Warren Wilansky, President and founder of Plank, shares his transformative journey in building a Montreal-based digital agency. He discusses the pivotal mindset shift that enhanced team retention and productivity. Warren also delves into redefining performance reviews, emphasizing supportive feedback and professional growth. He reflects on his evolution from directive owner to empowering CEO, sharing strategies for business development and independent team dynamics. His insights on finding fulfillment through clarity in professional goals are particularly inspiring.