Ted Novicki

Ted Novicki, Director of Regulatory Affairs at United Illuminating and adjunct professor in Public Utility Management, dives into Connecticut's shift to performance-based regulation. He discusses how this new model rewards utilities for achieving public policy goals rather than infrastructure investments. The conversation also covers the challenges of stakeholder engagement, communication gaps, and the complexities faced by companies under the evolving regulatory framework. Novicki’s insights offer a unique look at how utilities can adapt while balancing performance and customer satisfaction.