Venkatesh Palani

Venkatesh Palani, Senior Director and Head of Engineering for Risk and Trust at eBay, dives deep into the complexities of eCommerce fraud. He shares insights on how AI fuels both fraud and protection efforts, discussing pressing issues like deepfakes and synthetic identities. Venkatesh examines the dark web's role in escalating fraud and the struggle of retail leaders amidst inadequate law enforcement. He emphasizes balancing user experience with robust fraud detection and the importance of data collaboration in the fight against evolving threats.