Waco Bankston

Chief Information Officer at NiSource, leading a multi-year enterprise technology transformation to modernize legacy systems, improve operational speed, and reposition IT as a business enabler.

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Nov 27, 2025 • 27min

From Bottleneck to Accelerator: How NiSource’s CIO Repositioned IT as a Growth Engine

In this engaging discussion, Waco Bankston, CIO at NiSource, shares insights from his extensive experience leading a major technology transformation. He highlights the shift from viewing IT as a bottleneck to embracing it as a business accelerator. Waco outlines a comprehensive six-year roadmap to modernize legacy systems and instill a new culture of urgency and integrity. He delves into governance strategies for AI and cybersecurity and the importance of adapting lessons from other industries to enhance decision-making and integration post-acquisition.

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