Thanos Matzanas

Thanos Matzanas is an IBM observability expert focused on AI production, while Martin Fuentes is an AI ops practitioner specializing in product management. They delve into how organizational silos hinder AI deployment, emphasizing the importance of breaking down barriers between data scientists and operations. They discuss using OpenTelemetry for observability, the challenges of measuring AI performance, and the critical role of human feedback. Both guests stress that AI should enhance human expertise, particularly in high-stakes environments, while advocating for business-focused AI applications.