financial Services, and Watise Gathings, a senior manager at the company, join Harvard economist Nathan Hendren to discuss impactful community initiatives. They delve into the launch of a call center in Chicago's Chatham neighborhood, aimed at creating job opportunities for Black residents. The conversation highlights the challenges of corporate responsibility, the significance of employment in low-income areas, and personal narratives illustrating the transformative power of local jobs. Empowerment through leadership and community ties is a key theme.