Get the app
Valerie Heckman
Accountant community manager at OnPay who works with firms nationwide on payroll, HR, and employee experience, bringing practical insights on data and people practices.
Best podcasts with Valerie Heckman
Ranked by the Snipd community
Nov 18, 2025
• 32min
Leading with Empathy: Building Teams That Thrive (from The Earmark Podcast)
chevron_right
Lisa Gilreath, managing partner at Acuity, and Valerie Heckman, accountant community manager at OnPay, delve into empathetic leadership in the demanding accounting industry. They discuss effective strategies to combat burnout, such as spreading workloads and recognizing when team members struggle. The duo emphasizes the importance of building slack into capacity planning and supports the idea of monitoring PTO usage as an indicator of team health. Listeners gain insights on balancing client expectations while prioritizing employee well-being.
The AI-powered Podcast Player
Save insights by tapping your headphones, chat with episodes, discover the best highlights - and more!
Get the app