Venkat Raghavan

Venkat Raghavan, Director of Analytics and Science at Tesco, shares his expertise on leveraging data in retail. He dives into the transformative power of Tesco’s Clubcard, highlighting its role in building customer loyalty. Venkat explains how AI and analytics are used to enhance shopping experiences while balancing immediate needs with long-term goals. He also discusses the challenges of data integration in large organizations and the innovative use of Natural Language Processing to better understand customer emotions, driving deeper retail insights.