Vikram Murali

Vikram Murali, VP of Software Development for IBM Automation, sheds light on the transformative power of continuous observability in IT. He explains how it turns reactive measures into proactive strategies, enhancing operational resilience. The conversation covers the critical differences between effective and ineffective observability tools, the integration of AI in enhancing service reliability, and the challenges of data collection. Vikram emphasizes the importance of automation in optimizing cloud resources, ensuring businesses run seamlessly and efficiently.