Tefi Trabuchi

Tefi Trabuchi, a Data Platform Product Manager at SumUp with a background in developing data observability tools at Glovo, shares her journey in transforming a reactive data team into a user-oriented powerhouse. She discusses overcoming burnout, resistance to user research, and the pivotal role of user interviews in shaping strategic goals. Tefi also emphasizes the importance of balancing compliance, risk reduction, and innovation, while highlighting the necessity of clear communication in complex data environments.