Teresa Huang

Teresa Huang, Head of Product for Enablement at Bupa, shares her insights on the unique challenges of platform product management. She discusses why platform work must connect to business outcomes rather than just efficiency metrics. Teresa highlights the importance of addressing both developer needs and end-customer value, the diversity of platform types, and reframing success metrics beyond traditional KPIs. She also emphasizes engaging stakeholders through real-world scenarios and showcases, and the necessity of a value-driven mindset in measuring impact after deployment.