Tim Simmons, Chief Product Officer of Sam's Club, discusses Walmart and Sam's Club's innovation process, including embedding a culture of experimentation, design thinking, and agile methodology. They also explore the concepts of 'The 5 Why's' and 'low fidelity prototyping.' The podcast also covers the latest retail news, including holiday hiring plans and JC Penney's turnaround plans. Tim shares insights on Sam's Club's product management and operations transformation, as well as their focus on improving member experience and convenience through initiatives like Scan and Go and last mile access.
