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Vishwesh Pai
Senior Director of Product Management for AI Platform at ServiceNow, leading the company’s AI efforts from India. Previously led AI initiatives at Amazon Alexa.
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Oct 7, 2024
• 41min
Lessons on Product, Pricing, and Trust: Insights from ServiceNow | Decoding AI
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Vishwesh Pai, Senior Director of Product Management for AI Platform at ServiceNow, shares his journey leading AI initiatives from Amazon Alexa to ServiceNow. He discusses how generative AI evolves into a vital partner for enterprises, enhancing productivity while tackling ethical concerns. Vishwesh emphasizes AI safety and trust as cornerstones for enterprise success. The conversation also covers the opportunities for startups in the changing landscape and the importance of a customer-centric approach in SaaS, highlighting the need for collaboration and innovation.
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