Dr. Thom Mayer, the Medical Director for the NFL Players Association and a crisis management guru, shares insights from his vast experiences. He discusses the vital first steps to effective leadership and how to cultivate a thriving workplace culture. With gripping anecdotes from the Pentagon during 9/11, he emphasizes the courage shown in chaos. Mayer advocates for inclusive leadership, encouraging everyone to recognize their potential. Finally, he underscores the significance of joy and gratitude in leadership dynamics, providing practical tools for personal growth.