Tim Lahey, owner of r:home, a dynamic residential technology company, shares his remarkable journey of tripling his business since acquisition. He discusses the concept of searching for 'dusty, not rusty' companies for investment opportunities. Tim reveals insights on navigating cash flow challenges and managing customer complaints, emphasizing the significance of active involvement in operations. He also explores evolving company culture and the transformative impact of listening to customer needs as keys to sustainable growth in today’s competitive market.

Tim Lahey, CEO of r:Home, discusses personal risk assessment in entrepreneurship, acquisition process, challenges of scaling a service-oriented business, and the value of industry knowledge. He reflects on personal growth and learning experiences in ETA, encouraging aspiring entrepreneurs.