Tom Wang, the Chief Product Officer at Turo, shares insights from his journey in scaling Turo into a billion-dollar peer-to-peer car-sharing marketplace. He discusses the significance of creating emotional connections with customers through unique vehicle offerings. Tom emphasizes the role of AI in driving product innovation and how vital high-quality hosts are for marketplace success. Additionally, he highlights the importance of customer feedback in refining product strategies and developing a culture of collaboration within the product team.

*** JOIN OUR FACEBOOK GROUP for share ideas and insight with each other: www.facebook.com/groups/ourfirstmillion *** Today we first chat to Tom Wang, who has sold a 7 figure Amazon FBA biz + runs a 7 figure FBA Masterclass. Some stuff the guys talk about today is Utah as a new startup hub, Sam ignoring Andrew Yang before he became a democratic candidate, a social network built on Airpods, dry toothpaste, emergency bags, educational content and the recent Barstool acquisition. See acast.com/privacy for privacy and opt-out information.