Tracey O’Neill

Tracey O’Neill, a seasoned Manager of Volunteer Engagement with over 20 years in the field, shares her insights on the transformative power of volunteers in communities. She emphasizes the crucial role of Volunteer Managers in creating enriching experiences and overcoming organizational challenges to elevate volunteer contributions. The conversation also explores the profound impacts of COVID-19 on volunteering, particularly its role in supporting mental health recovery. Tracey highlights stories of impactful engagement, advocating for a shift in organizational perspectives on volunteer value.