Tiziana Casciaro

Tiziana Casciaro, a professor at the Rotman School of Management, specializes in power dynamics and organizational behavior. In this engaging conversation, she discusses why leaders often struggle to understand their team's true desires, highlighting that employees frequently lack self-awareness. The power of trust, fostered by familiarity and similarity, is emphasized as key to building effective relationships. Tiziana shares strategies for leaders to uncover deeper motivations and enhance engagement, ultimately fostering a more inclusive workplace.