Tony Zhang

Tony Zhang, a researcher at Fortis with expertise in human-computer interaction, shares fascinating insights on AI design and user interaction. He discusses the risks of automation blindness, particularly in aviation where over-reliance on AI can hinder critical thinking. Zhang presents research showing how forward reasoning improves decision-making compared to traditional recommendations, emphasizing a hybrid approach that combines AI guidance with human intuition. The conversation also touches on enhancing user trust and the need for thoughtful AI integration in investment decisions.