Tracey Massey, COO at NielsenIQ, shares her extensive expertise in consumer intelligence. She discusses her career journey from Mars to NielsenIQ and highlights leadership principles that foster growth. The conversation dives into evolving shopping habits, especially among Gen Z, emphasizing their preference for in-store experiences. Tracey also reveals insights into the rise of private label brands and the importance of authenticity in brand interactions, painting a vivid picture of current consumer motivations and market trends.