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Tony DiPaolo
VP, Head of Retail Sales & Customer Success at SPS Commerce focused on retail engagement and onboarding; provides expertise on supplier collaboration, logistics capacity, and exception automation.
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Oct 21, 2025
• 27min
Retailers Are Running Lean This Holiday - Here's How to Not Run Out | Ask An Expert
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Brandon Pierre, VP of Customer Success at SPS Commerce, and Tony DiPaolo, VP of Retail Sales, share their expert insights on navigating a tricky holiday retail season. They discuss the impact of decreased purchase order values and the rise in order frequency, which leads to operational strains. With holiday spending down, they highlight strategies like using supplier scorecards and ensuring On-Time-In-Full (OTIF) metrics to manage risks. Whether facing demand spikes or soft sales, their actionable tactics are essential for retailers and suppliers this season.
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